Recent Feedback:

4.9 stars over the past 12 months
4.9 stars over the past 12 months (805 ratings)

Frequently Asked Questions

Q: How do I give you the text for free engraving?

A: Go to the 'Gift Message' option and enter your text there.

Q: What font do you use?

A: For ladies we use Berntang and for men HEAVYENG.

Q: Can I choose my own font?

A: If you have a particular font we will try and use it wherever possible.

Q: Can I return an item if I don't like it when it arrives?

A: Any item that you don't like may be returned for a refund within 7 days of delivery. In such cases you are responsible for return postage costs and the original shipping costs. This applies only to non-engraved items. Engraved items cannot be returned, unless they are faulty.

Q: What happens if I don't receive my order?

A: Any order that hasn't arrived within 14 days of shipping (UK Only) should be reported to Etailers for further instructions. An order that hasn't arrived must be reported to Etailers no later than 1 calendar month after shipping for a replacement or refund to be applied.

 

Detailed Seller Information

  • Business Name: Etailers Ltd.
  • Trade Register Number: 5464174
  • VAT Number: GB865109614
  • Phone number: 08456801198
  • Customer Services Address:
    • 43 Woodhall Ave
    • Whitefield
    • M45 7QE
    • M45 7QE
    • GB
  • Business Address:
    • 43 Woodhall Ave
    • Whitefield
    • Manchester
    • Lancashire
    • M45 7QE
    • GB

Etailers Ltd. - Details

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    About Etailers Ltd.

    Etailers Ltd. is committed to providing each customer with the highest standard of customer service.

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    Etailers Ltd. Delivery Rates


    Listed below are delivery details for Etailers Ltd., including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    Europe Zone 1
    Europe Zone 2
    Europe Zone 3
    M@ UK - Rest of World (ROW)
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £6.99
    £5.00 to £9.99 £7.99
    £10.00 to £14.99 £8.99
    £15.00 to £29.99 £9.99
    £30.00 to £49.99 £10.99
    £50.00 to Up £11.99
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £2.99
    £5.00 to £14.99 £3.99
    £15.00 to £19.99 £5.99
    £20.00 to £24.99 £6.99
    £25.00 to £34.99 £8.99
    £35.00 to Up £9.99
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £2.99
    £5.00 to £14.99 £3.99
    £15.00 to £24.99 £4.99
    £25.00 to £34.99 £5.99
    £35.00 to £49.99 £8.99
    £50.00 to Up £9.99
    Europe Zone 1 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £4.99
    £5.00 to £14.99 £6.99
    £15.00 to £19.99 £8.99
    £20.00 to £24.99 £10.99
    £25.00 to £39.99 £14.99
    £40.00 to Up £16.99
    Europe Zone 2 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £4.99
    £5.00 to £14.99 £6.99
    £15.00 to £24.99 £8.99
    £25.00 to £34.99 £10.99
    £35.00 to £49.99 £14.99
    £50.00 to Up £16.99
    Europe Zone 3 · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £4.99
    £5.00 to £14.99 £6.99
    £15.00 to £24.99 £8.99
    £25.00 to £34.99 £10.99
    £35.00 to £49.99 £14.99
    £50.00 to Up £16.99
    M@ UK - Rest of World (ROW) · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £4.99 £6.99
    £5.00 to £14.99 £9.99
    £15.00 to £24.99 £11.99
    £25.00 to £34.99 £15.99
    £35.00 to £49.99 £17.99
    £50.00 to Up £19.99

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Etailers Ltd. Dispatch Policies

    We will dispatch your order usually in 1 working day after we have received your personalisation details.

    Depending on the weight and number of items ordered we will normally use Royal Mail postage or ParcelForce.

    We offer an expedited service where we dispatch within 1 working day using  Next Day Post. Orders for Next Day Delivery must be received by 12 Noon. Please note that Next Day Delivery excludes Weekends and Bank Holidays.

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    Etailers Ltd. Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Etailers Ltd. with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Etailers Ltd.'s Privacy Policy.

    Privacy Practices

    Etailers Ltd. values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Etailers Ltd. to get information about any additional policies that may apply:

    Contact this seller Phone: 08456801198

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    We use the Gift Message area for customers to state what engraving they would like on their chosen product.

    Customers should state exactly what and how they want their text to look.

    If capital letters are stated they will appear on the item.

    Although we state how many characters can be used on each product, this is not a hard and fast rule. We will always try to accommodate your requirements but must point out that the more characters used; the smaller the font.

    In gerneral we use a 'feminine' font for ladies and a more 'masculine' font for men. If you have a particular font that you would like us to use, we will try to use it where possible.

    Gift Wrapping

    Some merchants offer gift wrapping for an additional fee. If Etailers Ltd. offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.