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4.8 stars over the past 12 months
4.8 stars over the past 12 months (367 ratings)

Frequently Asked Questions

Premier Express will dispatch all confirmed orders within 24 hrs Monday to Friday.

 

Detailed Seller Information

  • VAT Number: GB645987283

premier-express - Details

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    About premier-express

    Premier-express have been Skype product specialists since 2005 with over 20 years of experience in telecommunications. We offer high quality products and professional support.

     

    We ship from the UK and orders are despatched within 24 hours of receipt, five days a week. All of our prices include UK VAT (currently 20%).

     

    Assistance

     

    If you have any questions about your order or the products we sell, please contact us through Amazon. We can also provide help for setup or technical problems. Digital VAT invoices can be issued upon request.

     

    For questions about 'Fulfilled by Amazon' orders or payments, please contact Amazon's Customer Service department directly.

     

    Shipments

     

    No customs or import duties are levied for sales within the European Union. If your shipping address is outside the European Union, the buyer is responsible for any import fees or customs duties which may apply. These charges are beyond our control and we cannot predict their amount. Please contact your local customs office for more information on import charges. If your order passes through customs it may delay delivery of your package.

     

    Please contact us at the time of placing your order if you have any special shipping instructions. A next business day courier service is available if the Expedited Shipping option is selected during checkout.

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    premier-express Delivery Rates


    Listed below are delivery details for premier-express, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£3.96£6.96
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£0.00
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£3.96---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    UK, BF AddressesETA3 - 5 days---
     per Item£4.98---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    Europe Zone 1ETA3 - 7 days---
     per Item£8.94---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    Europe Zone 2ETA3 - 7 days---
     per Item£8.94---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    Europe Zone 3ETA8 - 12 days---
     per Item£8.94---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    North AmericaETA6 - 10 days---
     per Item£11.94---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    JapanETA6 - 10 days---
     per Item£12.99---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£12.96---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£12.99---
     per Weight (kgs)£0.00---
     per Shipment£0.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    premier-express Dispatch Policies

    premier-express normal shipping policy is dispatch within 24 hrs of receiving confirmed orders (Mon - fri).

    PLEASE NOTE - IT IS NOT NECCESSARY TO USE EXPEDITED SHIPPING AS WE SEND ALL ITEMS WITHIN 24 HRS FOR THE STANDARD PRICE


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    premier-express Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide premier-express with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to premier-express's Privacy Policy.

    Privacy Practices

    premier-express values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact premier-express to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.