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4.9 stars over the past 12 months
4.9 stars over the past 12 months (195 ratings)

Detailed Seller Information

  • VAT Number: GB976036301

Loveyoursweets - Details

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    About Loveyoursweets

    Loveyoursweets is committed to providing each customer with the highest standard of customer service.

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    Loveyoursweets Delivery Rates


    Listed below are delivery details for Loveyoursweets, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    UK/GB excluding BF address StreetETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£2.40
     per Shipment£2.40
    UK - Mainland Street PO BoxETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£2.40
     per Shipment£2.40
    UK, BF AddressesETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£2.40
     per Shipment£4.00


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Loveyoursweets Dispatch Policies

    Orders are dispatched either by Royal Mail or courier. Once a parcel has been dispatched you will be notified by email. Where courier delivery has been used you will be notified of the courier name and parcel consignment number for tracking purposes.

    We will make every effort to ensure that your parcel is delivered within the time stated on Amazon, with the majority of orders dispatched before the estimated dispatch date specified on Amazon, but we will not be liable for any loss due to late delivery.

    Standard Delivery

    With the exception of some of the more remote parts of the Scottish Highlands and Non Mainland UK, standard delivery is via a courier service, with delivery next working day after dispatch. Please note couriers do not delivery on Satudays, Sundays or Bank Holidays. 

    Our couriers require a signature and operate between 8am and 5pm on weekdays only, so please specify an address where someone is available to sign for delivery. If no one is available a card will be left with a number to call to rearrange delivery. It is important to do this within 24 hours to prevent the parcel being returned to ourselves as undeliverable. If you would like your item to be left with a neighbour or in a safe place eg Porch please email us to advise and these instructions will be given to the couriers.

    If couriered parcels are not received within the estimated delivery time which we quote please contact us as soon as possible at support@loveyoursweets.co.uk and we will try to ensure that you receive your order as quickly as possible - this is very important as in some reqgions the couriers will only hold products for 3-4 days after a failed attempt at delivery, then the parcel will be returned to LoveYourSweets. Once a parcel has been returned there will be an additional cost to re-send the parcel.

    In the more remote parts of the Scottish Highlands and Non-mainland UK a cost effective courier delivery is not available. In these areas the postal service used is Royal Mail Second Class post.

    Missing or lost in the post Royal Mail parcels:

    If you have reason to suspect that your parcel has become lost in the post you must contact us at support@loveyoursweets.co.uk within 15 days of dispatch. We will then complete a Royal Mail missing parcel claim form on your behalf. Once we have been refunded by Royal Mail we will resend your order. We are unable to offer refunds or resend any orders until we have received payment from Royal Mail.

    Expediated Delivery

    As per our standard shipping service, courier delivery is used for UK Mainland and Central Scotland. However, expediated orders will be prioritised in terms of processing times.

    For Scottish Highlands and offshore UK addresses Royal Mail First Class post is used.

    BFPO

    Please note that the maximum weight for BFPO parcels in active service areas is 2kg. Where dispatch is to a free BFPO number shipping will be refunded once your item has been dispatched.

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    Loveyoursweets Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Loveyoursweets with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Loveyoursweets's Privacy Policy.

    Privacy Practices

    Loveyoursweets values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Loveyoursweets to get information about any additional policies that may apply:

    Contact this seller Phone: 01283521377

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.