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4.8 stars over the past 12 months
4.8 stars over the past 12 months (3,196 ratings)

Frequently Asked Questions

Q: I wish to return my order

A: It is your statutory right to return a product within 7 working days of delivery, this can be for any reason. In order for this to happen we must be notified either via email or letter or telephone within the 7 day time scale. A refund will be issued within thirty days and made from ourselves. You also need to keep any items that you wish to return in a resalable condition, this is to include all original packaging which must be in the same condition as on delivery. Returns taking place for the above reason are subject to any fees incurred by ourselves from the delivery company. Although in most cases delivery to you is FREE it is subsidized into the item price by ourselves so this will include an outgoing and return charges, this can amount to 0.70p each way for a single unit to £7.95 each way for multiple items plus any delivery and return surcharges applicable i.e. postcode surcharges, next day deliveries. Should we have no communication from you within the specified time it shall be seen that any items delivered are as expected. For your protection and ours photographs will be requested for any item being returned, this will show either any damage reported or proof of the fact that the goods are perfect thus preventing any charges being made due to any further damage upon return. Should an item arrive damaged or we send an incorrect item or a fault seems evident this needs to be reported to ourselves, this must be done within 24 hours of you taking receipt of your goods. Should we be unable to offer a replacement of faulty or damaged items or the resending of a correct item we will offer to refund you, a return agreed outside these terms will be at the expense of the customer. In the event that you have tried to repair or alter an item a return will not be accepted. Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item.

 

Q: I havent received my item

A: Please contact your local Royal Mail sorting office , as quite often the item is held there awaiting collection.To find your nearest sorting office call 0845 605 0767 and follow the instructions

 

 

Detailed Seller Information

  • Business Name: SBS CONSUMABLES
  • Business Type: Stationery and computer consumables
  • VAT Number: GB790822021
  • Phone number: 01424730296
  • Business Address:
    • 11 LONDON ROAD
    • TOWN HALL SQUARE
    • BEXHILL ON SEA
    • EAST SUSSEX
    • TN39 3JR
    • GB

SBS CONSUMABLES - Details

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    About SBS CONSUMABLES

    SBS CONSUMABLES is committed to providing each customer with the highest standard of customer service.

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    SBS CONSUMABLES Delivery Rates


    Listed below are delivery details for SBS CONSUMABLES, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £7.50

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    SBS CONSUMABLES Dispatch Policies

    We dispatch expedited orders the same day as long as received by 15.00.We use Royal Mail tracked or Interlink depending on size of the item.Expedited will be received within 2 working days of dispatch.

    PLEASE NOTE ORDERS OVER £15.00 AUTOMATICALLY GET UPGRADED TO TRACKED AT NO ADDITIONAL COST TO YOURSELVES.

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    SBS CONSUMABLES Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide SBS CONSUMABLES with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to SBS CONSUMABLES's Privacy Policy.

    Privacy Practices

    SBS CONSUMABLES values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact SBS CONSUMABLES to get information about any additional policies that may apply:

    Contact this seller Phone: 01424730296

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.