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Detailed Seller Information
- Business Name: Lakeland Limited
- Business Type: Retailer
- Trade Register Number: 809688
- VAT Number: GB153541873
- Phone number: 015394 88100
- Business Address:
- Alexandra Buildings
- LA23 1BQ
Lakeland - Details
- Store front:www.amazon.co.uk/shops/ALHONXD9AB54S
For questions regarding products, order delivery, or returns, please contact Lakeland Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Lakeland, the home of creative kitchenware was established nearly 50 years ago in the heart of the Lake District and has been very much a part of the Lakeland community since 1963. Lakeland sells an unrivalled collection of must-haves for the kitchen and home, sourced from all four corners of the globe.
The business was founded by Alan Rayner, who started out selling plastic bags to farmers. From the garage of his home in Windermere, he and his wife Dorothy set up a mail order business supplying agricultural plastics and home-freezing products and their then young sons – Sam, Julian and Martin – were roped in to count the bags into packs of 100. The three brothers took over the business when Alan retired in 1974 and are always looking for ground-breaking innovations and ideas to add to their extensive range.
Today, Lakeland are a multi-national, multi-channel retailer providing millions of customers with innovative and ‘can’t live without’ kitchenware and home solutions. As well as a thriving catalogue and internet home shopping business, they now have 67 stores up and down the country and a further 7 in the Middle East. Their roots however have always been and remain firmly set in the Lake District with a Distribution centre based in Kendal and Head Office and Flagship store in nearby Windermere. The Windermere store is now the second most visited tourist attraction in the whole of the Lake District, and welcomed over half a million shoppers last year.
A trip to the flagship Windermere store just wouldn't be complete without a visit to the 'First Floor' Café. The team have taken a creative, contemporary approach to food and drink... and their Windermere eatery offering restaurant-calibre dishes in a relaxed atmosphere is the result.
Lakeland prides itself on delivering exceptional customer service and all of their products are backed by Lakeland’s famous no quibble guarantee ‘If you’re not satisfied at any time, you receive your money back. This is our promise.’
Sam Rayner, Lakeland’s Managing Director said ‘Customer service’ isn’t just a phrase to us, it’s the Lakeland ethos. It’s that dedication which sets us apart from the rest and has ensured a loyal following to make the company what it is today, one of the UK’s leading kitchenware companies.’
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Lakeland Delivery Rates
Standard delivery: orders of £40 & over is FREE
Standard delivery: orders up to £40 just £2.99
Listed below are delivery details for Lakeland, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address UK - Mainland Street UK, BF Addresses UK/GB excluding BF address Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £39.96 £2.99 £39.97 to Up £0.00 UK - Mainland Street PO Box · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £39.96 £2.99 £39.97 to Up £0.00 UK, BF Addresses · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £39.96 £2.99 £39.97 to Up £0.00
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
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Prices include UK VAT at the current prevailing rate.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Personal information is private so we treat it with the highest standards of security and confidentiality.
Lakeland never sell or give any personal information we have about you to any other company. You can rest assured that your personal information are safe with us.
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Returns and Refunds
If at any time, or for any reason, you're not completely happy with your purchase(s), we'll give you a full refund with no fuss, no time limit and with free return postage. It's all part of the Lakeland guarantee
To do this, it would be really helpful if you could call one of our friendly Customer Services Advisors on 015394 88100 first, as there are occasions when it may not be necessary for you to be inconvenienced by sending a product back to us.
Contact this seller Phone: 015394 88100
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.