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  • VAT Number: GB679930867

Proporta - Details

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    About Proporta

    Why Proporta?
    When you've invested a significant amount of your cash on your latest mobile, tablet or e-reader, there are certain things you should look for when buying a protective case for your gadget: degree of protection, style, customer satisfaction, warranty period and an extensive range of products to ensure you can always find exactly what you're looking for.

    At Proporta, that's exactly what we offer. Lifetime Warranty comes as standard on all Proporta branded cases. We work closely with top fashion brands like Ted Baker, Barbour, Quiksilver, Roxy and Kenzo to create fresh and exclusive designs. We offer an excellent, no quibble customer service experience. Plus, with our range of over 6,000 protective phone cases, tablet and e-reader covers and power accessories, there's sure to be something that fits your need.

    Some of our most popular products are the iPhone 4S leather case with aluminium lining, the iPad 3 leather case (the new iPad and iPad 2 leather case), Amazon Kindle 4 cover (the new Kindle), the award winning USB Turbocharger 7000 emergency battery charger, our BeachBuoy waterproof iPhone 4S case, Samsung Galaxy S3 cases (and S2), Sony Tablet S covers, our exclusive Ted Baker range of iPhone, Kindle and iPad cases, Apple iPod designs, cellphone screen protector and headphone cable tidy.

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    Proporta Delivery Rates



    Listed below are delivery details for Proporta, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    Europe Zone 1
    Europe Zone 2
    Europe Zone 3
    North America
    Japan
    Australia and Far East Asia
    M@ UK - Rest of World (ROW)
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £9.95
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00
    Europe Zone 1 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £9.94 £2.95
    £9.95 to Up £0.00
    Europe Zone 2 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £9.94 £2.95
    £9.95 to Up £0.00
    Europe Zone 3 · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £9.94 £2.95
    £9.95 to Up £0.00
    North America · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £9.94 £2.95
    £9.95 to Up £0.00
    Japan · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £9.94 £2.95
    £9.95 to Up £0.00
    Australia and Far East Asia · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £9.94 £2.95
    £9.95 to Up £0.00
    M@ UK - Rest of World (ROW) · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £9.94 £2.95
    £9.95 to Up £0.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Proporta Dispatch Policies

    Standard Worldwide Delivery

    The United Kingdom

    For delivery purposes, we consider the following countries to be included in our definition of the UK: England, Northern Ireland, Scotland, Wales, outlying islands and all BFPO addresses.

    All items delivered to a UK address will be sent using the Royal Mail postal service, free of charge if your order is £20 or over. This takes between 5-7 working days from the time of dispatch, although we usually find it takes less. We can also send your order by Royal Mail Special Delivery if you’d prefer, but we will have to charge you a little extra.

    Western Europe

    So that we’re clear, the following countries are included in our definition of Western Europe: Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Ireland (Republic of), Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Vatican City State (Holy See), Gibraltar, Greece, Greenland, San Marino.

    In Western Europe, please allow a maximum of 6-10 working days between your products leaving our arms and landing in yours, although delivery is usually a bit quicker than this. Products delivered to addresses in Western Europe will be sent via Airmail and costs just €3.95 per order. We can also send your order by Airsure if you’d prefer, but we will have to charge you a little extra.

    The United States of America and Canada

    Ordering form the US? All items delivered to US or Canadian addresses will be delivered using the British Royal Mail and the US Postal Service or Canada Post (whichever service applies to your area) for free on all orders. We deliver thousands of parcels to the USA and Canada and have found this method to be two of our favourite things - both reliable and economical.

    Delivery to the USA or Canada usually takes between 6-10 working days, so we ask that you please allow for this handling time when placing your order. However at busy times of year such as Christmas, or where delivery is made to a remote place, the big wigs at the postal services suggest that you may need to allow a little extra time so please be aware of this when placing your order. We can also send your order by Airsure if you’d prefer, but we will have to charge you a little extra.  

    Rest of the World

    In terms of shipping and delivery, by the “Rest of the World” we mean any country where the delivery destination isn’t included in the lists above for Western Europe, USA and Canada or the United Kingdom.All packages sent to addresses in the “Rest of the World” will be sent via Airmail for a price of just $4.95 per order. Please allow 10-15 working days from the time of dispatch for your lovely products to arrive.

    Next working day delivery - Expedited (UK only)

    If you can’t wait to get your hands on your order we also offer two next working day delivery options within the UK, for an additional charge - Next Day before 9am (£11.75 inc. VAT), and Next Day guaranteed before 4pm (£10.00 inc. VAT). Simply specify your delivery preference during the order process, but please be aware that your order must be placed before 2pm to take advantage of this speedy service.

