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4.8 stars over the past 12 months
4.8 stars over the past 12 months (1,274 ratings)

SquareTrade - Details

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    About SquareTrade

    *Please Note* Your insurance certificate and policy will be emailed to you within about 1 hour of warranty purchase, and a paper copy will be delivered by post within 7 business days. You can also call SquareTrade to request an additional paper copy.

    In business since 1999, SquareTrade is the only warranty consistently rated 5-stars by consumers.

    Our warranties make sense:
    Our prices average 40% less than most retailers. It is our policy to approve every valid claim, and if there is ever a question about it, we always err on your side.

    We are accountable to you, the consumer:
    We sold you the warranty and we will service it. We take a hands-on approach to servicing your claims so we can make sure everything's done right, with a minimum amount of hassle.  Our business is based around winning your repeat business.

    We are about hassle-free service:
    We do not require you to keep warranty paperwork around. No shoe-boxes full of warranty cards with us.  

    We want you to make Informed Decisions. You can take up to 45 days from item purchase to decide if you want a warranty. Take your time, read about us and what we can do for you. 

    Transfer or cancel at any time. No excuses necessary. If you do not need your warranty any more, feel free to cancel or transfer. If you cancel, we will even give you your money back, pro-rated for the time you haven't used.

    If your item breaks and we cannot fix or replace it, we will reimburse your full item purchase price in the form of an Amazon gift card. That is money you can use towards the latest and greatest product.

    For questions regarding coverage or claims: 
    You can see a list of all your warranties by going to www.SquareTrade.co.uk and then click on My Warranties
    To cancel, transfer, or file a claim call on Free Phone 0808 189 1453 or from a mobile Phone 020 3514 2354


    This insurance is administered by SquareTrade Limited, Registered in England No. 7165194. Registered Address: 48 – 54 Charlotte Street, London, W1T 2NS. SquareTrade Limited is authorised and regulated by the Financial Conduct Authority under registered number 538538.

    Your Insurance has been arranged by SquareTrade Limited with UK General Insurance Ltd on behalf of Ageas Insurance Limited, Registered in England No.354568. Registered Office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA.
    UK General Insurance Limited is authorised and regulated by the Financial Conduct Authority.
    Ageas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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    SquareTrade Delivery Rates


    Listed below are delivery details for SquareTrade, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    SquareTrade Dispatch Policies

    *Please Note* Your insurance certificate and policy will be emailed to you within about 1 hour of warranty purchase, and a paper copy will be delivered by post within 7 business days. You can also call SquareTrade to request an additional paper copy.

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    SquareTrade Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide SquareTrade with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to SquareTrade's Privacy Policy.

    SquareTrade's Privacy Policy

    SquareTrade is absolutely committed to the privacy of your information.  We will never share, rent or sell any consumer information.

    SquareTrade is a licensee of the TRUSTe Privacy Program, which is a non-profit organization dedicated to building trust in the Internet by having member organizations such as SquareTrade disclose information practices.
    You can view our entire privacy policy at //www.squaretrade.co.uk/pages/privacypolicy

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    *Please Note* Your insurance certificate and policy will be emailed to you within about 1 hour of warranty purchase, and a paper copy will be delivered by post within 7 business days. You can also call SquareTrade to request an additional paper copy.

    Transfer or cancel at any time. No excuses necessary. If you do not need your warranty any more, feel free to cancel or transfer. If you cancel, we will even give you your money back, pro-rated for the time you have not used.

    Transfers:  It is always free to Transfer your warranty.

    Cancellations:  You get a full refund if you cancel in the first 45 days.   After that, you will get a pro-rata refund for the time and service you have not used. There is no cancelation fee.

    Process:  Please call SquareTrade on free phone 0808 189 1453, or from a mobile phone     020 3514 2354 between 8am and 8pm Mon - Fri and 9am - 6pm weekends.

    Cancellation refunds take about 5 business days to process and will be sent to the credit card you used on Amazon. 

    Contact this seller Phone: 0808 189 1453

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.