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Detailed Seller Information
- Business Name: The Craft Cabin & Wedding Crafts
- Business Type: RETAIL
- Trade Register Number: GB 110 3281 75
- VAT Number: GB110328175
- Phone number: 01446741627
- Business Address:
- 19 CLOS CELYN
- PENCOEDTRE VILLAGE
- VALE OF GLAMORGAN
- CF63 1FW
The Craft Cabin & Wedding Crafts - Details
- Store front:www.amazon.co.uk/shops/A36PJN90KLPNX5
For questions regarding products, order delivery, or returns, please contact The Craft Cabin & Wedding Crafts Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About The Craft Cabin & Wedding Crafts
The Craft Cabin & Wedding Crafts is committed to providing each customer with the highest standard of customer service.
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The Craft Cabin & Wedding Crafts Delivery Rates
Listed below are delivery details for The Craft Cabin & Wedding Crafts, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address UK - Mainland Street UK, BF Addresses Europe Zone 1 Europe Zone 2 UK/GB excluding BF address Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £2.50 £1.29 £2.51 to £5.00 £1.69 £5.01 to £8.00 £2.49 £8.01 to £15.00 £2.99 £15.01 to £30.00 £3.49 £30.01 to £50.00 £4.99 £50.01 to £100.00 £5.99 £100.01 to £300.00 £6.99 £300.01 to £500.00 £7.99 £500.01 to £600.00 £8.99 £600.01 to Up £8.99 UK - Mainland Street PO Box · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £2.50 £1.29 £2.51 to £5.00 £1.69 £5.01 to £8.00 £2.49 £8.01 to £15.00 £2.99 £15.01 to £30.00 £3.49 £30.01 to £50.00 £4.99 £50.01 to £100.00 £5.99 £100.01 to £300.00 £6.99 £300.01 to £500.00 £7.99 £500.01 to £600.00 £8.99 £600.01 to Up £8.99 UK, BF Addresses · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £2.50 £1.29 £2.51 to £5.00 £1.69 £5.01 to £8.00 £2.49 £8.01 to £15.00 £2.99 £15.01 to £30.00 £3.49 £30.01 to £50.00 £4.99 £50.01 to £100.00 £5.99 £100.01 to £300.00 £6.99 £300.01 to £500.00 £7.99 £500.01 to £600.00 £8.99 £600.01 to Up £8.99 Europe Zone 1 · Standard · (3 - 7 days) Per Shipment Bands Shipment Rate £0.00 to £2.50 £1.99 £2.51 to £5.00 £2.99 £5.01 to £10.00 £3.99 £10.01 to £20.00 £4.99 £20.01 to £50.00 £6.99 £50.01 to £100.00 £10.99 £100.01 to £200.00 £15.99 £200.01 to £300.00 £19.99 £300.01 to £500.00 £25.99 £500.01 to £600.00 £35.99 £600.01 to Up £48.99 Europe Zone 2 · Standard · (3 - 7 days) Per Shipment Bands Shipment Rate £0.00 to £2.50 £1.99 £2.51 to £5.00 £2.99 £5.01 to £10.00 £3.99 £10.01 to £20.00 £4.99 £20.01 to £50.00 £6.99 £50.01 to £100.00 £10.99 £100.01 to £200.00 £15.99 £200.01 to £300.00 £19.99 £300.01 to £500.00 £25.99 £500.01 to £600.00 £35.99 £600.01 to Up £48.99
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
Despatch Timescale: Despatch time is approx 2-3 days for each order, on occasions we do get extremely busy. Therefore some orders may take up to 7-9 days for despatch. We will notify you by email when the order is despatched. Most of our card and paper etc: is cut locally for us in special sizes therefore some card and paper orders may incur a 3-4 day despatch timescale. In the run up to Christmas and during holiday breaks, please allow enough time when placing your order, as we cannot guarantee despatch or delivery at this busy time of year, but we will do our best to despatch all orders as quickly as possible. Orders are packed and sent out in order that they are received. There is no jumping of the queue, as this is unfair to other customers. If you have placed an order and not paid for it, it will remain in the system until it is paid for, it will then go in order, it does not jump the queue once you have paid for it. We do not offer a next day or priority delivery. For normal despatch please allow enough time to receive your order.
