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4.7 stars over the past 12 months
4.7 stars over the past 12 months (5,996 ratings)

Frequently Asked Questions

Q: I was informed it would be 3-5 days for delivery but this has now changed?
A: As the checkout stage, you are informed of two dates, one being the 3-5 days delivery, the second being a dispatch time. These two dates together make up your estimated delivery time.

Q: I need my order before the last estimated delivery date?
A: Unfortunately we are unable to guarantee any specific delivery times nor can we speed up this process. We will be unable to accept responsibility for any packages arriving within the estimated delivery date that are late for your purposes.

Q: Why are the Expedited delivery charges high?
A: We sent all our items on a Next Day courier service which is costly. Please do also bear in mind that 20% of the price you pay goes to the VAT man and a further 15% is for Amazon. This leaves an amount to cover the cost of next day delivery.

Q: My goods have not arrived?
A: We are sorry to learn the goods are not with you. Firstly, please check your estimated delivery date. If we are outside this period we ask that you give the respective couriers a couple of more days to get these to you. If they still have not arrive please get in touch and we will be more than happy to correct the problem.

Q: The goods I received are similar but not the same as the listing?
A: Unfortunately this can sometimes occur. We stock approx 3000 items, many of which change design yearly. It takes a considerable amount of time to update items and the Amazon system does not always accept our changes. Please get in touch with us for more information

Detailed Seller Information

  • Business Name: Swoosh Media Limited
  • Business Type: Limited
  • Trade Register Number: SC391186
  • VAT Number: GB116579008
  • Phone number: 01316697057
  • Business Address:
    • Swoosh Media Limited
    • Unit 8b West Telferton
    • Edinburgh
    • Scotland
    • EH7 6UL
    • GB

Swoosh Supplies - Details

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    About Swoosh Supplies

    Hello and welcome to Swoosh Supplies's Amazon store!

    We would like to take this opportunity to thank you for visiting today and hope you find what you’re looking for. Should you have any queries, comments or special requests then we would love to hear from you. 

    Since launching, Swoosh Media has gone from strength to strength, we now service individual clients as well as large corporate clients. Our reach is worldwide and we serve thousands of satisfied customers on a daily basis. 

    We believe in open honest communication and are very approachable. We will reply to any emails as soon as possible and aim to answer within 24 hours. Our aim is to fulfil every order to your satisfaction, regardless of the price you pay! If you’re not happy? Contact us, we always correct any issues you.


    Swoosh Media Ltd
    Company Registration Number:  SC391186
    VAT Registration Number: GB116579008

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    Swoosh Supplies Delivery Rates


    Listed below are delivery details for Swoosh Supplies, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    Europe Zone 1
    Europe Zone 2
    Europe Zone 3
    North America
    Japan
    Australia and Far East Asia
    M@ UK - Rest of World (ROW)
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.75 £0.00
    £4.76 to £7.49 £0.75
    £7.50 to £9.99 £1.99
    £10.00 to £19.99 £3.99
    £20.00 to £49.99 £4.99
    £50.00 to £74.99 £5.99
    £75.00 to £99.99 £7.50
    £100.00 to Up £0.00
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £9.99 £9.99
    £10.00 to £19.99 £14.99
    £20.00 to £29.99 £19.99
    £30.00 to £49.99 £29.99
    £50.00 to Up £34.99
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £0.00
    £5.00 to £7.49 £0.99
    £7.50 to £9.99 £1.99
    £10.00 to £19.99 £3.99
    £20.00 to £49.99 £4.99
    £50.00 to £74.99 £5.99
    £75.00 to £99.99 £7.50
    £100.00 to Up £0.00
    Europe Zone 1 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £4.99
    £5.00 to £7.49 £5.99
    £7.50 to £9.99 £8.50
    £10.00 to £14.99 £9.99
    £15.00 to £19.99 £14.99
    £20.00 to £29.99 £19.99
    £30.00 to £49.99 £24.99
    £50.00 to Up £49.99
    Europe Zone 2 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £4.99
    £5.00 to £7.49 £5.99
    £7.50 to £9.99 £9.99
    £10.00 to £14.99 £14.99
    £15.00 to £19.99 £19.99
    £20.00 to £29.99 £24.99
    £30.00 to £49.99 £29.99
    £50.00 to Up £49.99
    Europe Zone 3 · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £4.99
    £5.00 to £7.49 £5.99
    £7.50 to £9.99 £9.99
    £10.00 to £14.99 £14.99
    £15.00 to £19.99 £19.99
    £20.00 to £29.99 £24.99
    £30.00 to £49.99 £29.99
    £50.00 to Up £49.99
    North America · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £6.99
    £5.00 to £7.49 £9.99
    £7.50 to £9.99 £19.99
    £10.00 to £19.99 £29.99
    £20.00 to £49.99 £39.99
    £50.00 to £74.99 £49.99
    £75.00 to £99.99 £59.99
    £100.00 to Up £69.99
    Japan · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £6.99
    £5.00 to £7.49 £9.99
    £7.50 to £9.99 £19.99
    £10.00 to £19.99 £29.99
    £20.00 to £49.99 £39.99
    £50.00 to £74.99 £49.99
    £75.00 to £99.99 £59.99
    £100.00 to Up £69.99
    Australia and Far East Asia · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £6.99
    £5.00 to £7.49 £9.99
    £7.50 to £9.99 £19.99
    £10.00 to £19.99 £29.99
    £20.00 to £49.99 £39.99
    £50.00 to £74.99 £49.99
    £75.00 to £99.99 £59.99
    £100.00 to Up £69.99
    M@ UK - Rest of World (ROW) · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £6.99
    £5.00 to £7.49 £9.99
    £7.50 to £9.99 £19.99
    £10.00 to £19.99 £29.99
    £20.00 to £49.99 £39.99
    £50.00 to £74.99 £49.99
    £75.00 to £99.99 £59.99
    £100.00 to Up £69.99

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Swoosh Supplies Dispatch Policies

    Dispatch Times
    We will endeavour to dispatch your items within 24 hours of receiving your order. As I am sure you can appreciate this is not possible on all occasions. Dependant on how busy we are and what you order we may take up to 48 hours.

    Expedited Service
    Any orders placed VIA this service will be dispatched the same working day if ordered prior to 1:30pm. This is sent on a next working day service, we are unfortunately not offered any guarantees that it will reach its destination the next day and therefore cannot offer our customers this guarantee. However, it does offer a 98% success rate.

    IMPORTANT NOTE: A working day is any day between Monday – Friday and excludes any bank holidays. If an order is placed on a Friday then it will not arrive until the Monday.

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    Swoosh Supplies Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Swoosh Supplies with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Swoosh Supplies's Privacy Policy.

    Swoosh Supplies's Privacy Policy


    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Swoosh Supplies to get information about any additional policies that may apply:

    Contact this seller Phone: 01316697057

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.