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4.5 stars over the past 12 months
4.5 stars over the past 12 months (764 ratings)

Detailed Seller Information

  • Business Name: Becris Ltd t/a Splash & Relax
  • Business Type: Business
  • Trade Register Number: 5193504
  • VAT Number: GB704622462
  • Business Address:
    • Oakleigh House
    • Hurst Road
    • Horsham
    • West Sussex
    • RH12 2EP
    • GB

Splash And Relax - Details

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    About Splash And Relax

    Splash & Relax has grown in recent years to become a leading online and mail order retailer of indoor and outdoor leisure products. With over 3000 products to choose from, you are sure to find something that meets your needs from our range! We are a main authorised dealer for Intex and Bestway pools, carrying the largest range of anyone in the UK. Our range of products includes above ground and in-ground pools & accessories; hot tubs; trampolines; games tables; climbing frames; toys & games; air beds; sledeges and lots more!

    You can contact us directly on 0845 459 9955 or 01403 267299

    We offer a fantastic selection at the lowest possible prices, so that special birthday present doesn’t have to cost a fortune!

    We pride ourselves on the highest possible level of customer service, with market beating feedback levels on the marketplaces that we sell through. Buy through Splash & Relax today and you will not be disappointed!

    We are open Monday – Saturday 9:00am to 5:00pm all year round and can be contacted by phone or email.

    Most of our products are held in stock in our own warehouse so we are ready and waiting to fulfill your order immediately. We know that once you have decided on your purchase you want it straight away, and so we use national carriers with a high quality service and a next working day service.

    If you place an order before noon Monday to Friday then we will dispatch it   THE SAME DAY!

    Who Runs Splash & Relax ?

    Splash & Relax is run by Chris Miles, who started the business in 1999 and has overseen many years of growth to build the company to where it is today.

    We have a great team at Splash & Relax and when you call us you will speak to Chris, Matt, Becky, Sandra, Emily, Chloe or Toby in the Customer Services office.

    Need to Contact Us?

    We love to talk to our customers!

    Feel free to:

    Call us on 0845 459 9955 or 01403 267299

    Email us at sales@splashandrelax.co.uk

    Write to us at:

    Splash & Relax, Oakleigh House, Hurst Road, Horsham, West Sussex, RH12 2EP

    WARRANTY INFORMATION

    Pools, Pool Accessories, Airbeds- these products are covered by a manufacturer's warranty. Pool liners are covered for 3 months and electrical components for 1 year. There is no warranty on inflatable parts or accessories. In the event of a product failure a claim can only be made through the relevant warranty line. Please note that refunds are not available for alleged faulty goods- the manufacturer will only replace the faulty component part or item.

    Goods can be returned for a refund if they arrive back in perfect condition for resale, are unused, unopened and in their original packaging. Please note that this does not apply to inflatable pools & accessories and airbeds. 

    The warranty is only applicable to the UK and does not apply if the goods are taken abroad.

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    Splash And Relax Delivery Rates



    Listed below are delivery details for Splash And Relax, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£4.99
    UK, BF AddressesETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£14.99---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Splash And Relax Dispatch Policies

    Our aim is to get your order to you as quickly as possible

    Our FREE carriage offer applies to mainland Britain only and excludes Highlands and Islands. The following postcodes and areas where we are unable to provide our FREE shipping service are:-

    AB30-38; AB40-56; IV1-28; IV36; IV40; IV52-54; IV63; KW1-17; PA20-38; PH4-41; PH4-50; HS; IV41-49; IV51; IV55-56; KA27-28; PA41-49; PA60-78; PH42-44; ZE; BT; IM; ZE, Channel Islands, Southern Ireland, PO Boxes, BFPO addresses, Europe & Worldwide addresses. Any orders placed in error for delivery to these areas will be cancelled.

    Items weighing below 2kg are despatched via Royal Mail Packet Service and delivery is FREE on these items to any UK address that has a postcode, including
    AB30-38; AB40-56; IV1-28; IV36; IV40; IV52-54; IV63; KW1-17; PA20-38; PH4-41; PH4-50; HS; IV41-49; IV51; IV55-56; KA27-28; PA41-49; PA60-78; PH42-44; ZE; BT; IM; ZE, Channel Islands.

    Orders below 70kg in weight and placed before 9am will normally be sent by carrier in 1-2 days for a delivery in a further 1-2 working days. Orders in excess of 70kg will be sent by pallet courier and will be on a 2/3 working day service. In periods of heavy demand when it is sunny and hot, or snowy & icy, orders are normally despatched the next working day after the day of order, although really heavy demand may delay this by a day. Everybody tries to order when it is sunny or warm or when it is snowing, so the secret is to order before these weather conditions arrive!

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    Splash And Relax Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Splash And Relax with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Splash And Relax's Privacy Policy.

    Splash And Relax's Privacy Policy

    Splash & Relax do not disclose buyers' information to third parties.

    In these modern times we are all concerned about our security and privacy. You can rest assured that Splash & Relax will not disclose your e-mail address or other details to any third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. All information that we gather including payment details given at the time of ordering is collected lawfully and in accordance with the Data Protection Act 1998.

    Splash & Relax will not send you any marketing materials or e-mails unless you agree to us doing so. Any information we collect from you will be used only to process your order or enquiry for samples or literature. Any information we hold will be in accordance with the law and accurate and up to date.

    If you wish you can check the information that we hold about you by e-mailing us. Any inaccuracies will be deleted or corrected when requested. Any personal information that we hold will be secure in accordance with the law and our own security policy.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Splash And Relax to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.