Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (5,646 ratings)

Detailed Seller Information

  • Business Name: Bestport (Europe ) Ltd
  • Business Type: Limited
  • Trade Register Number: SC346797
  • VAT Number: GB939608188
  • Phone number: 01526 860439
  • Customer Services Address:
    • Unit 16b, Castlecroft Business Centre
    • Broughty Ferry
    • Dundee
    • angus
    • DD4 8XD
    • GB
  • Business Address:
    • Unit 16b
    • Castlecroft Business Centre
    • Broughty Ferry
    • Angus
    • DD4 8XD
    • GB

trade-mart - Details

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    About trade-mart

    Bestport (Europe ) Lts, is a UK based multi channel ecommerce retail Business.

     
    Our success is due to our years of experience and understanding of the customer service required to succeed online, our goal is to keep improving in our pursuit of excellence.

    With over 10 years in the online retail market we have seen the changes and changed with them, but without changing our focus on customer service, quality, and value.
    Our own Yuzet trademarked products offer the quality you'd expect from a premier brand and we will continue to expand our product offering each year.

    If you cannot see the information you need when browsing our listings, please feel free to call our customer service Hotline on 01382 738471.

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    trade-mart Delivery Rates


    Listed below are delivery details for trade-mart, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£0.35
     per Shipment£0.00£7.99
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£0.65---
     per Shipment£25.00---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.65---
     per Weight (kgs)£0.00---
     per Shipment£35.00---
    Europe Zone 3ETA8 - 12 days---
     per Item£0.65---
     per Weight (kgs)£0.00---
     per Shipment£45.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    trade-mart Dispatch Policies

    All orders are usually dispatched within 1 working day of cleared payments.


    If there is to be a delay with despatch where physically possible we will advise of this delay.

    All orders are dispatched on working days i.e. Monday to Friday, we do not despatch on weekends.

    Orders despatched via royal mail will usually be delivered within 3-5 working days on a Monday - Saturday. Unfortunately we cannot control the speed of delivery with this service, again working days are classed as Monday to Friday but royal mail do deliver on Saturday.

    Orders via courier ( standard Delivery)

    These are usually despatched using MYHERMES delivery timescale is usually 3-5 working days, delivery days are usually Monday to Friday, again we cannot advise a delivery day with this service but we can advise a tracking number ( If Required ) upon request.

    Orders via courier ( Expedited )

    9 times out of 10 these order will be received the next working day after despatch, amazon advise us a time frame of between 1-4 working days for delivery of expedited orders.
    We attempt to get these orders to you within 1 working day.
    Again this is not always the case, due to extremes of weather or failure by our couriers.
    For this reason we do not guarantee any delivery times for standard ship or expedited orders, it is rare that an order will not get you on the time frame advised, but again we do not guarantee nor do we offer compensation if this fails.

    Again tracking numbers are available upon request.

    We accept that it is our responsibility for the safe arrival of your order but again we cannot guarantee any delivery times where delivery is out of our control, if we fail all we ask is that you message us asap so that we can rectify any issues for you.

    We hope this information is of help, but if you have further queries, please contact our helpful support staff on 01382 738471 ( Monday to Friday 10am to 4pm )
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    trade-mart Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide trade-mart with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to trade-mart's Privacy Policy.

    Privacy Practices

    trade-mart values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact trade-mart to get information about any additional policies that may apply:

    Contact this seller Phone: 01526 860439

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.