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Frequently Asked Questions
Q: I have purchased a printer, Can I return it?
A: The printer can only be returned to us in As sold condition, where it has not been setup and the cartridges are not opened at all. If the cartridges are opened, then you are not able to return it.
Q: I have purchased a blackberry mobile phone, Can I return it?
A: Blackberry does not offer manufacturer warranty for the mobile phones in the UK. So you are unable to return it. In case of any fault, you will have to repair it at your own cost.
Q: My purchase is more than 14 days old, Can I return it.
A: We can only refund or replace the item, if we are informed about the fault within 14 days. If we are not informed within 14 days, then you will not be able to return the item.
Q: I have purchased a toy, Can I return this if it goes faulty.
A: Unfortunately, we don't offer replacement/refund on toys, unless it is delivered faulty from our side. In such case the customer needs to contact us within 14 days of purchase and the item must be returned to us within 30 days of purchase. However most of the toys come with manufacturer warranty and the customers can still contact manufacturer if they offer replacement/repair of the product, but we don't take responsibility of toys warranty. Different manufacturers have different warranty criteria. Please visit the manufacturer website for warranty information.
Q: What happens, if any item is returned by stating false reason of return?
A: We don't send such items back and destroy those goods. We only refund/replace the item, if we are informed about genuine faults of the item. Otherwise if item does not have stated fault or it is damaged at the customer's end we reserve the rights to deny the product and we will not take any responsibility of such returned goods.
Detailed Seller Information
- VAT Number: GB974911878
GSM-Fonz - Details
- Store front:www.amazon.co.uk/shops/A7QDQTBV4BAZ9
For questions regarding products, order delivery, or returns, please contact GSM-Fonz Customer Service:For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.
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CLEARANCE NOW ON - - UP TO 75% OFF ON SELECTED ITEMS
GSM-Fonz is a name of value added distributor of consumer electronics products to UK retail and wholesale. We also deliver our products to Europe and American countries as well. We deliver the real value of money directly to retail customers as well as trade customers in the vast field of electronics. Our product line is based on phones, Cameras, Camcoders, MP3 Players, Games, Satellite Navigation, Headphones and many more. Please visit our Amazon store for further information.
We are the only seller, who does not restrict customers to buy one or two phones per customers, therefore you can buy as many phones as you want. This rule also applies on other electronics products. So if you are willing to buy more than one item, feel free to add your items in the Shopping basket of Amazon.
99% of our phones are unlocked to all networks unless specified, therefore the customers outside of UK can also purchase our products without any hesitation as we try our best to send unlocked phones. Please read seller comments about products before making your purchase.
GSM-Fonz -- Delivering all Electronics solutions to your door step.
For any enquiry, please email us on firstname.lastname@example.org
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GSM-Fonz Delivery Rates
Listed below are delivery details for GSM-Fonz, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)StandardExpedited UK Street ETA 3 - 5 days 1 - 2 days per Item £0.00 £5.99 per Weight (kgs) £0.00 £0.00 per Shipment £0.00 £5.99 UK PO Box ETA 3 - 5 days --- per Item £3.99 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- BFPO ETA 3 - 5 days --- per Item £3.99 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- UK Off-Mainland *DISABLED* ETA 3 - 5 days --- per Item £4.99 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Europe Zone 1 ETA 3 - 7 days --- per Item £12.00 --- per Weight (kgs) £0.00 --- per Shipment £5.00 --- Europe Zone 2 ETA 3 - 7 days --- per Item £20.00 --- per Weight (kgs) £0.00 --- per Shipment £5.00 --- Europe Zone 3 ETA 8 - 12 days --- per Item £30.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- North America ETA 6 - 10 days --- per Item £40.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Japan ETA 6 - 10 days --- per Item £60.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Australia and Far East Asia ETA 8 - 12 days --- per Item £60.00 --- per Weight (kgs) £0.00 --- per Shipment £30.00 ---
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
All items, are shipped via Royal Mail delivery signed for services for next day delivery. In case if any item is delayed or lost, Royal mail tracking reference number will be provided to the customers.
All international items are shipped via Royal mail international signed for delivery method or Royal mail airsure service depending on the country.
No item will be classified as lost until 15 working days are passed from the date of dispatch. No new item will be sent within 15 working days of the date of dispatch.
Failed delivery attempts are usualy carded by postpersons, and can be tracked on the royal mail website. You must contact the local royal mail delivery depot in case of any delay.
After 15 days a new item will be dispatched or will be refunded if we are out of stock.
All items are dispatched within 3 working days from receipt of cleared payment - with most items shipping the next working day.
All expedited paid items are dispatched within 1-2 working days depending on the availablity.
Failed deliveries returned to us will incur a re-delivery charge at the full cost of the original shipping. It is buyer's responsibility to contact us and trace the item if an item is returned to us.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact GSM-Fonz to request a refund or obtain information about any additional policies that may apply: