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4.7 stars over the past 12 months
4.7 stars over the past 12 months (131 ratings)

Frequently Asked Questions

Who manufactures your fire extinguishers?

The majority of our extinguishers are FireChief branded and come with a 5 year guarantee.
These are manufactured in the UK to the highest standards.

All our extinguishers are BS EN3 approved, BAFE approved, CE Marked and BSi Kitemarked.

† How can you sell so cheaply?


A2Z Fire Limited is one of the UK's leading online suppliers of fire safety equipment to the trade and public. As such, we have a huge buying ability which allows us to pass on massive discounts to our customers. We do not employ engineers, sales people or have expensive retail locations that simply increase our business costs. This allows us to offer our products at very competitive prices, bringing fire safety equipment to people at affordable costs.

Are the Extinguishers ready to use?

All of our extinguishers are brand new and come direct from the manufactures. As such they are pre-filled and tested and ready for immediate use. Some basic assembly may be necessary such as screwing on the hose, but thats about it.

Do you service extinguishers?

No. We are purely an online supplier of fire safety equipment. If you require servicing we are happy to recommend a company who we deal with regularly. Please email us for their contact details.

Do extinguishers need servicing?

Fire extinguishers need servicing every 12 months by a qualified engineer. Extinguisher warranties may not apply if a business does not conform to its legal servicing requirements.

When do extinguishers need a discharge test?

All fire extinguishers need a discharge test every 5 years in accordance with British Standards. CO2 extinguishers require a different test. Our prices are so competitive that it is often cheaper to simply buy a new extinguisher from us rather than carry out the discharge test.

Can any service company service your extinguishers?

The simple answer is yes. If they tell you otherwise we suggest finding a new service company who are not trying to just sell you over priced fire safety equipment. All reputable service engineers are trained to service all types of extinguishers regardless of manufacturer.

Do I need safety signs?

The vast majority of our customers also order the relevant fire safety signs for the extinguishers they use. These are available in a range of sizes and formats. When you order an extinguisher or blanket from us we will recommend the correct sign for you.

What about positioning extinguishers?

Firstly, an extinguisher should never be used as a door stop! All our extinguishers come supplied with wall mounting brackets as standard, apart from wheeled extinguishers and automated systems which have a separate fitting supplied. If you do not want them mounted on a wall we sell the largest range of cabinets and stands in the UK for convenient placement.

What if I have a problem with my order?

Customer satisfaction is very important to us. Please check you delivery immediately to make sure there are no problems. If there is, please email or call us immediately. We pride ourselves on offering the highest levels of customer care and value your business.†

How will I be refunded if I return my item within 30 days?

Where you are withdrawing from your purchase between seven and 30 days after delivery (or between seven and 14 days in the case of large electrical items), and there's been no error on our part, we'll refund only the cost of the item. We won't refund the cost of gift-wrapping, delivery or other services provided to you in connection with your purchase. If you use a personalised pre-paid return label, we'll deduct the return postage from your overall refund.

How will I be refunded if I return my item within the 7-day "cooling off" period?

By law, customers located in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. For more information, see Your Statutory Rights.

Where you're withdrawing from your purchase within the seven working day cooling-off period, and there's been no error on our part, we'll refund the cost of the item and the cost of sending the item to you as follows:

  • where you're returning an item that was part of a larger order, we'll refund the per-item charge for delivery that you incurred
  • where you're returning an entire order, we'll refund applicable per-item delivery charges and the per-delivery charge that you incurred
  • we'll refund only standard (Airmail) postage charges for items delivered outside the UK
  • where we collect an item from you, we reserve the right to recover the costs of collection from you
  • if you use a personalised pre-paid return label, we'll deduct the return postage from your overall refund.
We won't refund the cost of gift-wrapping, your costs in returning the item to us and other services provided to you in connection with your purchase unless you return the item to us because of an error on our part, because it is defective, or because it was eligible for Free Returns.

Detailed Seller Information

  • Business Name: A2Z Fire Ltd
  • Business Type: Retail
  • Trade Register Number: 06688542
  • VAT Number: GB940786009
  • Phone number: 0845 459 9918
  • Business Address:
    • A2Z Fire Ltd
    • South Woodford
    • London
    • E18 1LE
    • GB

A2Z Fire Extinguisher - Details

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    About A2Z Fire Extinguisher

    A2Z Fire is the UK's leading online supplier of fire safety equipment to both business and home customers alike. Thanks to the volume we purchase at we have outstanding buying power and so can pass these discounts onto you, our valued customers.

    You will find our prices for fire safety equipment and our commitment to customer service to be the best in the industry. We supply fire safety equipment such as fire extinguishers and fire blankets to companies in all markets as well as the Public Sector and to local government.

    When it comes to safety in the home or office we have a range of fire extinguishers and equipment that is of the highest quality. All of our fire safety equipment conforms to British and European safety standards and our extinguishers are BS EN3 approved, BAFE approved, CE Marked and BSi Kitemarked. We stock the biggest range of fire equipment in the UK, covering everything from fire extinguishers to alarm panels and smoke detector poles.

    As the name suggests, we sell everything from A to Z that is related to the fire safety industry. We have a wealth of industry experience and are happy to supply everything from single extinguishers to advice on fitting out an entire building.

