Recent Feedback:

4.9 stars over the past 12 months
4.9 stars over the past 12 months (596 ratings)

Frequently Asked Questions

FAQ

Q: How can I contact you
A: Please use the amazon messaging system, click on detailed seller information then contact Curios House Customer service. 

Q: Can I combine postage?
A: Of course, just add all items to your basket and postage will be automatically calculated. In fact spend over £16 and receive FREE DELIVERY

Q: Postage for Yankee Candle tarts
A: Orders of multiples of 5 tarts and multiples of 6 tarts receive free delivery (so 5, 10, 15 etc. - 6, 12, 18 etc.)

Q: I haven't received my item
A: Please send us a message and we will endeavor to correct any issues. We use royal mail and most of the time it's a case of the local postmen not leaving a 'while you were out' card.

Q: How well do you package breakable items
A: We always use extensive bubble wrap encased in cardboard boxes (no shoddy plastic envelopes for us). If there are any issues just send us a message)

Detailed Seller Information

  • Business Name: Curios House Limited
  • Business Type: Limited Company
  • VAT Number: GB796873059
  • Phone number: 01642633987
  • Customer Services Address:
    • 30 Dovecot Street
    • STOCKTON-ON-TEES
    • TS18 1LN
    • GB
  • Business Address:
    • Unit 15 Navigation Point
    • Hartlepool
    • TS240UH
    • GB

Curios House - Details

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    About Curios House

    Curios House is a family run business that has been trading for over 10 years.


    Specialising in Jewellery and gifts Curios has grown from it's meagre beginnings to a well respected local business known for it's friendly customer service and willingness to 'go the extra mile'

    Starting from just a single retail store the business has grown into four individual stores separating into Curios Jewellery and Curios Gifted under the Curios House brand plus an e-commerce website. Curios has also become the largest  Yankee Candle retailer in the North-East.

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    Curios House Delivery Rates

    Order over £16 and receive FREE DELIVERY!

    Yankee Candle Tarts/Melts
    Orders of multiples (mixed or single scent) of 5 tarts and multiples of 6 tarts and receive free delivery (so 5, 10, 15 etc. - 6, 12, 18 etc.)

    Listed below are delivery details for Curios House, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £2.90 £0.72
    £2.91 to £3.49 £1.99
    £3.50 to £3.51 £0.99
    £3.52 to £3.98 £1.99
    £3.99 to £4.00 £0.99
    £4.01 to £4.69 £1.99
    £4.70 to £4.71 £0.99
    £4.72 to £5.63 £1.99
    £5.64 to £5.65 £0.99
    £5.66 to £6.24 £1.99
    £6.25 to £6.26 £0.00
    £6.27 to £6.69 £1.99
    £6.70 to £6.71 £0.00
    £6.72 to £7.49 £1.99
    £7.50 to £7.51 £0.00
    £7.52 to £12.49 £1.99
    £12.50 to £12.51 £0.00
    £12.52 to £14.99 £1.99
    £15.00 to £15.01 £0.00
    £15.02 to £15.99 £1.99
    £16.00 to Up £0.00
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £4.49
    £10.01 to Up £5.99
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £2.90 £0.72
    £2.91 to £3.49 £1.99
    £3.50 to £3.51 £0.99
    £3.52 to £3.98 £1.99
    £3.99 to £4.00 £0.99
    £4.01 to £4.69 £1.99
    £4.70 to £4.71 £0.99
    £4.72 to £5.63 £1.99
    £5.64 to £5.65 £0.99
    £5.66 to £6.24 £1.99
    £6.25 to £6.26 £0.00
    £6.27 to £6.69 £1.99
    £6.70 to £6.71 £0.00
    £6.72 to £7.49 £1.99
    £7.50 to £7.51 £0.00
    £7.52 to £12.49 £1.99
    £12.50 to £12.51 £0.00
    £12.52 to £14.99 £1.99
    £15.00 to £15.01 £0.00
    £15.02 to £15.99 £1.99
    £16.00 to Up £0.00
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £2.90 £0.72
    £2.91 to £3.49 £1.99
    £3.50 to £3.51 £0.99
    £3.52 to £3.98 £1.99
    £3.99 to £4.00 £0.99
    £4.01 to £4.69 £1.99
    £4.70 to £4.71 £0.99
    £4.72 to £5.63 £1.99
    £5.64 to £5.65 £0.99
    £5.66 to £6.24 £1.99
    £6.25 to £6.26 £0.00
    £6.27 to £6.69 £1.99
    £6.70 to £6.71 £0.00
    £6.72 to £7.49 £1.99
    £7.50 to £7.51 £0.00
    £7.52 to £12.49 £1.99
    £12.50 to £12.51 £0.00
    £12.52 to £14.99 £1.99
    £15.00 to £15.01 £0.00
    £15.02 to £15.99 £1.99
    £16.00 to Up £0.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Curios House Dispatch Policies

    Items are dispatched via Royal Mail 24 or 48. We aim to send out items ordered Mon-Fri before 3pm the same day. 
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    Curios House Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Curios House with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Curios House's Privacy Policy.

    Curios House's Privacy Policy

    We respect your privacy!

    Any and all the information collected via Amazon will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!
    Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or e-mail us.

    We do not hold any Credit Card information and never see your Credit Card details

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Curios House to get information about any additional policies that may apply:

    Contact this seller Phone: 01642633987

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    Gift messages will be printed on a separate sheet of paper and the package slip will not include the price paid. This option is best used for direct delivery to the recipient.

    Gift Wrapping

    Some merchants offer gift wrapping for an additional fee. If Curios House offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.