Late Delivery: If your parcel is late, at least 10-15 working days after despatch of your order, firstly log into your account and check when the goods were despatchd, all these details are held in your account history. Once you have checked these details, can you firstly please check with Royal Mail sorting office, or if it is an International Delivery, please check with your local postal sorting office first before contacting us. Very often the parcel is awaiting collection. If your goods do appear to be late and are not at the sorting office and 10-15 full working days have passed since despatch, then please email us. If your parcel is returned to us by the post office because you have not collected it and you have asked for it to be re-sent, there will be a £5.00 handling fee, added to your account. If you find that on a regular basis you have received orders very quickly, please do not rely on this, as this leads to disappointment when we are very busy. If something is missing from your order please double check your packaging before phoning as we sell many small items that may be hidden in the packaging and very often they turn up hidden between something else. Once you have double checked your parcel, if the item is still missing please email us. Missing items must be reported within 3 days of receiving parcel. Please allow 48 hours for a response, not including the weekends.
Lost Parcels: If in the unfortunate event your goods seem to have been lost in the post we do hold proof of posting for all goods sent and we shall process a trace or claim with Royal Mail or the Courier service used at that time, we can only process a claim after 15 full days have passed. The claim process with Royal can take up to 28 days. So please be patient with us, and note that this can be a lengthy process. If your goods have been lost, we can either supply you with replacement goods, or a full refund but only after 28 full days have passed from our despatch date. This will allow us enough time to process a claim if neccessary. We do ask you to be patient if this unfortunate situation arises. Our aim is to clear any lost parcels as quickly as possible. These same rules also apply even if the goods were sent by International Post.
Packaging: Please note, as we sell large quantites of paper/card etc and many heavy goods, we will always try to keep packaging materials to minimum, so please note* if you order more than one of the same item, or many items, we will always pack goods in bulk together, to avoid packaging waste, but please be reassured, all goods are counted and checked, prior to despatch.
When you order from us via the internet, you have 7 days to evaluate the product in your home. If within those 7 days you decide to return the product as it is not suitable for your requirements, you must make sure the product/s and the product packaging must be in its original condition and received by us within 14 days of when the order was sent to you. You will be entitled to a refund. However please note, this does not include a refund of your shipping costs.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
The Craft Cabin & Wedding Crafts is committed to protecting your personal information. We do not sell, distribute or give out any of our customer's information. We understand how valuable your personal information and privacy is. Only limited personnel have access to our customer database. This way, you can be rest assured that any personal information that you give us, stays with us.
What kind of information does The Craft Cabin & Wedding Crafts collect from customers?
The Craft Cabin & Wedding Crafts collects the necessary information such as name, telephone number, mailing address, e-mail address etc. to ensure secure ordering process. We use this information to identify our customers. We use your e-mail address to notify you of any promotions and important informational updates we might have. We also keep track of the pages that you visit to help us provide a more personalised browsing experience for you.
Does The Craft Cabin & Wedding Crafts share your information with other parties?
No. Your personal information is never shared with any other parties
Will I receive any e-mail regarding The Craft Cabin & Wedding Crafts product promotions?
You will receive product promotional e-mail ONLY if you want to receive them.
In order for you to make transactions through our website, you need to be at least 18 years of age. However, this does not mean that we restrict our services to visitors above 18 years of age. If you are under 18 years of age, you need to contact us either via e-mail or phone in order to place any order. We may need your parental permissions in order to setup our services with you.
Privacy statement contact Questions regarding this Policy should be directed to us.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact The Craft Cabin & Wedding Crafts to get information about any additional policies that may apply:
Contact this seller Phone: 01446741627
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.