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4.8 stars over the past 12 months (198 ratings)

Detailed Seller Information

  • Business Name: Musik Produktiv GmbH & Co. KG
  • Business Type: Einzelhandel
  • Trade Register Number: HRA 4137
  • VAT Number: DE811489932
  • Business Address:
    • Fuggerstr. 6
    • Ibbenbüren
    • 49479
    • DE

Musik Produktiv GmbH - Details

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    About Musik Produktiv GmbH

    Responsible for the contents
    Musik Produktiv GmbH & Co. KG
    Fuggerstr. 6
    D-49479 Ibbenbüren (Germany)
    Phone: +49 (0) 54 51/9 09-0
    E-mail: info@musik-produktiv.de

    Musik Produktiv GmbH & Co. KG
    Managing directors: Saskia Zierenberg
    Local court: Ibbenbüren, Trade register: HRA 4137
    VAT & Tax identification number: DE 811489932
    WEEE-Reg.-Nr.: DE 33457694

    Bank account: Commerzbank Ibbenbüren - Bank sorting Code: 403 400 30 - Account-No: 21 50 555
    IBAN (International Bank Account Number): DE02 4034 0030 0215 0555 00
    BIC (Bank Identifier Code): COBADEFF

    Unlimited partner: Musik Produktiv Verwaltungs-GmbH, Saskia Zierenberg
    Local court: Ibbenbüren, Trade register: HRB 5472

    All data, text and pictures are copyright of Musik Produktiv GmbH & Co.KG.

    Please see our General Terms of Trade for more information on our warranty conditions.

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    Musik Produktiv GmbH Delivery Rates



    Listed below are delivery details for Musik Produktiv GmbH, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK/GB excluding BF address Street · Standard · (3 - 18 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £165.99 £10.00
    £166.00 to Up £0.00
    UK - Mainland Street PO Box · Standard · (3 - 18 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £165.99 £10.00
    £166.00 to Up £0.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 18 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Musik Produktiv GmbH Dispatch Policies

    Insurance cover included: All dispatches are insured against loss and damage.

    Shipping of very large or highly sensitive items as well as orders to other countries as stated, are charged in real terms – meaning you pay the complete shipping. We will inform you about the shipping total before we ship. You can get information on world wide freight rates by calling our dispatch hotline. Tel.: +49 (0) 5451 - 909 108

    Please note: Shipments to countries outside of the European Union (EU) may be subject to extra- or country specific tax and customs duty fees. We have no influence on these extra charges; they will be invoiced by the local post office.

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    Musik Produktiv GmbH Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Musik Produktiv GmbH with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Musik Produktiv GmbH's Privacy Policy.

    Musik Produktiv GmbH's Privacy Policy

    Data Protection Policy

    We value the trust you show in using our website. The careful handling of your personal data at Musik Produktiv has a very high priority. We meet the requirements of the Federal Privacy Act and Teleservices Data Protection Act while collecting, processing and storing your personal data.

    Below we provide detailed information on how we deal with your data.

    Collection, Processing and Use of Personal Data
    You can visit our site without disclosing any personal information. We store only access data without reference to individuals such as the name of your Internet provider, the page you visited before ours, and the name of a requested file. This data is used solely to improve our online service and is not used to create a profile of our site’s visitors.

    Personal data is only collected if you provide it in while placing an order, opening an account or when registering for our newsletter. We use the information you provide solely for the purpose of processing your order. With completion of the contract and full payment, your data is no longer used by us and is deleted after the statutory required tax and commercial storage periods, unless you have expressly consented to the further use of your data. When registering for our Newsletter, your e-mail address is used solely for promotional purposes, until you unsubscribe from our newsletter. You can unsubscribe at any time.

    Use of Cookies
    On various pages of our online shop, we use cookies to allow the use of certain functions while visiting our website. Cookies are small text files that are stored on your computer. Most of our use of cookies are deleted from your hard drive after the browser session has been ended, so-called session cookies. Other cookies remain on your computer and allow us to recognize your computer during your next visit, (so-called persistent cookies. Persistent cookies are used to greet you with your username, to re-enter your password on subsequent orders, or to fill out forms with your data. Our partner companies are not allowed to collect personal information on our website via cookies.

    Creating Profiles for Use with Google Analytics
    This website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies, text files that are stored on your computer and allow analysis of the use of the website. The information generated by the cookie about your use of this website, including your IP address, is transmitted to a Google server in the U.S. and stored there. Google uses this information to evaluate your use of the website, compiles reports on website activity for website owners and provides other website activity and internet related services. Google may possibly transfer this information to third parties if required by law or if a third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by changing the settings on your browser. We would point out without cookies you will not be able to use all the features of this website. By using this website, you consent to the processing of data about you by Google in the manner described above. The data collection and storage can be revoked at any time with future effect. To ensure the confidentiality of your information please note that this website uses Google Analytics with the IP address made anonymous where the IP addresses are shortened to exclude any direct personal reference.

