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Detailed Seller Information

  • Business Name: Souvenirs de France
  • Business Type: Cadeaux Souvenirs de France - French Souvenir Gifts
  • Trade Register Number: 508768025
  • VAT Number: FR66508768025
  • Phone number: +33146202656
  • Customer Services Address:
    • 7 Rue Casteja
    • Boulogne
    • 92100
    • FR
  • Business Address:
    • 7 Rue Casteja
    • Boulogne
    • 92100
    • FR

Souvenirs of France - Details

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    About Souvenirs of France

    About Souvenirs of France ®

    Souvenirs of France,  specialist of travel, cultural and tourist gift items from France, offers all over the world the largest selection of French gifts and souvenirs of Paris online: tee-shirts, textiles, bags and accessories, monuments statues, as well as jewels, decoration items, fine food, games and stuffed toys, fragrances, kitchen items, French fine china, etc.

    Souvenirs of France has a large inventory and ships your souvenirs and gift items in less than 24 hours in most cases (except for made to order jewels), in France and all over the world.

    Souvenirs of France®  is a registered trademark of Select onLine SARL, a French company specialized in the design and production of internet sites in the electronic commerce area.

    Souvenirs of France
    7, rue Casteja
    92100 Boulogne - France
    Phone : +33 1 46 20 26 56
    -------------------------------------------
    Select onLine LLC with variable capital
    Registration number Nanterre 508 768 025
    www.souvenirs-of-france.com

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    Souvenirs of France Delivery Rates


    Listed below are delivery details for Souvenirs of France, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 18 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£10.00£18.00
     per Shipment£7.45£51.50
    UK - Mainland Street PO BoxETA3 - 18 days---
     per Item£0.00---
     per Weight (kgs)£10.00---
     per Shipment£7.45---
    UK, BF AddressesETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£10.70---
     per Shipment£7.98---
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£10.70---
     per Shipment£7.98---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£10.70---
     per Shipment£7.98---
    Europe Zone 3ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£9.99---
     per Shipment£9.81---
    North AmericaETA6 - 10 days---
     per Item£0.00---
     per Weight (kgs)£9.99---
     per Shipment£9.81---
    JapanETA6 - 10 days---
     per Item£0.00---
     per Weight (kgs)£15.16---
     per Shipment£9.81---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£15.16---
     per Shipment£9.81---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£15.16---
     per Shipment£9.81---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 18 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Souvenirs of France Dispatch Policies

    Souvenirs of France® ships your orders daily all over the world. The shipments are carried out from France and are delivered by La Poste and its subsidiaries. For France you have the choice between two shipping modes: Standard and Express. The shipping costs are automatically calculated according to the shipping mode you selected and the country of destination. These costs are displayed in your cart before your order is carried out.
     
    The delivery times communicated below by Souvenirs of France are for your information and are based on data provided by the La Poste group, and on the observations of  Souvenirs of France, which disclaims any warranty regarding the final delivery time and will not be hold responsible for any delay or problem arising during the shipment. Please read our Terms & Conditions of Sale for more information.

    1. STANDARD Shipping mode

    a) For France, shipping by La Poste or by Colissimo. Average shipping time : 2 working days.
    b) International shipping by La Poste in Priority International Registered Letter or Parcel. Here are usual shipping times noticed for some countries:
    - USA: normally, 6 to 9 working days. However, new security controls decided by the US Federal Authorities in December 2010 may extend this shipping time by 1 to 3 weeks. Such delays are noticed for 20 to 30% of the shipments.
    - Latin America: 8 to 12 working days
    - Canada, Australia, South Africa: 5 to 15 working days
    - Western Europe: 3 to 6 working days (except Italy: 10 days)
    - Eastern Europe: 4 to 8 working days
    - Japan : 6 to 10 working days
    - French Overseas, Other Countries: from 5 to 25 working days depending on the destination.

    2. EXPRESS Shipping mode (France only)

    Shipments carried out by Chronopost (La Poste group) which announces a shipping time of 24 hours for France.

    To get more accurate information on the shipping time indicated for a country not listed above, please contact our Customer Service at +33 1 46 20 26 56 or at the address CustomerService(at)souvenirs-of-france.com.
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    Souvenirs of France Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Souvenirs of France with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Souvenirs of France's Privacy Policy.

    Souvenirs of France's Privacy Policy

    This Privacy Policy applies when you use one of our services to purchase items. Please also read our General Terms and Conditions of Sale. For further information on our Privacy Policy, please contact us.

