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4.7 stars over the past 12 months
4.7 stars over the past 12 months (2,580 ratings)

Frequently Asked Questions

When will I receive my order?
Orders are shipped out every day, Monday to Friday. We do not ship orders in the weekend, so all orders that come in after the Friday shipment are shipped first thing monday morning.

The average order to UK is received within few days, Europe, US and Australia is received within one week.

Why is my order shipped from the country other than uk? 

For the shipping address within the EU countries, we ship them from our UK warehouse. For the shipping address outside the EU, we shall use our hong kong or singapore depot to dispatch the orders, this way we can speed up the delivery lead time.

Can I reach you by phone?
Another way we can keep our price low is due to our optimized business process. Instead of having employees available 24/7 to answer the phone all over the world, we offer a high quality service trough our email helpdesk. This way we can more easily balance the workload and still answer you within 24 hours. This is how costs are reduced.

I sent you an email. When will I receive an answer?
First of all: please check your Junk Mail / Spam folders.
Every day we service many customers and most of these customers are very satisfied with our email helpdesk. We always strive to answer any email within 24 hours every day. Usually we answer you within a few hours, but depending on the time of your email and complexity of your question it can take about 2 working days at busy moments.

In case you have already placed an order with us and you are waiting on an answer from our helpdesk, please verify that you in fact did receive emails from us to welcome you as a customer and to confirm your order. If you have not received these emails than very likely you have made a mistake filling in your email address when placing your order. Since we usually reply to the email address specified in your order, this probably is the cause of you not receiving emails from us. Please notify our helpdesk by explaining this in an email with the subject 'wrong email address'.

Orders / Offers Acceptance
If, by mistake, we have under priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we dispatch the item to you. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the item at that price.

If, by mistake, we have added a wrong listing into our stockist and you have placed an order, we will not be liable to supply that item, provided that we shall refund your order and remove the wrong listing immediately once we have noticed.

Detailed Seller Information

  • VAT Number: GB947057207

UK Battery - Details

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    About UK Battery

    Welcome to UK Battery for your replacement battery!

    UK Battery has many satisfied customers throughout the world. We offer our products by three main principles:

    • Low price
    • High quality product
    • Excellent customer service

    Our batteries are fabricated by the highest standards, it complies with the strict ISO9001 and CE certifications. Moreover the batteries meet the RoHS environmental standards that are applicable since July 2006.

    If you need any further information, please feel free to contact us.

    Orders / Offers Acceptance
    If, by mistake, we have under priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we dispatch the item to you. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the item at that price.

    If, by mistake, we have added a wrong listing into our stockist and you have placed an order, we will not be liable to supply that item, provided that we shall refund your order and remove the wrong listing immediately once we have noticed.

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    UK Battery Delivery Rates


    Listed below are delivery details for UK Battery, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£3.00
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£2.99
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£0.99---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    UK, BF AddressesETA3 - 5 days---
     per Item£1.99---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    Europe Zone 1ETA3 - 7 days---
     per Item£4.99---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    Europe Zone 2ETA3 - 7 days---
     per Item£4.99---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    Europe Zone 3ETA8 - 12 days---
     per Item£5.99---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    North AmericaETA6 - 10 days---
     per Item£6.99---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    JapanETA6 - 10 days---
     per Item£9.99---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£12.99---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£14.99---
     per Weight (kgs)£0.00---
     per Shipment£0.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    UK Battery Dispatch Policies

    Thanks for buying from UK Battery.We do ship our products worldwide. We always despatch the order within 1 working day and it will usually be arrived within a week.

    Do you have any questions about shipping? Please feel free to contact us.
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    UK Battery Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide UK Battery with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to UK Battery's Privacy Policy.

    UK Battery's Privacy Policy

    UK Battery are committed to protecting your privacy. All information is collected lawfully.

    We only collect personal information when you provide it to us on our enquiry forms. You can check the information that we have about you by emailing us. If you find any inaccuracies please let us know and we will delete or correct it for you.

    We will not email you in the future unless you have given us your consent or pass your email address to other web sites unless you agree and we do not send marketing emails to non-client email addresses.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact UK Battery to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.