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5.0 stars over the past 12 months
5.0 stars over the past 12 months (1,115 ratings)

Frequently Asked Questions

How is my order being shipped ?
Your order is being shipped via airmail.

How long does it take for my order to arrive?
International shipments take generally 10-14 business days (excl. Saturdays/Sundays) after the order left our warehouse

14 Business days have passed and my order has not arrived, what should I do?
Please contact our customer service. We will check that everything was done correctly from our side. We cannot influence however the postal services or customs agencies of any country to speed up processing.

Why did you cancel my order?
We try to have at least one piece of all our listings in stock in our warehouse, but sometimes demand is stronger than expected and we might run out of a title. Instead of backordering it we believe it is more fair to you to give you your money and have you decide if you want to order it from us again in the future or use a different seller.

I need my order on a specific date - can you guarantee delivery for a specific date?
Unfortunately we cannot guarantee delivery for specific dates, if you order a time sensitive material, we encourage to use a local retail store.

I received a broken jewel case.
Please contact our customer service: info@hotrecords.uk.com before leaving negative feedback.

Do I have to pay customs fees on my order?
You are the importer of a good if you order with a company outside the EU, please contact your local Customs authorities for further information. Orders with a value of 15 British Pounds (or approximately 18 Euros, depending on your countries regulations) or less are usually free of customs fees.

I need an invoice that shows the VAT I payed
If you log into your Amazon account "Where is my stuff" and look at the Payment Information section, you will see that you did not pay any VAT on your order. We cannot provide you more than you will get when using Amazon's Print Order Summary.

What is your return policy?
Please see the section: Returns & Refunds

What is your privacy notice?
Please see the section: Privacy notice

Do you have a website?
Yes we do, but we are not allowed to advertise for it on these pages.

Can I communicate with you in a different language than English?
Yes, although sometimes we are a little bit rusty but we muddle through.

Are my enquiries read and answered by a human?
Yes, our goal is to always be personal and handle all enquiries on a case by case basis.

How do you make your decisions?
We use common sense to make the best decision for you.

How can I contact you?
info@hotrecords.uk.com
Our team is working from 9am to 5pm Mondays to Fridays. If you receive an email outside this time frame, that means we are working overtime for you.

What are you favourite albums?
Mike - Dark Side of the Moon by Pink Floyd
June - Legend by Bob Marley
Dave - Hysteria by Def Leppard
Sarah - Purple Rain by Prince


Detailed Seller Information

  • Business Name: Beyond The Sea Ltd
  • Business Type: Limited Company
  • Trade Register Number: 3860661
  • VAT Number: GB587833092
  • Phone number: 01403740260
  • Business Address:
    • Beyond The Sea Ltd
    • Redlands, Coolham Road, Coolham
    • Pulborough
    • West Sussex
    • RH202LH
    • GB

Hottest Sounds Around - Details

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    About Hottest Sounds Around

    Hottest Sounds Around has now been around for over 30 years with both UK and World No. 1 hits, many industry awards and numerous accolades to our name. Covering both sides of the world from our headquaters in the UK and in Australia, we make, sell and distribute music from everyone, from anywhere.

    Our real speciality is Soundtracks and Scores however, scouring the shelves for all the best abums and hard to find items, we are commited to giving the best value for money whilst making sure that customer service is the best it can be.

    Here at Hottest Sounds Around we operate principaly on a common sense basis bringing it to both our customers and our trade partners. We feel it makes things a lot easier on everyone and everyone is happier as a result.

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    Hottest Sounds Around Delivery Rates


    Listed below are delivery details for Hottest Sounds Around, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    UK/GB excluding BF address StreetETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.49
     per Shipment£3.99
    UK - Mainland Street PO BoxETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.49
     per Shipment£3.99
    UK, BF AddressesETA3 - 5 days
     per Weight (kgs)£0.51
     per Shipment£4.08


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Hottest Sounds Around Dispatch Policies

    Unless noted otherwise in the ordering pipeline Hottest Sounds Around dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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    Hottest Sounds Around Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Hottest Sounds Around with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Hottest Sounds Around's Privacy Policy.

    Privacy Practices

    Hottest Sounds Around values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Hottest Sounds Around to get information about any additional policies that may apply:

    Contact this seller Phone: 01403740260

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.