    Creating Profiles for Use with Web Analytics etracker
    This site uses technologies from etracker GmbH (www.etracker.com) to collected data for marketing and site optimization purposes. This data can be saved using ananonymous user profiles. Cookies may be used. Cookies are small text files that are stored locally in the cache of the browser the visitor is stored. The cookies allow the recognition of the web browser. The data collected is not used to identiry a visitor to our site and is not aggregated with personal data of the site’s user without explicit consent of the person concerned. The data collection and storage can be revoked at any time.

    Disclosure of Personal Data
    We transfer your data to the shipping company responsible for delivery of your goods only to the extent necessary to effect delivery. In order to process payments your payment details are sent to the relevant payments processing provider.

    Right to Information
    For questions regarding the collection, processing or use of your personal information, the disclosure, correction, blocking or deletion of data and revocation of consent, please contact us at:

    Musik Produktiv GmbH & Co. KG
    attn. Datenschutzbeauftagter (data protection officer)
    Fuggerstr. 6
    D-49479 Ibbenbüren
    Germany

    Data Protection
    Your personal information is encrypted during the ordering process through SSL Secure Socket Layer over the Internet. Credit card information is not stored by us but is collected and processed by our payment provider B+S Card Service GmbH. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Access to your account is possible only after entering your personal password. You should keep your access information confidential and close the browser window when you have finished your communication with us, especially if you share your computer with others.

    Third Parties
    Our site, in places, collaborations with third parties. For example, shipment tracking, credit card payment or payment on account. When users of our website make use of the above services, a contractual relationship with the respective service suppliers is created and the corresponding terms and conditions of the respective service provider become applicable.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Musik Produktiv GmbH has not provided return and refund policies for display on Amazon. Please contact Musik Produktiv GmbH to request a refund or obtain information about policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page General Terms of Trade

    § 1 Scope and Supplier
    These terms and conditions apply to all orders made by the consumer via the online shop

    Musik Produktiv GmbH & Co. KG
    Fuggerstr. 6
    D-49479 Ibbenbüren
    Germany

    Trade register: HRA 4137
    Managing Director: Saskia Zierenberg

    here after reffered to as MP-shop.

    A consumer is any natural person who enters into a transaction for a purpose that is neither commercial nor can be attributeed to independent vocational activity.

    Service Hotline:
    Monday to Friday 10:00 am - 06:00 pm and Saturday 10:00 am - 4:00 pm
    Phone: +49 (0) 54 51/9 09-0
    E-mail: info@musik-produktiv.de

    § 2 Contract
    § 2.1 The product descriptions in the online shop are used to make an offer to buy. By clicking the button Add to Cart you make a binding offer to purchase. The sale of our products are only for private use in commerical quantities.

    § 2.2 We can accept your order by sending a seperate order confirmation by e-mail or by delivering the goods within five days. The confirmation of receipt of the order is made by an automated e-mail immediately after placing your order and does not constitute acceptance of the contract.

    § 2.3 If our order confirmation contains clerical or typographical errors, or our pricing contains errors due to technical reasons, then we are entitled to cancel the order. Payments already made will be refunded immediately.

    § 3 Prices
    Prices on the product pages include legal VAT and do not include shipping.

    $ 4 Shipment costs
    The shipment costs can be found at our shipment costs with detailed information about every supplier country.

    § 5 Conditions of delivery and retention for self-supply
    § 5.1 The shipment will be carried out depending on the country of delivery with DHL or UPS. Bulk goods will be shipped by a conveyance.

    § 5.2 Country-specific details about the shipper, the time of delivery, potential transport costs (bulk goods) etc. can be found at our detailed delivery informations.

    Important information regarding bulk goods: The carrier announces his arrival by contacting you by phone Avis. The truck driver is only responsible fort he shipment through your front door or drive. He is not responsilbe to carry the items upstairs. This is not part of the contract with a conveyance for individually packaged goods. Thus, please take care for somebody who can help you to carry the items into your house by the time the shipment arrives (for example your neighbor).

    § 5.3 If not all of your ordered items are in stock we are able to deliver a part of them on our costs, only if this is reasonable for you.

    § 5.4 If the delivery is not possible after trying three times because of your fault, for example because you are not at home, we can cancel the contract. Your payments will be reimbursed immediately.

    § 5.5 If the ordered item is not in stock because of the fault of the distributor, we can cancel the contract. In this case we will inform you immediately and try to find an assimilable product with you. If there is no alternative product for you, we will reimburse your money directly.

    § 6 Terms of payment
    § 6.1 Payment shall be made either in advance, by credit card or PayPal. Payment methods may differ in foreign countries.

    § 6.2 In case of advance payment, we will provide our bank details in the order confirmation. The invoice is to be paid within 10 days to our account. When paying by credit card, your account will be debited upon delivery of the goods.