    Souvenirs of France respects its users' right to be informed regarding the collection of and other operations involving their personal data. When using data that may directly or indirectly identify you personally, we will apply the principle of a use limited to what is strictly necessary.

    Who Processes Your Personal Data?
    Souvenirs of France determines the purposes and means for the processing of your personal data, including security measures, as Souvenirs of France controls its users' personal data.

    For organizational and operational purposes only (shipping, payments), we have appointed certain entities that will also process personal data belonging to Souvenirs of France customers, such purposes being strictly connected to the performance of our services, including the sale of products.

    The above mentioned processors are shipping companies selected by Souvenirs of France and listed in the "Shipping Info" section on our web sites, and banks and financial organizations selected by Souvenirs of France and listed in the "Payments Security" section on our web sites. In processing the personal data of www.souvenirs-of-france.com's users, the processors shall act only on instructions from Souvenirs of France.

    How Do We Use Personal Data and for What Purposes?
    Your personal data is collected and processed by Souvenirs of France for purposes which are strictly connected to the use of our web sites, their services and to the purchase of products on the web sites. Your personal data shall be stored in a way which allows Souvenirs of France to identify you for the period that is strictly necessary for the purposes for which the data was collected and subsequently processed and, in any case, in accordance with applicable law. Your personal data shall not be disclosed to third parties for purposes which are not permitted by law or without your explicit consent.

    Souvenirs of France may have access to third parties' personal data which was directly disclosed by its users to Souvenirs of France, for example when a user bought a product to be sent to a friend, or when a user wishes to recommend to a friend a service of www.souvenirs-of-france.com or the sale of a particular product. In all of the above cases, please make sure you receive the consent of such individuals before disclosing their personal data to Souvenirs of France and make sure you informed such individuals about this Privacy Policy, since you will be the only person liable in connection with the disclosure of information and data relevant to third parties (and with any other incompatible and unlawful use) if they have not provided you with their consent.

    What Happens if You Do Not Disclose Your Personal Data to Souvenirs of France ?
    Your personal data supplied to Souvenirs of France (in particular, your personal details, your e-mail address, your address, your credit/debit card numbers and bank code and your telephone number), are necessary for the processing of your order for the purchase of products and their shipment, to supply other services provided on this site, or when your personal data is needed to carry out obligations arising out of applicable laws or regulations.

    The refusal to provide Souvenirs of France with some of your personal data necessary for performing the above purposes, may consequently prevent Souvenirs of France from processing your order for the purchase of products or from supplying other services provided by Souvenirs of France, as for example Customer services, to send the Souvenirs of France Newsletter, to recommend a product to a friend, or to carry out obligations arising out of laws and other regulations. Failing to provide such data may imply a legitimate and justified reason for Souvenirs of France's refusal to process your order for the purchase of products sold by Souvenirs of France, or to provide services.

    Disclosure of further personal data to Souvenirs of France, other than that required in order to fulfill legal or contractual obligations, or in order to provide the services required, is, on the contrary, optional and does not have any effect on the use of the web site and of its services, or on the purchase of products. If required we will duly inform you if personal data you are disclosing to Souvenirs of France is compulsory or optional.

    Security Measures
    We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and against all other unlawful forms of data processing, as provided in our Privacy Policy.

    Your Right to Access Personal Data and Further Rights
    You are entitled to obtain, at any time, confirmation from Souvenirs of France as to whether or not data relating to you is being processed, whether the data is not yet registered, and the communication in intelligible form of the data undergoing processing. You are also entitled to obtain at any time from Souvenirs of France the updating, rectification or deletion of your personal data.

    You may freely and at any time exercise your rights, provided that you do so in compliance with applicable laws, by sending your request to Souvenirs of France. We will reply to you in order to satisfy your request.

    Contacts
    If you wish to receive further information on how Souvenirs of France processes your personal data, please contact us.

    Governing Law and Control
    This Privacy Policy is governed by French law and, in particular, by the rules of the CNIL (Commission Nationale Informatique et Libertes) which governs the processing of personal data - also held overseas - carried out by anyone who is domiciled or has registered offices in France. The CNIL guarantees that processing of personal data will be carried out in compliance with fundamental rights and freedom of individuals, as well as of their dignity, with particular reference to confidentiality, identity and to the right to personal data protection. Our database is registered by the CNIL under the registration number : 1333576.

    Souvenirs of France may amend or update all or part of this Privacy Policy at any time.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Souvenirs of France to get information about any additional policies that may apply:

    Contact this seller Phone: +33146202656

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    You can add a gift message to your order: all the messages sent with your gift items are free ! Your message will be added to the delivery note.

    Gift Wrapping