    If you want peace of mind as well as the ability to buy at the most competitive rates, then look no further than A2Z Fire Limited.

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    A2Z Fire Extinguisher Delivery Rates



    Listed below are delivery details for A2Z Fire Extinguisher, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Expedited
    UK/GB excluding BF address StreetETA1 - 2 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£12.00


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    A2Z Fire Extinguisher Dispatch Policies

    A2Z Fire Safety Delivery Promise

    We only deliver to the UK Mainland

    All deliveries are next working day if ordered before 1pm.

    Unlike some companies we only charge a one off flat fee inc VAT for all of our deliveries regardless of how many items you order. You, our valued customers can shop safely knowing that you will not be hit with a huge 'per item' delivery rate when you order from A2Z Fire Ltd.

    The majority of our goods are shipped by next working day delivery if order received by 1pm. For orders received on the weekend, they will be dispatched on the next working day (Monday).

    Can I collect my order?

    As we are an online retailer we have no facility for people to collect orders. Our head office is located at a separate location to our warehouse.

    Delivery Times

    Most items are shipped for next day delivery to the UK Mainland if received by 1pm. Delivery times are anywhere between 8am and 6pm. If your purchase does not arrive by 6pm please contact us so as we can contact the delivery firm to track your purchase. We will do everything in our power to sort out any delivery issues in a quick and efficient manner.

    Some items such as safes, safety clothing and alarm panels may take longer to deliver depending upon stock levels.

    Faulty or Damaged Goods

    In the unlikely event of your goods being delivered faulty or damaged, you must contact us within 10 days of the date of delivery in order for us to arrange a replacement. Warranties issued by the manufacturer and ourselves concerning faulty or damaged goods do not in any way exclude the statutory rights of the customer under the Sale of Goods Act. We will in turn be responsible for the shipping costs to you if the goods are faulty during this period. As per our terms and conditions all returned goods that are unwanted must be arranged directly with us and returned boxed as new and unused. You will be liable for return shipping costs directly. You must contact A2Z Fire within 14 days of the delivery date to arrange a return of unwated items purchased.

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    A2Z Fire Extinguisher Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide A2Z Fire Extinguisher with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to A2Z Fire Extinguisher's Privacy Policy.

    A2Z Fire Extinguisher's Privacy Policy

    †A2Z Fire Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

    Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

    a) Take and fulfil customer orders
    b) Administer and enhance the site and service
    c) Only disclose information to third-parties for goods delivery purposes

    All credit card and personal information is encrypted on a secure SSL (Secure Socket Layer) server. This protects your data during transit over the internet and prevents your credit card details from being intercepted and misused by hackers or cyber thieves.

    A2Z Fire Limited do not trade or sell any customer details. We take your privacy seriously and will not pass your details onto a third party without your permission, other than where we have to in order to get your purchase delivered to you (i.e. our courier company for delivery and HSBC/Paypal for online transactions). We will not pass information to companies outside of the European Union. From time to time personal data collected from the customer may be used to send information about discounts, free stuff and special offers on fire safety products.

    Customers contact phone number may be passed on to our courier company in order to aid deliveries. From time to time we may contact you in order to fulfil your order successfully and for the means of providing after-care customer service.

    We may from time to time carry out security checks at random (this may involve passing your details to a credit reference agency, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions). From time to time we employ google adwords campaigns with conversion tracking to monitor click to purchase ratios. Googles privacy policy is as follows 'Google uses cookies to help businesses that buy ads from Google determine how many people who click on their ads end up purchasing their products. The conversion tracking cookie is set on your browser only when you click on an ad delivered by Google where the advertiser has opted-in to conversion tracking. These cookies expire within 30 days and do not contain information that can identify you personally. If this cookie has not yet expired when you visit certain pages of the advertiserís website, Google and the advertiser will be able to tell that you clicked the ad and proceeded to that page. Each advertiser gets a different cookie, so no cookie can be tracked across advertiser websites. If you want to disable conversion tracking cookies, you can set your browser to block cookies from the googleadservices.com domain.'

    Customers can request us to update or remove their personal information by emailing privacy {at} a2zfire {dot} co {dot} uk or by writing to us at our customer services address below. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations. You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us, enclosing a cheque for £10 payable to A2Z Fire Limited.

    By providing your details to A2Z Fire Limited on our web site, you consent to A2Z Fire Limited maintaining, recording, holding and using the information you give to A2Z Fire Limited at the time of ordering to process your orders, to improve our service to you and inform you of promotions. All data is collected lawfully and maintained in accordance with the Data Protection Act 1998.
    If you opt-out from hearing from A2Z Fire Limited you will only be contacted by us regarding service issues including, but not exclusively, order confirmation and delivery confirmation, significant changes to terms and conditions and informational, non-marketing emails.

    A2Z Fire Ltd is registered with the ICO (Information Commissioner's Office) in accordance with the Data Protection Act 1998. Registration number: PZ1651260

    If you have any questions regarding our privacy policy, please email us at privacy {at} a2zfire {dot} co {dot} uk. † †A2Z Fire Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact A2Z Fire Extinguisher to get information about any additional policies that may apply:

    Contact this seller Phone: 0845 459 9918

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.