Recent Feedback:

4.9 stars over the past 12 months
4.9 stars over the past 12 months (2,705 ratings)

Detailed Seller Information

  • VAT Number: GB978431185

SHOETIQUE - Details

  • Top of Page

    About SHOETIQUE

    Free Delivery & Free Returns
    We offer Free Delivery & Returns on all UK orders.† We have same day dispatch on all orders placed before 4pm (Mon-Fri).† We send all parcels on a 2-day Tracked delivery service.† If you require Next Day Delivery please contact our customer service team on 0800 849 7000.† (Please note there is sometimes a lag between you placing an order and Amazon processing it)†

    Buying for a Christmas Gift?
    We have extended our returns policy until January 31st.† This means if they're not right you have plenty of time to return them after Christmas!

    Free Returns & Exchanges
    We want your new purchase to be absolutely perfect for you!† It it's not right and you need a refund or you would like an exchange, our returns are free - as is the postage of the exchange to you.† We offer a choice of two pre-paid labels supplied in your parcel. (Royal Mail or Collect+).† We know buying online can sometimes be tricky, so our aim is to make the returns process as easy and as seamless as possible for you.

    We action all returns and exchanges within two working days of receipt and will confirm by email when we do so.† If for whatever reason we are unable to fulfill your chosen exchange, we will contact you with an alternative.

    Company Information
    Shoetique are an independent footwear retailer supplying a wide range of leading footwear brands.† We've been trading since 1992 and have a boutique store in Hale, Cheshire.† We launched our store on Amazon in 2009, closely followed by the launch of our own website www.shoetique.co.uk where we have recently integrated Amazon checkout as a payment option.† We also have stores in other marketplaces such as E-bay.

    Of course no matter whether you visit us in person or online, every Shoetique customer receives the same high level of customer service.† We take pride in offering excellent customer service which can be reflected in the customer feedback we receive on Amazon, testimonials on our own website or feedback on other independent review sites.

    We are an official supplier of FitFlop and offer one of the largest ranges of FitFlop in the world.† We stock every available FitFlop style, including all the new 2013 range.† We also have a large FitFlop sale section, and are an official discount partner for FitFlop.

    We stock a number of other leading footwear brands including Rieker, Fly London, Skechers, Romika, Caterpillar, Dr Marten, Rocket Dog, Keds, Rubber Duck / Snowjoggers, Hunter, Holster, EMU, Josef Seibel, Mel, Havaianas, Tamaris, Marco Tozzi, Lunar, Camper, Beach Athletics, Dude plus much much more.† Our range of brand is regularly increasing!†

    We offer Free Delivery and Returns on all UK orders.† All orders received before 4pm are dispatched that day, although please note it can sometimes take Amazon up to 24 hours to process your order.† If you need your parcel the next day, please call us on 0800 849 7000.

    Shoetique Customer Service opening hours

    Mon-Fri 9.00-17.00

    Contact Us

    You can call our customer service team during opening hours on 0800 849 7000 or email us info@shoetique.co.ukWe will endeavour to respond to your email within 24 hours.

    Store Address:

    185 Ashley Rd, Hale, Altrincham, Cheshire, WA15 9SQ

  • Top of Page


    SHOETIQUE Delivery Rates



    Listed below are delivery details for SHOETIQUE, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    Europe Zone 1
    Europe Zone 2
    Europe Zone 3
    North America
    Japan
    Australia and Far East Asia
    M@ UK - Rest of World (ROW)
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £50.00 £0.00
    £50.01 to £70.00 £0.00
    £70.01 to £100.00 £0.00
    £100.01 to Up £0.00
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £50.00 £0.00
    £50.01 to £70.00 £0.00
    £70.01 to £100.00 £0.00
    £100.01 to Up £0.00
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £50.00 £0.00
    £50.01 to £70.00 £0.00
    £70.01 to £100.00 £0.00
    £100.01 to Up £0.00
    Europe Zone 1 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £50.00 £10.00
    £50.01 to £70.00 £10.00
    £70.01 to £100.00 £10.00
    £100.01 to Up £10.00
    Europe Zone 2 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £50.00 £15.00
    £50.01 to £70.00 £15.00
    £70.01 to £100.00 £15.00
    £100.01 to Up £15.00
    Europe Zone 3 · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £50.00 £15.00
    £50.01 to £70.00 £15.00
    £70.01 to £100.00 £15.00
    £100.01 to Up £15.00
    North America · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £50.00 £20.00
    £50.01 to £70.00 £20.00
    £70.01 to £100.00 £20.00
    £100.01 to £200.00 £20.00
    £200.01 to Up £20.00
    Japan · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £50.00 £20.00
    £50.01 to £100.00 £20.00
    £100.01 to £200.00 £20.00
    £200.01 to Up £20.00
    Australia and Far East Asia · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £50.00 £20.00
    £50.01 to £70.00 £20.00
    £70.01 to £100.00 £20.00
    £100.01 to Up £20.00
    M@ UK - Rest of World (ROW) · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £50.00 £20.00
    £50.01 to £70.00 £20.00
    £70.01 to £100.00 £20.00
    £100.01 to Up £20.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

    Top of Page
    SHOETIQUE Dispatch Policies

    Free Delivery & Free Returns
    We offer Free Delivery & Returns on all UK orders.† We have same day dispatch on all orders placed before 4pm (Mon-Fri).† We send all parcels on a 2-day Tracked delivery service.† If you require Next Day Delivery please contact our customer service team on 0800 849 7000.† (Please note there is sometimes a lag between you placing an order and Amazon processing it)†

    Free Returns & Exchanges
    We want your new purchase to be absolutely perfect for you!† It it's not right and you need a refund or you would like an exchange, our returns are free - as is the postage of the exchange to you.† We offer a choice of two pre-paid labels supplied in your parcel. (Royal Mail or Collect+).† We know buying online can sometimes be tricky, so our aim is to make the returns process as easy and as seamless as possible for you.

    We action all returns and exchanges within two working days of receipt and will confirm by email when we do so.† If for whatever reason we are unable to fulfill your chosen exchange, we will contact you with an alternative.

    We pride ourselves on speedy delivery and regularly receive excellent feedback both on Amazon and via testimonials on our own www.shoetique.co.uk website.† We place all orders the same working day if ordered before 3pm*.† All orders placed after 3pm are sent the following working day.†

    International Shipping of FitFlop products

    Due to FitFlop brand restrictions, we are only able to ship FitFlop products within the EU.† Any orders for FitFlop that is placed outside of the EU we will have to cancel down.† We are able to send all over products outside of the EU.

    * Please note, Amazon on occasion conduct additional customer checks on some orders. †This may lead to a delay of a few hours in which we actually receive your order, and therefore dispatch your parcel. †Any questions, please call us and we'll be happy to help.


    Top of Page
    SHOETIQUE Tax Information

    Prices are displayed inclusive of any applicable VAT.
    Top of Page
  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide SHOETIQUE with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to SHOETIQUE's Privacy Policy.

    Privacy Practices

    SHOETIQUE values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

  • Top of Page

    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact SHOETIQUE to get information about any additional policies that may apply:

    Contact this seller Phone: 08008497000

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.