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4.8 stars over the past 12 months
4.8 stars over the past 12 months (2,922 ratings)

Detailed Seller Information

  • VAT Number: GB927366401

Sweatband - Details

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    About Sweatband

    About Sweatband

    Sweatband.com is the ultimate active sports equipment super store! Our range covers multiple sports and includes tennis equipment, badminton equipment, squash equipment and fitness equipment. All major brands are represented including Head, Wilson, Nordic Track, Suunto, Life Fitness and Slazenger to name a few. Unlike many fly by night Internet retailers, Sweatband.com has a trading history spanning over half a decade and has served literally tens of thousands of clients across the UK. Our clients vary from private individuals to clubs, coaches, sports professionals and celebrities.

    "..the best British sporting-gear outlet on the web" (Daily Telegraph)
    " one of the best British sports shops on the internet" (Sunday Times)

    Welcome to sweatband.com, the UK's leading online retailer of active sports equipment.

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    Sweatband Delivery Rates


    Listed below are delivery details for Sweatband, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £15.00 £1.50
    £15.01 to Up £0.00
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £4.99
    £10.01 to £20.00 £5.99
    £20.01 to £100.00 £6.99
    £100.01 to £299.00 £8.99
    £299.01 to £499.00 £9.99
    £499.01 to £799.00 £12.99
    £799.01 to Up £19.99
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £15.00 £1.50
    £15.01 to Up £0.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Sweatband Dispatch Policies

    We aim to deliver all orders as quickly as possible with the vast majority of small items being delivered within 2-3 working days. On rare occasions stock may delayed and when this happens a member of the support team will be in touch to advise of the delays or recommend a suitable alternative. We aim to deliver all orders within no more than 30 days of your order. If any of the items that you ordered are out of stock, we will contact you on either your provided e-mail address or the phone number in order to advise you of this and to offer suitable advice and alternatives.

    We use a range of delivery methods to send you your goods in the quickest possible way. For items weighing in excess of 65kg, we may use a dedicated 2 man delivery service to ensure that your order arrives in perfect condition. On these occasions a member of the team will contact you before processing your order to arrange a mutually convenient delivery date. Some items over 50kg are available for delivery to the UK Mainland only.
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    Sweatband Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Sweatband with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Sweatband's Privacy Policy.

    Sweatband's Privacy Policy

    Data Protection and Privacy:
    Any details which you provide to us from which we can identify you are held and processed lawfully and in accordance with the Data Protection Act 1998.

    Any questions regarding our privacy policy should be addressed to the attention of: Data Protection & Privacy Policy, Sweatband.com Ltd, 42 Clipstone street, London, W1W 5DE, or by e-mail at privacy@sweatband.com.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    At Sweatband.com we understand that there are occasions when you may wish to return an item to us for several reasons. If you wish to arrange a return to us please follow the steps below.
    (Please note that we are unable to accept any responsibility for returns received without a Return Authorisation Number being issued first by our client services team).

    14 Day Money Back Guarantee

    1. As it's sometimes difficult to choose the right products over the Internet. For this reason, we offer a 'no quibble' back guarantee on all products. You may change your mind for any reason at all and as long as you return the products in new condition in the original packaging at your expense.
    Please note the following exceptions to our 14 day money back guarantee

    - For hygiene reasons Swimwear, Bra’s, underwear, chest straps, gum shields and some other items cannot be returned to us unless they are faulty and have been issued a valid returns authorisation number.

    - Installed and assembled machines are not covered by our 14 day money back guarantee.

    2. The duration of the money-back guarantee period provided by us is 14 days starting from the first day of receipt of goods ordered or any greater time stipulated against a product description.

    3. Contact our client services team via email support@sweatband.com or on 0845 643 6409* during working hours (9.30am – 6pm on Mon - Fri) to inform us of your wish to return a product under our money back guarantee scheme.

    4. You will receive a return authorisation number and a returns form.

    5. We aim to issue refunds within a few days, but your refund will be issued within 14 days of being notified of a cancellation under the Money Back Guarantee.

    6. Please note that you are under a statutory duty of care to look after the unwanted goods in your possession and any products that are to be returned under our money back guarantee policy must be kept in an 'as new' condition.

    7.  If you are returning a product under the 14 day money back policy you are responsible for the cost of returning the goods. Please note that large bulky items may cost in excess of £200 to return depending on the carrier you choose

    Items Delivered Incorrectly Or With Faults

    Any goods delivered that are faulty or were delivered as substitutes without your explicit consent may be returned for a replacement or refund within 14 calendar days of the receipt of the goods from us.

    You should call our client services team via email support@sweatband.com or on 0845 643 6409* during working hours (9.30am – 6pm on Mon - Fri) to inform us of your wish to return a product and the reasons for the return.

    You will be issued with a Return Authorisation Number and our service agent will discuss the return of the product by you or through collection arranged by us.

    You will be issued with a refund or replacement or an alternative, at your choice, following inspection of the issue upon the return of the product.

    Warranty Issues

    Whilst unfortunate and rare, products do occasionally develop faults after a period of use. Unless otherwise stated, all of the products sold by us carry a manufacturer's guarantee of at least one year (or 6 months for table games). Items over 14 days old that have a warranty requirement are subject to the manufacturer warranty terms. Each manufacturer's policy and process in respect of product guarantees varies and as such we request that you contact our client services team via email support@sweatband.com or during working hours (9.30am – 6pm on Mon - Fri) for information on the specific manufacturer’s process for managing warranty issues.

    * Please note calls to this number from a UK landline are at standard local rate  Calls from mobile may vary

    Contact this seller Phone: 08456436409

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.