Recent Feedback:

4.7 stars over the past 12 months
4.7 stars over the past 12 months (257 ratings)

Detailed Seller Information

  • VAT Number: GB172841360

Thorntons Chocolates - Details

  • Top of Page

    About Thorntons Chocolates

    Thorntons Chocolates is committed to providing each customer with the highest standard of customer service.

  • Top of Page


    Thorntons Chocolates Delivery Rates



    Listed below are delivery details for Thorntons Chocolates, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£0.00
     per Shipment£3.95£5.95


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

    Top of Page
    Thorntons Chocolates Dispatch Policies

    Standard Deliveries 

    Standard deliveries take 3-5 working days (Monday to Friday), starting from the first working day following the despatch date. If you place an order for Standard Delivery before 11am we’ll normally dispatch it that day, but if not, we’ll send it the next working day. If nobody’s home to sign for your goods when we arrive, our driver may leave them in a secure location at his or her discretion.


    Expedited Delivery

    If you need your order in a hurry, the Expedited courier service delivers from 8.00am to 9.00pm, Monday to Friday on a 1-2 working day lead time.

    If you are not going to be home within the delivery hours of 8.00am to 9.00pm Monday - Friday, our courier will leave a calling card for you to rearrange a suitable time and date. If you know you or your recipients aren’t home during delivery hours, you could arrange delivery to an alternative address instead. If your goods become unsuitable as a result of non-delivery, we cannot accept liability.

    International deliveries may take between 5 and 7 working days.

    Top of Page
    Thorntons Chocolates Tax Information

    Prices are displayed inclusive of any applicable VAT.
    Top of Page
  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Thorntons Chocolates with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Thorntons Chocolates's Privacy Policy.

    Privacy Practices

    Thorntons Chocolates values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

  • Top of Page

    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Thorntons Chocolates to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page

    Gift Messages

    The free of charge Gift Messsage is supplied as a pull out tab which can be located under the delivery address label on the outer of the parcel.

    Gift Wrapping