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4.6 stars over the past 12 months
4.6 stars over the past 12 months (2,658 ratings)

Frequently Asked Questions

Q: How do you ensure shipments will arrive intact?
A: All Ironmongery Onlines shipments are packed to protect the items inside and are shipped responsibly via our couriers DPD or UPS who both areprofessionals in their field.

Q: How quickly will i recieve my order?
A: We generally despatch orders within 1-2 days, we offer a standard service  which means delivery within 3-5 days, that said, usually a parcel will be recieved before this time.

Q: Can I expedite my delivery?
A: If you need your items quicker than the standard 3-5 day service please call us on 0844 412 2242 and we will advise if this is possible.

Detailed Seller Information

  • Business Name: Ironmongery Online
  • Business Type: Private Limited
  • VAT Number: GB277132946
  • Phone number: 0121 379 8020
  • Business Address:
    • 1 Church Street
    • Stourbridge
    • West Midlands
    • DY8 1LT
    • GB

Ironmongery Online - Details

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    About Ironmongery Online

    We have been around since 1955 supplying architectural hardware and ironmongery, originally to the trade.  Things were very different back then but we still offer the same quality and customer service today as we always have.

    As demand grew we had to think on our feet.In 2006 we launched Ironmongery Online holding nearly 10,000 products for next day delivery! We are introducing new lines weekly, now we have tens of thousands of happy customers all over the world who regularly buy our quality hardware.

    We go the extra mile to stock specialist products that are impossible to find anywhere else with quality being our first concern, sourcing carefully and only stocking what we would be happy to use in our own homes and business at a better price than you will find in any store. 

    If there is something you would like to see us do, we are happy to hear from you any time, good or bad, call 0121 379 8020.

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    Ironmongery Online Delivery Rates



    Listed below are delivery details for Ironmongery Online, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £15.00 £2.50
    £15.01 to £45.00 £3.90
    £45.01 to Up £0.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Ironmongery Online Dispatch Policies

    Standard Delivery

    Should you require any specific information please call 0844 412 2242.

    Delivery to UK Mainland Addresses is £3.90. If ordered online before 3pm Monday to Friday we will endevour to despatch the same day. 

    Although rare there maybe a problem with a product you order in this case we will call you and advise of the date you are likely to receive your goods as soon as possible.


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    Ironmongery Online Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Ironmongery Online with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Ironmongery Online's Privacy Policy.

    Privacy Practices

    Ironmongery Online values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Ironmongery Online to get information about any additional policies that may apply:

    Contact this seller Phone: 0121 379 8020

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.