Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (4,650 ratings)

Frequently Asked Questions

How do I track my order?
Once your order has been despatched you will receive e-mail confirmation. If the order has been despatched via DPD you will be e-mailed a link to their website and given a consignment number with which to track the delivery.


Can I cancel or change an order?
You can cancel or change an order - give us a call on 01733 241960


How do I add to my order once I have submitted it?
Call us on 01733 241960 - you will need your payment details as we would not have any access to the card details you may have used
.

Am I charged for the items as soon as I order them?
If you are paying by debit or credit card your payment is processed at the point of order.


If part of my order is out of stock, do I have to pay an extra delivery charge when it is sent to me?
No - if something's out of stock, we won't charge you any extra to deliver it when it comes back into stock.


Do you sell gift vouchers?
Not at the moment.


How do I contact Homecare Essentials?
You can call, fax, email.

Detailed Seller Information

  • Business Name: Homecare Essentials Limited
  • Trade Register Number: GB08087433
  • VAT Number: GB946046416
  • Phone number: 01733 241960
  • Customer Services Address:
    • 10a Denton Village
    • Peterborough
    • United Kingdom
    • PE7 3SD
    • GB
  • Business Address:
    • Paddock View
    • 10a Denton Village
    • Peterborough
    • Cambs
    • PE7 3SD
    • GB

Homecare Essentials Limited - Details

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    About Homecare Essentials Limited

    Homecare Essentials are an Independent Family owned and run business. We are based near Peterborough, Cambridgeshire and ship all over the UK and Europe


    We specialise in cleaning products - hundreds of them! We offer free telephone advice on any of our products. You can contact us on 01733 241960 if you need help before making your purchase on Amazon.

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    Homecare Essentials Limited Delivery Rates



    Listed below are delivery details for Homecare Essentials Limited, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£6.95
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£16.95---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£25.00---
    Europe Zone 3ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£45.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Homecare Essentials Limited Dispatch Policies

    All orders are usually dispatched within 24-48 hours. 
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    Homecare Essentials Limited Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Homecare Essentials Limited with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Homecare Essentials Limited's Privacy Policy.

    Homecare Essentials Limited's Privacy Policy


    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Homecare Essentials Limited to get information about any additional policies that may apply:

    Contact this seller Phone: 01733 241960

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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