4.9 stars over the past 12 months (7,567 ratings)
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Frequently Asked Questions
Who can buy from Lightbulb?
Anyone. There is no minimum order (Note - some 6ft fluorescent tubes are supplied in a minimum quantity of 6 or 12). We accept all major credit cards and all orders (subject to stock availability) are normally dispatched within 48 hours. Special pricing is available for group accounts. You will find our sales people very product knowledgeable.
Who makes your lamps?
We supply only top quality Branded Lamps and light bulbs from Major manufacturers including GE, Philips, Osram and Sylvania.
How quickly can I get the lamps I need?
All orders (subject to stock availability) are normally dispatched within 48 hours.
How can I order the lamp, if I don't know what it is?
We make hard-to-find lamps and light bulbs easy to find. Our sales people have hundreds of pages of cross-reference information to find your lamp by your equipment make and model, or simply by physical description.
What type of guarantee do I have?
All products supplied by The LightBulb Company carry a specified manufactures warranty. If you experience any problems with your purchase contact our customer care team for advice and or a return reference number. (Please do not send lamps to us without a return reference as we cannot accept any unauthorised returns).
How much do you charge for delivery?
We have NO minimum order value and we only charge £2.85 for delivery within the U.K mainland.
When will my item be dispatched?
We aim to dispatch all items within 48 hours of receiving cleared payment from Monday to Friday. You will receive an email notification to confirm your order has been dispatched.
Do all of your prices include VAT?
Yes, all prices are inclusive of VAT. If you require a VAT receipt, then please contact us via your account within Amazon. This will then emailed to you for you to print if required.
How much do you charge for delivery?
Delivery is free within the UK.
Can you deliver on a Saturday or a specified day?
Sorry, we are not able to offer weekend or specified day deliveries.
Can you leave my order somewhere if I am not there?
You can instruct your order to be left in a safe place such as porch, shed etc.
This should be entered into the 'Special Instructions' box during the check out process.
If you do leave this instruction you will be accepting full responsibility for missing, stolen or weather damaged items and will therefore be unable to claim for undelivered goods.
Please consider adding an alternative delivery address to your account, such as your work place, to ensure you receive your order safely.
Can you send my item to another address?
We can only dispatch items to the address you select as your shipping address upon checkout. If you would like your item sent to an alternative address you will need to add the additional address to your Amazon account and then select during the checkout process. As the process is automated we are not able to manually change the address for you.
Do you ship internationally?
We do not currently ship internationally.
I have ordered the wrong item, can I swap it please?
Unfortunately we are unable to swap items. However we will cancel the order upon your request, refund you and help you find the right product to re order.
I bought a multi pack, can I return part of them?
If you have taken advantage of a pack price for the light bulbs you require, you will not be able to send any part of the pack back for a refund.
Detailed Seller Information
- Business Name: The Lightbulb Company Uk Ltd
- Business Type: Lighting
- Trade Register Number: 2855611
- VAT Number: GB630568248
- Phone number: 01869362222
- Business Address:
- 41 Murdock Road
- OX26 4PP
The Lightbulb Company - Details
- Store front:www.amazon.co.uk/shops/A3ADYWN3LZJQX9
For questions regarding products, order delivery, or returns, please contact The Lightbulb Company Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About The Lightbulb Company
The Lightbulb Company has established an unparalleled reputation for Service, Technical Support and Nationwide Distribution for Light Bulbs, Lamps and Tubes.
ALL ACHIEVED AT THE MOST COMPETITIVE PRICES IN THE INDUSTRY.
Since its inception, The Lightbulb Company has evolved from a pioneering infant company to become one of the Major Lamp and Light Bulb Suppliers in the UK, looking after many High Profile Blue Chip Companies as well as Sole Traders and the General Public.
Though the main ingredient in our success is the quality of our products.... GE Lighting, Osram, Philips and Sylvania, we have maintained our focus through the Technical expertise of our Sales Team which has developed a level of Experience and Skills unrivalled within the industry.
We only supply First Name Top Branded Products, ensuring you, the customer are guaranteed quality everytime you order.
All orders (subject to stock availability) are normally dispatched within 48 hours to anywhere in the UK
Our extensively Trained Staff are available to assist with any technical help or guidance you may require, and, with a number of our team having over 20 years experience in the industry, you can be assured that we can solve any technical query that you might have.
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The Lightbulb Company Delivery Rates
Listed below are delivery details for The Lightbulb Company, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)Standard UK/GB excluding BF address Street ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £0.00 UK - Mainland Street PO Box ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £0.00
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
All orders (subject to stock availability) are normally dispatched within 48 hours. Orders received before 4.00 pm are normally dispatched the same day. Orders received on Bank Holidays, Saturdays or Sundays will be dispatched on the next business day. If we are unable to dispatch within this period we will contact you to arrange a mutually agreed alternative date. If we cannot agree another date, we will issue a full refund of the purchase price.
Please note that most orders will require a signature on delivery. Please ensure that you provide a delivery address where someone will be available between 9.00 and 17.30 Monday to Friday to accept delivery. If our couriers are unable to deliver an order due to the address being unmanned, a card will be left asking you to contact them directly to arrange re-delivery. If no contact is made within 2 days the order will be returned to us and a re-delivery charge may be levied to cover our re-delivery costs.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
We will restrict the use of your personal data to process internet orders, keep you informed of your order status and keep you informed of any special offers that you may be interested in from time to time.
We can assure you that we will never sell your details to any other company or third party, without your explicit consent.
If you have any questions/comments about privacy, you should email us at : email@example.com.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact The Lightbulb Company to get information about any additional policies that may apply:
Contact this seller Phone: 01869362222
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.