    § 6.3 In default of payment, interest will be charged at the base rate plus 5%. We reserve the right to claim for higher ammounts.

    § 6.4 A right of set off is available if your claims are legally established in court, or are undisputed and acknowledged by us in writing.

    § 6.5 You can withold payment only if the claims arise from the same contract.

    § 7 Retention of title
    The goods remain our property until full payment is made. Before transfer of title, transfer processsing or alteration without our consent is prohibited.

    § 8 Withdrawl
    § 8.1 Consumers have a 100 day withdrawal period.

    Withdrawl
    You can cancel your contract within 100 days without giving any reason by written lettter, fax or e-mail or by returning the goods within the 100 day period. The time limit begins after receipt of this noice in written form, but not before receipt of the goods. In the case of partial deliveries, not before the receipt of the first partial delivery, according to our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law, as well as our duties according to § 312g, paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB.

    The revocation must be sent to:
    Musik Produktiv GmbH & Co. KG
    returns department
    Fuggerstr. 6
    D-49479 Ibbenbüren
    Germany
    E-mail: retouren@musik-produktiv.de

    Consequences
    In the case of an effective withdrawal, the mutually received benefits and any benefits derived (eg interest) surrendered. Can you give us the performance received, and usage (eg usage advantages) or not to issue or not, or only in deteriorated condition or in part, to the extent you have to pay compensation. The deterioration of the thing and you have to pay compensation benefits derived lead only to the extent the use or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of each commodity like about it is possible and common in a store. Package ready for shipment shall be returned at our risk. You have to bear the costs of returning the goods if the goods ordered and if the price of the item to be returned from 40, - does not exceed EUR or if you are at a higher price the thing is not the time of withdrawal in return or have provided a contractually agreed part payment. Otherwise, the return is free of charge. Not parcel things are picked up. Obligations to reimburse payments must be made within 100 days. The period begins with the declaration of revocation or the thing for us with their receipt.

    § 8.2 Non-returnable products include goods made to the consumer’s specifications or clearly personalised; copyrighted products like audio or video recordings or computer software if they are unsealed by the consumer; newspapers, periodicals or magazines.

    § 8.3 Goods should be returned and re-packed in the original packaging as received complete AS NEW condition (for example, if the packaging as been opened to examine the product, you must have done so without damaging the packaging or the product in any way).

    § 8.4 Please include the provided return of goods form with the returned goods.

    § 8.5 Please call us to inform that the goods are being returned.

    § 8.6 Note that the requirements in paragraphs 8.3 to 8.6 are not prerequisites for the right to cancel.

    § 8.a Returns and exercising the right of withdrawl

    When excercising the right of cancellation (see cancellation policy), you must pay the costs of delivery to us.

    § 9 Transportation damages
    § 9.1 If goods are delivered damaged, please report the damage immedately to the carrier and to us as soon as possible.

    § 9.2 Failure to report damage to the carrier does not influence your statutory warranty rights, but help us make our claims against the carrier or transport insurance carrier.

    § 10 Guarantee
    The warranty is subject to statutory provisions.

    § 10.a 5 Year warranty for designated products
    Musik Produktiv offers a 5 year warranty on specified products via our online shop, catalog, and promotional offers.

    This warranty is subordinated to the manufacturer's warranty and applies only to products purchased from Musik Produktiv GmbH & Co. KG.

    A proof of purchase will be required for this 5 year warranty.

    1. The warranty is limied to free removal of defects due to material or workmanship.

    2. The warranty grants no right to reduce the purchase price, to rescind the contract, or for damages for non-performance.

    3. Musik Produtiv will either repair a defective product or supply a repacement product at our choice. This can be an alternative product if the original product is no longer available.

    4. Warranty is not extended to the following cases:
    a) Products subject to wear.
    b) Damage cased by improper use, lack of maintenance, or failure to follow operating instructions.
    c) Attempted repair by unautorized parties.
    d) Damage caused by accident, force majeure or other circumstance for which Musik Produktiv GmbH & Co. KG is not responsible.
    e) Minor faults which do not infuence the nature of the product.

    5. The guarantee applies on in connection with the original invoice or Musik Produktiv Servicepasse and must be requested in writing or e-mail within the 5-year period.

    6. Warranty service does not lead to the renewal or extension of the warranty period.

    7. Please send a copy of the original sales invoice, Musik Produktiv-servicepass, and a description of the product fault when requesting service. We will repair or replace the faulty product as soon as technically possible.

    8. Customers outside of Germany must pay shipping costs for the return of defective goods. The transport risk of sending defective goods is with the customer, while the rist of returning repaired goods to the customer lies with Musik Produktiv GmbH & Co. KG.

    9. Costs of regular maintenance and service are not covered by warranty.

    10. There will be no further claims for damages under the guarantee agreement with Musik Produktiv GmbH & Co. KG.

    § 11 Final determination
    If any provision of these Terms and Conditions are invalid, the remaing terms of the contract shall remain valid.