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Frequently Asked Questions
Please visit our online form to submit these details;
www. WowRetail .co/books
if you have problems please contact us on 0845 3700 998 or the Amazon email system.
If you ordered a personalised book please allow upto 10 days AFTER you have provided the personalised details.
All other items please allow 10 days for delivery AFTER the item has been shipped. We are unable to resend any items within the 10 days time limit as it may still be in the postal system.
However, if you are conserned please contact via the Amazon email system.
PLEASE REMEMBER: If you are unhappy in anyway please let us know. We work very hard to provide the highest customer service.
Detailed Seller Information
- Business Name: Wow Retail Ltd
- Business Type: Limited
- Trade Register Number: 07559291
- VAT Number: GB110769038
- Phone number: 0845 3700 998
- Customer Services Address:
- Unit 5 Church Farm
- North Burlingham
- NR13 4TA
- Business Address:
- Unit 3 - 16 Liberator Close
- Rackheath Industrial Estate
- NR13 6PR
Wow Gifts - Details
- Store front:www.amazon.co.uk/shops/A3TM3YZIZYJLRL
For questions regarding products, order delivery, or returns, please contact Wow Gifts Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Wow Gifts
Wow Retail Ltd t/a Wow Gifts UK
Unit 3 - 16 Liberator Close
Rackheath Industrial Estate
0845 3700 998
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Wow Gifts Delivery Rates
Listed below are delivery details for Wow Gifts, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)StandardExpedited UK/GB excluding BF address Street ETA 3 - 5 days 1 - 2 days per Item £0.00 £0.00 per Weight (kgs) £0.00 £1.00 per Shipment £0.00 £5.99 UK - Mainland Street PO Box ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- UK, BF Addresses ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £2.95 --- Europe Zone 1 ETA 3 - 7 days --- per Item £0.00 --- per Weight (kgs) £8.00 --- per Shipment £3.99 --- Europe Zone 2 ETA 3 - 7 days --- per Item £0.00 --- per Weight (kgs) £9.00 --- per Shipment £4.99 --- Europe Zone 3 ETA 8 - 12 days --- per Item £0.00 --- per Weight (kgs) £9.00 --- per Shipment £4.99 ---
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
Shipping within the UK
Orders are normally despatched within 24 hours - Personalised items take longer.
We now offer FREE shipping to UK mainland.
We also offer Next Day Service using Interlink Express (part of DPD) - Please provide a moblie number if you wish to received tracking info.
Peak Season (ie Christmas)
Deliveries may take a little longer than our normal stated times. Please allow an extra 5 working days for delivery.
If your order hasn't arrived
Please check with your local Post Office as it may be left. Please note we are unable to resend or refund any orders that haven't arrived before 10 days has passed since the shipped date. We will be more than happy to either resend or refund your order after this date.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Wow Gifts values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Wow Gifts to get information about any additional policies that may apply:
Contact this seller Phone: 0845 3700 998
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.