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Frequently Asked Questions

Q How well does the colour in the photo match the item?

A I have been trying to resolve this problem for over 10 years and finally I think I have a workable solution!

Firstly I am not a professional photographer; I take my photos indoors under lights using a Nikon D50 With some colours its harder to get a true reflection in the photos than others. But if the colour is critical please ask a question! I can then help guide you to the colour that best suits your requirements. I can provide the HTML colour code. This I obtain using a Pantone Capsure™, please check the pantone website for details regards this device. With this code you can cross reference with one of the many colour websites. which will give you a better guide to the colour. please note colour is very subjective there will always be shade differences when seen with your eyes in the light of your home. Capsure™ does not always get a 100% match to its 8000 loaded colours and this is a small number to the millions of shades our eyes can detect. Colour does change depending on the light its viewed in some of these changes can be quite dramatic!  

Q    Are your prices for one lace or a pair?

A   You are buying one pair of brand new laces. The exception being the cut to length leather lace/cord, where you are buying a length of your choice, which you can then cut into a pair of laces.

Q Will the laces that I receive be the exact lengths I ordered?

A Making of laces is an automatic process. Different yarns which are then woven into cord/flat laces will have different characteristics some will stretch more than others depending on the weave design and yarn. So when they go through the machinery to put the lace ends on (aglets), There may be slight variations in lengths. We try not to underestimate the length but there may be a +/- 5% difference in length due to the manufacturing process.

To measure the laces there will be an element of pulling the laces straight to enable the measurement to be made. This will be of a similar tension, which you will use when you pull the laces to tie them.

This is an expectable standard within the lace manufacturing processes. Please remember these are not made to exact tolerances.

If you are still not happy with the length that you have received, we are more than happy to refund you if you return them unused, this refund offer excludes oversea sales. If length is critical please email us with the laces you want to buy first and we can give you a more precise indication of the characteristics of that lace.

Q What length of laces do I need?

The easiest and best way to decide what length laces you require is to measure the laces that are already in the boots/shoe/trainers.

If you not been happy with you existing laces because they are too short/long buy longer/shorter laces accordingly.

If the laces are for a gift or you can’t measure them a rough guide is

No of eyelets

Trainers

High tops Boots

Shoes

2 pairs

70cm 28”

80cm 32”

60cm 24”

3 Pairs

80cm 32”

100cm 39”

60cm 24”

4 Pairs

90cm 32”

110cm 43”

75cm 29.5”

5 Pairs

100cm 39”

130cm 51”

75cm 29.5”

6 Pairs

110cm 43”

140cm 55”

90cm 35”

7 pairs

120cm 47”

160cm 63”

90cm 35”

8 pairs

130cm 51”

180cm 71”

90cm 35”

9 pairs

140cm 55”

180cm 71”

100cm 39”

10 pairs

150cm 59”

210cm 83.5”

100cm 39”

 

There will be variations in these lengths depending on personal preferences of how you like you laces tied. Tight, loose, long lace ends for bows or now the current fashion of no bows just knotting the laces and tucking the ends in the trainers.

Detailed Seller Information

  • Business Name: TZ Laces Ltd
  • Business Type: Private Ltd Company
  • Trade Register Number: 8361572
  • VAT Number: GB992234307
  • Phone number: 01844261354
  • Business Address:
    • Pearces
    • Thame
    • Oxfordshire
    • OX9 3AU
    • GB

TZ Laces ltd - Details

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    About TZ Laces ltd

    TZ Laces ltd is committed to providing each customer with the highest standard of customer service.

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    TZ Laces ltd Delivery Rates


