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4.3 stars over the past 12 months
4.3 stars over the past 12 months (947 ratings)

Detailed Seller Information

  • Business Name: BeautyDept Ltd
  • Business Type: Limited Company
  • Trade Register Number: 8079641
  • VAT Number: GB140794706
  • Phone number: 08452993506
  • Customer Services Address:
    • Unit A, Homesdale Business Centre
    • 216 - 218 Homesdale Road
    • Bromley
    • Kent
    • BR1 2QZ
    • GB
  • Business Address:
    • Unit A, Homesdale Business Centre
    • 216 Homesdale Road
    • Bromley
    • Kent
    • BR1 2QZ
    • GB

Beauty Outlet - Details

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    About Beauty Outlet

    Beauty Outlet is committed to providing each customer with the highest standard of customer service.

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    Beauty Outlet Delivery Rates

    We use Royal Mail to deliver our parcels.


    Listed below are delivery details for Beauty Outlet, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£0.15
     per Shipment£2.42£3.13
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£2.42---
    UK, BF AddressesETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£2.42---
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£4.11---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£4.11---
    Europe Zone 3ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£4.11---
    North AmericaETA6 - 10 days---
     per Item£0.00---
     per Weight (kgs)£1.20---
     per Shipment£4.69---
    JapanETA6 - 10 days---
     per Item£0.00---
     per Weight (kgs)£2.97---
     per Shipment£5.00---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£2.97---
     per Shipment£5.50---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£2.97---
     per Shipment£5.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Beauty Outlet Dispatch Policies

    Delivery and Ownership

    All deliveries will be made from our warehouse unless we specify otherwise.  We aim to despatch all our orders within 1 working day once we receive them.  If at any time we cannot despatch a product due a product you have selected being out of stock, we will contact you and inform you of a new estimated delivery time.

    We are responsible for the products until they reach you, after this you are responsible.

    We value your custom and feedback.  If there is something you are not happy with regarding a product, please contact us at outlet@beautydept.com to discuss.

     

     

    Cancellation, Returns and Refunds

    You have certain rights under the law. These include:

    • that any products supplied by us will be of satisfactory quality, fit for their intended purpose, and will conform to any description given on the website;
    • certain remedies if a product is defective; and
    • a right to cancel your order within 14 working days, beginning the day after the day on which you receive the product, and to receive a full refund, even if the product is not defective. This right is subject to certain conditions and exceptions (see "Return of Non-Faulty Goods" below).

     

    Return of Non-Faulty Goods

    Should you wish to return a non faulty product to us, it is important you:

    • you notify us in writing that you are cancelling your purchase no later than the seventh working day after the day on which you received your product;
    • you have taken reasonable care of the product prior to return – the product should not be received back damaged to us and should not be open or used.
    • you may write to us via email at customercare@beautydept.com or write us a letter to Beauty Outlet, Unit A, Homesdale Business Centre, Bromley, Kent, UNITED KINGDOM, BR1 2QZ.
    • you will be responsible for any costs incurred by posting the product back to us, unless you received the product damaged.

     

    When packaging the product, it is important you package it with care to ensure the product returns to us in good condition.

    Whenever we receive the notification of cancelling, we will process your full refund, including the original postage costs, no later than 30 days after.

    Should we receive the product in a damaged, open or used condition, we will be entitled to claim against you in order to cover for any losses gained by us.


    Returns

    If your purchases are not as expected or have arrived damaged, please call us on 02084607956.

    We will give you a returns number and then your purchases will need to be sent to:

    Beauty Outlet 
    Unit A
    216-218 Homesdale road
    Bromley 
    Kent
    BR1 2QZ


    Please note that for reasons of hygiene, we can only accept items that are unopened, unused and in resaleable condition. All tamper resistant seals, cellophane and packaging must be fully intact and unbroken. Items for return should also be received by us within 21 days of you receiving them. You must also include a returns number and explanatory letter when returning any items.

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    Beauty Outlet Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Beauty Outlet with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Beauty Outlet's Privacy Policy.

    Beauty Outlet's Privacy Policy

    The contents of this Privacy Policy are set out by BeautyDept Ltd who reserve the right to change this policy should they need to.

    SECURITY CERTIFICATE

    BeautyDept Ltd uses a VeriSign SSL123 Certificate to offer secure communications by encrypting all data to and from the site. VeriSign has checked and verified the site's registered domain name.

    Our customer’s privacy is important to us and we are fully committed to protecting their privacy when they use our site.

    THE INFORMATION WE NEED

    There are certain details we require off you in order for us to process your order.  We need to know:

    • Your name,
    •  
    • Email address,
    •  
    • Billing address,
    •  
    • Delivery address (if different from billing address),
    •  
    • Credit/debit card number, security code and expiry date.

    OUR PROMISE

    We are completely open about how we collect information and we will not hold any information that you are not aware off or have provided by yourself.  We will ensure all information is kept accurate and up to date.  Should you wish to check which information we currently hold, you can contact our customer care team.

    HOW WE COLLECT INFORMATION

    We strive to offer a more personal service to our customers.  In order to do this we need to look at the products you purchase along with the way you view our site.  This helps us tailor our information to suit your needs as our customers and help us provide more relevant information that you may be interested in, including special offers, products or appropriate content.

    We have several methods that we collect information about.  These include order forms, competition, cookies, server logs and social media.  It’s important to note that the cookie does not store any credit/debit card information or password details.

    OUR PARTNERS

    To help us process orders, deliver products and provide the best service to our customers we partner with other businesses in order to achieve our high standards.  Our partners are bound by the Data Protection act and bound by this privacy policy when processing personal information.  It’s important to note that we are required to provide personal information by the police or any other authority regulatory body for suspected illegal activities.

    In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.

    YOUR CHOICE

    We like to keep our customers up to date on the latest products and special offers.  We do this by sending an email we have tailored to suit the needs of our customers.  However, we do offer an opt-out mail system where you can click the ‘unsubscribe’ button at the bottom of all our emails.  This will take you off our mailing list and you will not receive any further emails from us.  Please note:  this may take up to 2 weeks to update our database.

    INFORMATION PROCESSING

    This website employs VeriSign and industry-standard SSL to provide secure credit card transactions. SSL is a communications protocol for transmitting private information over the internet. It works by encrypting data that is transmitted over the SSL connection. When you place an order, your credit/debit card information is encrypted and then sent over the internet using an SSL connection. No one can read or access the data that is being transmitted.

    DATA PROTECTION ACT

    In addition to the company's safeguards, your personal data is protected in the UK by the Data Protection Act (the "Act"). The Act requires us, as registered Data Controllers, amongst other things to ensure that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary. It should be kept securely to prevent unauthorized access by other people.

    WE MAY CONTACT YOU

    We strive to ensure you are protected when using our site.  In the event we feel there may be irregular website usage on your account we may contact you to verify and run through security checks to ensure there are no unauthorised usage.  Fraudulent activity or transactions will not be tolerated by us and we will report such to the relevant authorities.   

    CONTACT US

    If you have any further questions or wish to discuss this Privacy Policy any further, please contact us.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Beauty Outlet to get information about any additional policies that may apply:

    Contact this seller Phone: 08452993506

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.