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4.7 stars over the past 12 months
4.7 stars over the past 12 months (1,389 ratings)

Detailed Seller Information

  • Business Name: 1to1music
  • VAT Number: GB882645392
  • Phone number: 02890814855
  • Business Address:
    • Unit 24, Lowes Industrial Estate,
    • 31 Ballynahinch Road, Carryduff
    • Belfast, Down
    • BT8 8EH
    • GB

1to1music - Details

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    About 1to1music

    1to1music are based in Belfast, Northern Ireland, and supply and distribute musical instruments online.† We focus on quality instruments and have a professional and friendly service, similar to what you'd expect from your local instrument store.

    Our instruments are handpicked by musicians, and are the very instruments we play ourselves. We support our local music scene and often offer stock from local music shops.

    We use Parcelforce, Royal Mail and City Link as our couriers. As well as supplying local enthusiasts, we also partner with schools, businesses and production companies to find solutions for their musical needs.

    We also export British and Irish instruments around the world to new emerging markets in China Brazil, India etc.

    With over 100,000 happy customers to date we've partnered with Amazon to offer you the same great 1to1 service and quality, but with the safety of Amazon.

    1to1 Music offer a 14 day money back guarantee on everything you buy and remember, all items are delivered† SUPERFAST within the UK and Ireland.

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    1to1music Delivery Rates

    Shipping Rates

    The shipping rates are worked out based on the weight supplied on each of our product pages on Amazon.† There is a flat rate of £1.20 per item sent, and an additional £4 per kilogram.† Smaller items weights are worked out at a percentage of this, and for our smallest packets the weight will be listed as 0 grams, incurring a total postage cost of £1.20 for the smaller items - very competitive

    Delivery Times

    • UK 1st Class Mail to the UK takes 1-2 working days (from when we ship) to arrive.
    • UK Next Day Courier Delivery to the Mainland for this item usually takes 1/2 working days (from when we ship) to arrive.
    • Deliveries to the Republic of Ireland usually takes 3-5 working days (from when we ship) to arrive.
    • Deliveries to the Rest of Europe usually takes 3-7 working days (from when we ship) to arrive.
    • Deliveries to the Rest of the world usually takes 7-14 working days (from when we ship) to arrive.

    Listed below are delivery details for 1to1music, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£1.50£2.95
     per Shipment£0.95£1.95
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£1.50---
     per Shipment£0.95---
    UK, BF AddressesETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£1.50---
     per Shipment£0.95---
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£3.00---
     per Shipment£1.75---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£9.00---
     per Shipment£1.75---
    Europe Zone 3ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£10.00---
     per Shipment£1.75---
    North AmericaETA6 - 10 days---
     per Item£0.00---
     per Weight (kgs)£9.00---
     per Shipment£3.00---
    JapanETA6 - 10 days---
     per Item£0.00---
     per Weight (kgs)£9.00---
     per Shipment£3.00---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£9.00---
     per Shipment£3.00---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£9.00---
     per Shipment£3.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    1to1music Dispatch Policies

    1to1Music Shipping Policies

    After receiving your order we usually dispatch within 24 hours. For small items/packets we send by Royal Mail. All small items within the UK are sent first class and all prices quoted are inclusive of VAT.

    For larger UK deliveries we use a courier, usually Parcelforce.† This is a 48 hour service and we can supply tracking details on request.† Prices are again inclusive of VAT.

    You may need to sign for your order when it arrives, if you are not in you will be left a card with instructions for re-delivery or collection.† Please make sure and make every effort to rearrange the delivery to avoid un-necessary charges.

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    1to1music Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide 1to1music with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to 1to1music's Privacy Policy.

    1to1music's Privacy Policy

    1to1 Music are fully committed to protecting your security and privacy. You can be sure that the only emails that you will receive from us will be directly related to your order, or a promotional newsletter if you have chosen to sign up to it. All your credit card details are kept secure with our online transaction facilities. Also, any contact details you provide us with are kept private. We do not pass on any detail to other companies or associations. We know that when you shop online, you want to know that your name, address, credit card details and any other information you give us is kept safe and secure, and we promise to do that.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact 1to1music to get information about any additional policies that may apply:

    Contact this seller Phone: 02890814855

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.