4.8 stars over the past 12 months (2,916 ratings)
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Frequently Asked Questions
|What's your returns policy?|
If for any reason you are unhappy with your purchase, you can
return it to us in its original unused condition within 30 days of the
date you received the item and we will issue a full refund for the cost
of the item. If you wish to return goods to us you must send them back
to us at our contact address at your own cost and risk. We will be
unable to issue refunds for items that we do not receive.
You have the right to cancel your order within seven working days of receiving your purchase. This seven day period begins the day after you receive the items from us. Please notify us in writing or via email within seven working days that you wish to cancel your order and that you intend to return the item(s) and we will be happy to offer you a full refund including any delivery charge.
We are unable to exchange items that are not damaged, defective or incorrect.
Our returns policy does not affect your statutory rights.
Our returns address:
Primrose Business Centre
BB7 1DR (Please note our postcode has recently changed from BB7 1BT)
|How is my order delivered?|
All orders (£4.95 or free over £46) are sent with Interlink Express and once despatched should arrive the following working day (Weekends and Bank Holidays are not classed as Working Days). Please allow extra time for orders going to Scottish Highlands, Islands and Northern Ireland and other remote destinations.
Expedited Delivery (£7.95) orders are sent out with Interlink Express for delivery the following working day. We despatch all expedited orders on the order date (if placed before 2pm and a working day) orders placed after 2pm will be despatched the following working day. Please allow extra time for orders going to Scottish Highlands, Islands and Northern Ireland and other remote destinations.
If your not home
Should you be out when Interlink Express try to deliver they will try to leave your parcel with a neighbour or in a safe location around your property. If this is not possible then you can re arrange a different delivery date. They will attempt deliver a maximum of 3 times before sending the parcel back to us.
Please note to change the delivery address once your order has left us there will be a re-delivery charge of £4.95.
|How can I get in touch?|
Our contact number is 01200 42 10 10 normally your question can be answered by the person answering your phone call. |
Our Opening Hours
Mon - Sat : 9.00am - 5.30pm
Sun : 10am - 4pm
Bank Holidays : 10am - 4pm
Detailed Seller Information
- Business Name: R E Dawson Ltd
- Business Type: ecommerce
- Trade Register Number: GB447157
- VAT Number: GB174476929
- Phone number: 01200421010
- Customer Services Address:
- 54-56 King Street
- BB7 2EU
- Business Address:
- 54-56 King Street
- BB7 2EU
Dawson's Department Store - Details
- Store front:www.amazon.co.uk/shops/AA5UHMT8KNXLF
For questions regarding products, order delivery, or returns, please contact Dawson's Department Store Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Dawson's Department StoreDawsons Department Store is a family owned business located in the centre of the market town of Clitheroe in the Ribble Valley, Lancashire. Originally opened as an ironmongers and fireplace merchant serving the rural farmers, we have expanded into the leading independent houseware store in the area. Our departments now include Cookshop, Moorcroft, Poole and Royal Crown Derby, Hartman Garden Furniture, Weber BBQs, Denby Pottery, and DIY, Dorma, Sanderson, Bedeck and Sheridan Bedlinen and Christy Towels, Giftware and Luggage and Handbags. In 2002 a café wine bar was added to the store and in 2004 we started trading our wares on the internet. For your peace of mind we have now been located at 54-56 King St, Clitheroe for over 30 years and we are a member of AIS ( Associated Independent Stores) the largest independent group of non food retailers in the country. It is through this backing that we are able to offer extremely competitive prices with the knowledge that should you need after sales service then we can be contacted either on the internet or on the phone. We aim to be competitive on our internet sales. We will try to match any price that is found on other sites.
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Dawson's Department Store Delivery Rates
Listed below are delivery details for Dawson's Department Store, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address UK/GB excluding BF address Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £24.99 £2.49 £25.00 to £46.00 £4.95 £46.01 to Up £0.00 UK/GB excluding BF address Street · Expedited · (1 - 2 days) Per Shipment Bands Shipment Rate £0.00 to £49.99 £6.00 £50.00 to Up £6.00
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Dawson's Department Store values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Dawson's Department Store to get information about any additional policies that may apply:
Contact this seller Phone: 01200421010
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.