    If placed after 2pm on a Friday, including over the weekend, we will dispatch your order on Monday for delivery on Tuesday, and if Monday just so happens to be a public holiday, we’ll dispatch your order on Tuesday. Regrettably, Next Working Day delivery options are not available for delivery addresses to Northern Ireland (we think it’s something to do with the Postie not being able to swim fast enough).

    Proporta will not be culpable for any delays or strikes held on Royal Mail's behalf. If such an occurance arises the best we can offer is a refund for the extra shipping charge, resulting in you only paying the standard worldwide shipping charge. 



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    Proporta Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Proporta with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Proporta's Privacy Policy.

    Proporta's Privacy Policy

    Proporta is committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact Proporta at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Proporta to get information about any additional policies that may apply:

    Contact this seller Phone: 01273808445

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Terms and Conditions

    Our Returns Policy

    Having bought many things online ourselves, we know how irritating it can when trying to return an item. Proporta has learnt from this experience and therefore tries to make your experience as pain free as possible by offering a never-argue, money back guarantee on all our Proporta-branded hardware products. We hope you never have to, but if for any reason or no reason at all you would like to return your product/s to us, please feel free to contact us and we'll do our best to help.

    Proporta Branded Products
    All Proporta branded hardware products come with a Lifetime Exchange Warranty (batteries under warranty for 2 years). If you find that you are unhappy with your purchase of a Proporta hardware product, feel free to return it to us and we will exchange it for you. We are unable to exchange products for any that have been produced for alternative devices. If you decide that you would like to exchange a product and it's been discontinued, we will replace it for you from the closest comparable product range. If you'd like your money back, we can do this provided that the product in question is returned and arrives in our hands within 90 days from the date it was originally dispatched to you. It must also be undamaged and in a re-sellable condition. Now for a tiny little catch… the Lifetime Warranty doesn't apply to electrical products, Sorry, but that's the rules.

    Non-Proporta Branded Products
    We'll accept the return of all non-Proporta branded products, but only if they're returned to us within 30 days from the date we dispatched them to you. Provided you do this, we'll be happy to arrange an exchange or refund for the price that you paid for the item.

    Software
    All of Proporta's software applications are available on a "try before you buy" basis, so feel free to have a play around before you make your purchase. This may be extra useful to you as Proporta Software isn't covered by the refund or exchange offer.


    Defective Products
    Because we're nice and are also delighted to say that this rarely happens, if you do find your Proporta product to be defective we'll gladly provide you with an exchange or refund. Please see "To return an item" above for details of how to return a defective item to us.

    The Proporta Lifetime Exchange Warranty applies only to Proporta branded products (excluding batteries and electrical products with a natural shelf life). The Proporta money back guarantee covers the cost of your Proporta product only. Proporta cannot accept responsibility for the cost of your electronic device, or for the cost of any other products that you own - even where those devices are used with Proporta products. If you need any help, please contact us by email or give us a call.

    Refunding Shipping Costs
    Although we offer a no fuss money back guarantee on all Proporta branded products, shipping costs fall under a different policy..

    You are not entitled to a refund on shipping for your order, unless the reason for the return is the fault of Proporta, in which case we'll refund the shipping in full. For example, if the product that you are returning has no fault and the reason for the return is simply that you have changed your mind and is nothing to do with the quality of the product or service that you've received, we will not issue a refund. Shipping refunds will sometimes be considered at the discretion of the Customer Services department. We can't make any promises though and each instance will be viewed on an individual basis.


    Customs Information

    When ordering goods from Proporta for delivery overseas, you may be subject to import duties and taxes (we know - pesky customs). Good news though - these are levied once the package reaches your country. Any additional charges for customs clearance however must be borne by you. We're sorry, but we have no control over these and cannot predict what they may be. Customs policies vary widely from country to country, so try giving your local customs office a call for further information. Also, please note that when ordering from Proporta, you are considered the importer of record (owner/purchaser of goods) and therefore must comply with all laws and regulations of the country in which you are receiving the goods.

    Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally, to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

    Also, we may communicate information such as order, delivery and product details to our international carriers and such information may be communicated by the carriers to customs authorities. This is to facilitate customs clearance and comply with local laws.

    If your order is a gift for a lucky someone, the package is marked "Gift". As with all companies, customs authorities require us to state the cost of the gift item directly on the customs form.


    Congratulations! You've made it to the end of our terms and conditions. Now go stick the kettle on and make yourself a cup of tea..you deserve it