    Listed below are delivery details for TZ Laces ltd, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    Europe Zone 1
    Europe Zone 2
    Europe Zone 3
    North America
    Japan
    Australia and Far East Asia
    M@ UK - Rest of World (ROW)
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £100.00 £0.00
    £100.01 to Up £10.00
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £100.00 £0.00
    £100.01 to Up £10.00
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £100.00 £0.00
    £100.01 to Up £10.00
    Europe Zone 1 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £2.99 £11.50
    £3.00 to £4.99 £11.50
    £5.00 to £7.99 £11.50
    £8.00 to £11.99 £11.50
    £12.00 to £15.99 £13.20
    £16.00 to £19.99 £14.40
    £20.00 to £29.99 £24.00
    £30.00 to £39.99 £36.00
    £40.00 to £49.99 £48.00
    £50.00 to £99.99 £60.00
    £100.00 to Up £120.00
    Europe Zone 2 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £2.99 £11.50
    £3.00 to £4.99 £11.50
    £5.00 to £7.99 £11.50
    £8.00 to £11.99 £11.50
    £12.00 to £15.99 £13.20
    £16.00 to £19.99 £14.40
    £20.00 to £29.99 £24.00
    £30.00 to £39.99 £36.00
    £40.00 to £49.99 £48.00
    £50.00 to £99.99 £60.00
    £100.00 to Up £120.00
    Europe Zone 3 · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £2.99 £11.50
    £3.00 to £4.99 £11.50
    £5.00 to £7.99 £11.50
    £8.00 to £11.99 £11.50
    £12.00 to £15.99 £13.20
    £16.00 to £19.99 £14.40
    £20.00 to £29.99 £24.00
    £30.00 to £39.99 £36.00
    £40.00 to £49.99 £48.00
    £50.00 to £99.99 £60.00
    £100.00 to Up £120.00
    North America · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £2.99 £12.50
    £3.00 to £4.99 £12.50
    £5.00 to £7.99 £12.50
    £8.00 to £11.99 £12.50
    £12.00 to £15.99 £13.20
    £16.00 to £19.99 £14.40
    £20.00 to £29.99 £24.00
    £30.00 to £39.99 £36.00
    £40.00 to £49.99 £48.00
    £50.00 to £99.99 £60.00
    £100.00 to Up £120.00
    Japan · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £2.99 £12.50
    £3.00 to £4.99 £12.50
    £5.00 to £7.99 £12.50
    £8.00 to £11.99 £12.50
    £12.00 to £15.99 £13.20
    £16.00 to £19.99 £14.40
    £20.00 to £29.99 £24.00
    £30.00 to £39.99 £36.00
    £40.00 to £49.99 £48.00
    £50.00 to £99.99 £60.00
    £100.00 to Up £120.00
    Australia and Far East Asia · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £2.99 £12.50
    £3.00 to £4.99 £12.50
    £5.00 to £7.99 £12.50
    £8.00 to £11.99 £12.50
    £12.00 to £15.99 £13.20
    £16.00 to £19.99 £14.40
    £20.00 to £29.99 £24.00
    £30.00 to £39.99 £36.00
    £40.00 to £49.99 £48.00
    £50.00 to £99.99 £60.00
    £100.00 to Up £120.00
    M@ UK - Rest of World (ROW) · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £2.99 £12.50
    £3.00 to £4.99 £12.50
    £5.00 to £7.99 £12.50
    £8.00 to £11.99 £12.50
    £12.00 to £15.99 £13.20
    £16.00 to £19.99 £14.40
    £20.00 to £29.99 £24.00
    £30.00 to £39.99 £36.00
    £40.00 to £49.99 £48.00
    £50.00 to £99.99 £60.00
    £100.00 to Up £120.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    TZ Laces ltd Dispatch Policies

    At TZ Laces ltd we aim to post next working day and we achieve that for 98% of our orders. All orders are posted within 2 working days after receiving the order from Amazon. In the very few exceptions to this we will contact you to ask how we should proceed. You should receive email notification from Amazon that we have dispatched your item/items if you don't get these emails please contact Amazon Customer services. We use Royal mails standard large letter and small parcel post for low value items and Royal mail 48hr Tracked for the higher value items. Most of these will not need a signature. Both should be 3 to 5 working day services! However Royal mail says that if it’s not delivered in these time frames it will not be considered lost in post until 15 working days passed the posting date! If you have not made arrangements with your Royal mail post personnel, where to leave parcels if you are not in when they try to deliver. Royal Mail should leave a failed delivery card but they don’t always do that. So please first contact your local sorting office to see if they are holding parcels for you before contacting us. If it’s after contacting them and its still not with you by the 15th working day after you have received the despatch email please contact us via Amazon and we will endeavour to resolve the situation. When talking to Royal Mail please make a note of the sorting office i.e. town/area and the name of who you have spoken to as these will be needed if subsequent lost in post claims is made. All the best tzlaces
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    TZ Laces ltd Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide TZ Laces ltd with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to TZ Laces ltd's Privacy Policy.

    Privacy Practices

    TZ Laces ltd values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact TZ Laces ltd to get information about any additional policies that may apply:

    Contact this seller Phone: 01844261354

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.