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4.9 stars over the past 12 months
4.9 stars over the past 12 months (118,272 ratings)

Frequently Asked Questions

Wordery is one of the UK's largest online independent book retailers. Founded in 2012 to be a truly alternative bookselling option, we strive to offer the right books at the lowest price with the best service.†

We offer a no-nonsense great service.

Standard Shipping

  • Most books are on hand in our UK warehouse.
  • In the UK, order before 1.30 pm and we'll post your order to you today by Royal Mail standard delivery. If it's later than 1.30pm, it will be in the post on the next working day.
  • We do not provide a tracking number for standard deliveries.
  • Specialist titles take a little longer to dispatch. †This is indicated by a longer estimated dispatch time on our Amazon listing. ††
  • Depending on the date of dispatch, UK orders should be with you within 4 working days from posting.
  • Depending on the date of dispatch, European orders should be with you within 7 working days from posting.
Expedited Shipping
  • Monday to Thursday, order by 18:00 for next day delivery (16:30 in Scotland and Northern Ireland)
  • Friday to Sunday, order by 11am on Saturday for delivery on Monday.
  • Expedited orders are sent using next day tracked courier†

Once an order has been completed via Amazon and the payment has cleared, we are often unable to intervene and amend the order.†


Cancellations:
On Amazon you have a 30 minute cooling-off period during which you, the customer, can amend your own order details. †If you have problems please contact Amazon Customer Services directly.
Specialist Titles
So we can provide a great range of books, we obtain some specialist titles directly from the publisher after a customer places their order. †This leads to the longer dispatch period.
Print on Demand
Some specialist titles are Print On Demand; this will be stated on the listing. †They may be uncorrected reproductions of the original text.†
Packed separately - no combined postage
We don't offer combined postage. †This is because we package items separately and aim to provide the best overall deal, including postage, for our customers.
Invoice
We can send PDF invoices, via email, after the order has been dispatched. †Please contact us if you require an invoice.
Packaging
Our packaging is selected to be the most appropriate for each item. †This is one of the reasons we package all our items separately; so that the book will arrive in perfect condition.
Gift †
Please note, as we do not include any pricing information or the name of the purchaser within our parcels, the recipient will not know who the gift is from unless you let them know.
We do not provide a gift wrapping service currently.
Returns
We cannot exchange items but we are happy to accept returns if the item is in perfect condition and unused.
As Wordery will not reimburse you for the returns postage costs, we do not stipulate a postage method to use.†
Please request, and retain, a proof of posting receipt.†

Detailed Seller Information

  • Business Name: Magpie Investments Limited
  • Business Type: Book retailer
  • Trade Register Number: 08134714
  • VAT Number: GB882348007
  • Business Address:
    • Rowan House, Cherry Orchard North
    • Kembrey Park
    • Swindon
    • SN2 8UH
    • GB

Wordery - Details

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    About Wordery

    Wordery is one of the UK's largest online independent book retailers. Founded in 2012 to be a truly alternative bookselling option, we strive to offer the right books at the lowest price with the best service.†

    We offer a no-nonsense great service.

    Standard Shipping

    • Most books are on hand in our UK warehouse.
    • In the UK, order before 1.30 pm and we'll post your order to you today by Royal Mail standard delivery. If it's later than 1.30pm, it will be in the post on the next working day.
    • We do not provide a tracking number for standard deliveries.
    • Specialist titles take a little longer to dispatch. †This is indicated by a longer estimated dispatch time on our Amazon †listing. ††
    • Depending on the date of dispatch, UK orders should be with you within 4 working days from posting.
    • Depending on the date of dispatch, European orders should be with you within 7 working days from posting.

    Expedited Shipping
    • Monday to Thursday, order by 18:00 for next day delivery (16:30 in Scotland and Northern Ireland)
    • Friday to Sunday, order by 11am on Saturday for delivery on Monday.
    • Expedited orders are sent using next day tracked courier†


    We love hearing from our customers, so please email our customer service team at†amazonuk@wordery.com†if you have any questions or comments.


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    Wordery Delivery Rates

    We offer a no-nonsense great service.

    Standard Shipping

    • Most books are on hand in our UK warehouse.
    • In the UK, order before 1.30 pm and we'll post your order to you today by Royal Mail standard delivery. If it's later than 1.30pm, it will be in the post on the next working day.
    • We do not provide a tracking number for standard deliveries.
    • Specialist titles take a little longer to dispatch. †This is indicated by a longer estimated dispatch time on our Amazon listing. ††
    • Depending on the date of dispatch, UK orders should be with you within 4 working days from posting.
    • Depending on the date of dispatch, European orders should be with you within 7 working days from posting.

    Expedited Shipping

    • Monday to Thursday, order by 18:00 for next day delivery (16:30 in Scotland and Northern Ireland)
    • Friday to Sunday, order by 11am on Saturday for delivery on Monday.
    • Expedited orders are sent using next day tracked courier†(Northern Ireland, Highlands and Islands is a 48Hr service).


    Listed below are delivery details for Wordery, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    UK/GB excluding BF address StreetETA3 - 5 days
     per Item£2.80
     per Weight (kgs)£0.00
     per Shipment£0.00
    UK - Mainland Street PO BoxETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£2.80
     per Shipment£0.00
    UK, BF AddressesETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£2.80
     per Shipment£0.00


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Wordery Dispatch Policies

    We offer a no-nonsense great service.

    Standard Shipping

    • Most books are on hand in our UK warehouse.
    • In the UK, order before 1.30 pm and we'll post your order to you today by Royal Mail standard delivery. If it's later than 1.30pm, it will be in the post on the next working day.
    • We do not provide a tracking number for standard deliveries.
    • Specialist titles take a little longer to dispatch. †This is indicated by a longer estimated dispatch time on our Amazon listing. ††
    • Depending on the date of dispatch, UK orders should be with you within 4 working days from posting.
    • Depending on the date of dispatch, European orders should be with you within 7 working days from posting.

    Expedited Shipping

    • Monday to Thursday, order by 18:00 for next day delivery (16:30 in Scotland and Northern Ireland)
    • Friday to Sunday, order by 11am on Saturday for delivery on Monday.
    • Expedited orders are sent using next day tracked courier†

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    Wordery Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Wordery with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Wordery's Privacy Policy.

    Privacy Practices

    Wordery values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Wordery to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page VAT invoices

    Wordery are currently unable to issue VAT invoices.†