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4.6 stars over the past 12 months
4.6 stars over the past 12 months (22,663 ratings)

Frequently Asked Questions

FAQ's

How can I contact you?
By telephone, Monday-Friday (excluding public holidays) between 09:00 and 17:30, local UK time. Customers should call +44 (0)845 129 9230.

You may also contact us by email at cs@SportsDirect.com.

You may also write to us at this address: SportsDirect, Unit A Brook Park East Road, Shirebrook, Mansfield, Nottinghamshire, NG20 8QY.

How long will it take my goods to arrive?
SportsDirect offers a fast and efficient delivery service and aims to despatch all orders within 4 working days of the latter of today's date or where product is not available from stock, the latest "Stock Available" date provided to you at time of order placement.

To determine when you will receive an item, you need to consider the following equation:

Date Available + Despatch Time + Transit Time = Expected Delivery Date

Date Available. Today's date for goods available from stock, or the "Release Date" provided at time of order placement for goods not available from stock.

Despatch Time. Despatch will occur within 4 working days from the latest Date Available of the products you have ordered - we do not part ship. For new kit launches on a set release date the Despatch Time should be considered as zero as we will prepare your order in advance of the Date Available displayed to allow despatch the day prior to the official release date.

Transit Time. The expected transit time for Expedited Deliveries is normally next day but please allow up to 2 days from order despatch. For Standard Deliveries, most arrive the following day, but please allow up to 5 days from order despatch. Expected Transit times for all delivery options cover 99% of deliveries to each country but may be extended for remote areas.

We have selected our courier partners Yodel on the basis of their success in meeting delivery guarantees. However we cannot be held responsible for the failure of the courier to meet such a guarantee.

We reserve the right for large orders, or orders that contain very large items to change the courior to the most appropriate courior for the delivery of such orders.

Is there a maximum order quantity?
Yes. Normally we will not accept orders for more than 10 units of any one individual product.

The goods I received do not look exactly as on the web site:
SportsDirect makes every effort to ensure that the product descriptions and photographs provided on the web site are accurate and life-like. Whilst the reproduction of colours and styles contained on the photographs shown on this website are as accurate as image, photographic processing and screen display will allow, we cannot accept responsibility for slight variances in colour or style.

Detailed Seller Information

  • VAT Number: GB898439743

Sports Direct - Details

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    About Sports Direct

    Welcome to SportsDirect the UK's best value online sports store.

    We stock a massive range of sports, fashion and leisurewear clothing and accessories by leading brands including Nike, Adidas, Reebok, Umbro, Puma, Diadora, Fila, Dunlop, Slazenger, Lonsdale and Karrimor.

    Products include Replica Football shirts and kit, Replica Rugby shirts and kit, Boots, Trainers, Golf Clubs and equipment, Tennis Rackets and equipment, Cricket Bats and equipment, Swimwear, Polo shirts, Sweatshirts, T-shirts, Tracksuits, ¾ length pants, shell pants and much, much, more.

    We offer rock bottom prices to ensure that we provide the best online value for sports and leisurewear.

    SportsDirect is the online store of Sports World, the UK's biggest high sports retailer with over 300 stores nationwide.

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    Sports Direct Delivery Rates


    Listed below are delivery details for Sports Direct, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK, BF Addresses
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £35.00 £3.99
    £35.01 to £50.00 £3.99
    £50.01 to £75.00 £3.99
    £75.01 to £100.00 £3.99
    £100.01 to £125.00 £0.00
    £125.01 to Up £0.00
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £35.00 £5.99
    £35.01 to £50.00 £5.99
    £50.01 to £75.00 £5.99
    £75.01 to £100.00 £5.99
    £100.01 to £125.00 £5.99
    £125.01 to £200.00 £5.99
    £200.01 to £300.00 £5.99
    £300.01 to Up £5.99
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £35.00 £7.99
    £35.01 to £50.00 £7.99
    £50.01 to £75.00 £7.99
    £75.01 to £100.00 £7.99
    £100.01 to £125.00 £7.99
    £125.01 to Up £7.99

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Sports Direct Dispatch Policies

    How long will it take my goods to arrive?
    SportsDirect offers a fast and efficient delivery service and aims to despatch all orders within 2 working days of the latter of today's date or where product is not available from stock, the latest "Stock Available" date provided to you at time of order placement.

