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Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (3,109 ratings)

Frequently Asked Questions

Q: When will my order be delivered?
A: We will send an e-mail when the goods are dispatched. This will include the delivery date, the name of the courier and how to track your parcel.
Q: What happens if I reject the goods?
A: Please refer to our Returns and Refunds section.
Q: Do you ship outside the UK?
A: Regrettably, we are unable to ship outside the UK, Guernsey, Jersey or BFPO addresses.

Detailed Seller Information

  • VAT Number: GB105052719

Tribal UK - Details

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    About Tribal UK

    Tribal UK is part of one of the largest electrical retailers in the UK. We provide a comprehensive range of products from all of the major manufacturers - and at the best possible price as we do not have the costs of running high street shops. Our friendly team of have years of experience in this area and with dealing with online customers. They receive regular product training and are well equipped to answer any questions you may have.

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    Tribal UK Delivery Rates



    Listed below are delivery details for Tribal UK, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £20.99 £5.00
    £21.00 to Up £0.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Tribal UK Dispatch Policies

    How long will my delivery take?
    We aim to deliver items shown as "In Stock" within 2-5 working days. Unfortunately we are unable to deliver goods in the Channel Islands. You will be contacted within 2 working days of placing your order if we are unable to dispatch the goods within the normal time-scales. We suggest you keep the original packing in case you have any reason to return your purchase.

    How much is the delivery charge?
    Delivery charges are displayed on the product page before you add the product to the basket. Most products have free delivery however some items are subject to a delivery charge.

    Where will you deliver?
    Deliveries are only available to UK Mainland addresses.

    Who delivers my order?
    Your order will be delivered on our behalf by DPD, City Link, or Arrow. In most cases our couriers will then send a text message on the morning of delivery with a time slot. Please be advised that although these dates' times are usually accurate they are not however guaranteed and we do not accept claims for any losses occurring consequential or otherwise.
    Please Note: All deliveries must be signed for. You may be charged for the subsequent re-booking of failed deliveries of large appliances if, for example, you are not home when the delivery arrives.

    It is your responsibility to check your goods upon delivery for shortages or damage and to make a note of such on the carriers consignment note when you sign for the goods. You will also need to notify us within 24 hours of delivery. This can be done by calling our sales department on 0844 871 2131 or by emailing through your Amazon account

    Other
    All prices include VAT. No contract is created until we have accepted your order. In the event a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers we will not process your order and will instead alert you immediately to the actual price of the goods. You will then have the option to proceed at this updated price. We will only process any such order with your explicit authority. Prices quoted are subject to stock availability.†

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    Tribal UK Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Tribal UK with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Tribal UK's Privacy Policy.

    Tribal UK's Privacy Policy

    Information Collection and Use
    TribalUK is the sole owner of the information collected. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

    Order
    We request information from the user on our order form. Here a user must provide contact information (like name and delivery address). This information is used for invoicing purposes and to fulfil customerís orders.

    Sharing
    We do not share aggregated demographic information with our partners and advertisers.

    Notification of Changes
    If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Returns information

    You have the right to cancel your order within seven working days following the day after delivery and return the goods supplied to us for a full refund.
    Should you wish to cancel your order, any goods supplied must be returned at your own expense within 7 days of your notice to cancel to:
    TribalUK, Inspections Department, 3 Fison Way, Thetford, Norfolk, IP24 1HT.
    Providing the goods are returned with all accessories, including any free gifts, you will receive a full refund within 30 days of giving us your notice to cancel. We are unable to accept back unwanted gifts or non-faulty items for a credit after 7 days after the delivery date.
    We are able to arrange an insured collection if requested. *Please note - costs vary according to the size and weight of the item*. An indication of costs are listed below, however please contact us for exact charges;
    DVD / Hi-Fi / Home Cinema equipment £15
    Televisions - 32" and under £25 - 37" and over £50
    Laptops and tablets £25
    Small audio, Photography and Headphones / other accessories £10
    Cables / interconnects and stands / wall brackets £10 - £25
    Small kitchen appliances and vacuum cleaners £10 - £20
    Large kitchen appliances (Laundry / Refrigeration / Cookers) - £60

    We are unable to accept back unsealed blank video tapes, blank DVD discs and blank mini discs for a refund., unless they are faulty or were supplied as part of the main product purchase.
    The following tariff applies to products returned missing the original factory packed accessories. The prices are for guidance only, the actual price may vary.
    Remote Control - £40 to £80
    Instruction book - £5 to £15
    Lead - £5 to £30
    SD card, Memory Stick etc - £5 to £100
    Mains adaptor / Charger - £30 to £50
    Rechargeable battery - £30 to £50
    Television stand - £45 to £250

    Contact this seller Phone: 08448712131

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.