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4.7 stars over the past 12 months
4.7 stars over the past 12 months (13,669 ratings)

Detailed Seller Information

  • Business Name: The Entertainer (Amersham) Ltd.
  • Business Type: Private Limited Company (Ltd.)
  • VAT Number: GB442548057
  • Phone number: 08448005100
  • Business Address:
    • Boughton Business Park
    • Bell Lane, Little Chalfont
    • Amersham
    • Bucks
    • HP6 6GL
    • GB

The Entertainer - Details

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    About The Entertainer

    The Entertainer is one of the UK's largest independent toy retailers, with over 25 years experience in the industry. We offer great value toys and games, for boys and girls of all ages through TheToyShop.com, The Entertainer Online Store and The Entertainer stores nationwide.

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    The Entertainer Delivery Rates


    Listed below are delivery details for The Entertainer, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £3.00 £1.49
    £3.01 to £39.99 £2.99
    £40.00 to Up £0.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    The Entertainer Dispatch Policies

    Unless noted otherwise in the ordering pipeline The Entertainer dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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    The Entertainer Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide The Entertainer with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to The Entertainer's Privacy Policy.

    Privacy Practices

    The Entertainer values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Unwanted or Unsuitable Items
    If you are unhappy with a product you have purchased from us, you may return the product within 28 days of delivery for a refund. All products must be returned in their original packaging and in a re-saleable condition (with any seals or wrapping unbroken). You are responsible for the cost of returning unwanted items to us.

    Damaged Items
    Please do not accept or sign for an order which is visibly damaged. If you receive an item which has been damaged in transit, please contact us as soon as possible. We will do our best to provide a replacement as soon as possible. This does not affect your statutory rights.

    Faulty Items
    In the unlikely event that you receive an item which proves to be faulty we are happy to help. However, we do ask that you notify us of any problem within a reasonable period of time.

    Items Received In Error
    If you receive an item that you did not order, please notify us as soon as possible.

    How to Return a Product
    Please send an email to: service@theentertainer.com or call our Customer Service Department on 0844 800 5100 for advice. Please provide your order number, and a brief explanation of the problem. We offer two options for returning an item:

    1. Return your goods to a local branch of The Entertainer.

    Please take your receipt/delivery note with you.

    2. Post your goods back to our Customer Services Department.

    Our returns address is:
    The Entertainer
    Customer Service Department
    Boughton Business Park
    Bell Lane
    Little Chalfont
    Amersham
    Bucks HP6 6GL

    Please pack the items so that they will not be damaged in transit. Include a copy of your receipt/delivery note and a brief note of the reason for return.

    Contact this seller Phone: 08448005100

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.