    To determine when you will receive an item, you need to consider the following equation:

    Date Available + Despatch Time + Transit Time = Expected Delivery Date

    Date Available. Today's date for goods available from stock, or the "Release Date" provided at time of order placement for goods not available from stock.

    Despatch Time. Despatch will occur within 2 working days from the latest Date Available of the products you have ordered . For new kit launches on a set release date the Despatch Time should be considered as zero as we will prepare your order in advance of the Date Available displayed to allow despatch the day prior to the official release date.

    Transit Time. The expected transit time for Expedited Deliveries is normally next day but please allow up to 2 days from order despatch. For Standard Deliveries, most arrive the following day, but please allow up to 3 days from order despatch. Expected Transit times for all delivery options cover 99% of deliveries to each country but may be extended for remote areas.

    We have selected our courier partners Yodel on the basis of their success in meeting delivery guarantees. However we cannot be held responsible for the failure of the courier to meet such a guarantee.

    We reserve the right for large orders, or orders that contain very large items to change the courior to the most appropriate courior for the delivery of such orders.

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    Sports Direct Tax Information

    What about prices and VAT?
    All prices on the web site are quoted in GBP (£) and include where applicable VAT (European Community Value Added Tax). Refunds (where appropriate) of any VAT amount charged, is the responsibility of the customer. Due to the high administration costs involved we cannot currently provide assistance with such refunds.

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Sports Direct with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Sports Direct's Privacy Policy.

    Sports Direct's Privacy Policy

    Privacy Policy

    We view your customer security as paramount, below is an outline of our security policy but if you have any further queries, please contact our Customer Service team. Any personal information you provide to us and from which you can be identified is stored securely and confidentially and is processed fairly and lawfully in accordance with this privacy policy

    We take appropriate technical and organisational measures to protect against unauthorised or unlawful processing of your personal information, including encrypting your information to applicable industry standards.  We only keep your information for as long as is necessary to process your order, process any applicable refunds and respond to any complaints/feedback.

    We supply your information electronically to our couriers who need your details to deliver your orders.

    If you have any queries regarding our use of your personal information or this privacy policy, you should contact our Data Protection Compliance Officer by writing to Sportsdirect.com, Unit A, Brook Park, Meadow Lane, Shirebrook, Mansfield, Nottinghamshire, NG20 8RY.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    What are the cancellation, returns and exchange procedures?
    You have the right to cancel any order that you have placed with us or exchange any item purchased from us for any reason whatsoever until 7 days after the date on which the product has been delivered to you, provided you have not used the product or, in the case of software, audio or visual products, have not unsealed its packaging.

    This right does not apply to any products that we have made or customised specifically for you; e.g. personalised replica kits including player names and numbers, which cannot be cancelled once such personalisation has been effected, which may be substantially in advance of delivery for example for new kit orders with a specific release date, or any products that by their nature have a limited lifespan. This does not affect your statutory rights.

    In the unlikely event that any item is found to be faulty in any way we will offer a full refund or an exchange if replacement stock is available at that time, but will have no further liability to you.

    Please return products to.
    Website Returns
    Sportsdirect.com
    Unit A, Brook Park
    Shirebrook
    NG20 8RY

    Please include your invoice clearly stating the reason for return and whether you require a refund or exchange.

    We advise that you send items back via registered post, which you will have to pay for but this will ensure that it arrives with us.

    As soon as we receive your item back it will be processed for an exchange/refund as requested

    All goods must be returned at your own cost unless they are faulty or supplied in error and we recommend as a minimum that a certificate of posting is obtained for all products returned.

    Contact this seller Phone: 0845 129 9230

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    Currently we do not offer any Gift Services but these are being planned for launch over the next few months. If this is of interest, please look out for when this additional services becomes available.

    Gift Wrapping

    Some merchants offer gift wrapping for an additional fee. If Sports Direct offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.

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