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4.8 stars over the past 12 months
4.8 stars over the past 12 months (1,474 ratings)

Frequently Asked Questions

FAQ

How long will delivery take?
All orders are dispatched the next working day. Delivery is usually made 2-3 days from receiving cleared payment.

Do you offer a returns service?
A full refund is offered on any item sold through Amazon provided that the return request is made within seven days of receipt of delivery.
 
Who do i contact for a specific enquiry?
Sales line: 0845 140 5555 Customer services: 0845 111 0283
 
Do you offer warranty on your products?
The majority of items we stock have a one year warranty for parts and labour. Some products have an extended warranty which is clearly labelled both in our catalogue and on our website. Please phone 0845 111 0538 to arrange a repair if problems occur with a product within one year of purchase.


Detailed Seller Information

  • Business Name: Nisbets Plc
  • Business Type: Catering Equipment Supplier
  • Trade Register Number: 01693112
  • Phone number: 0845 1405555
  • Customer Services Address:
    • Nisbets Plc
    • Bristol
    • BS11 8TB
    • GB
  • Business Address:
    • Fourth Way
    • Bristol
    • BS11 8TB
    • GB

Nisbets Next Day Catering Equipment - Details

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    About Nisbets Next Day Catering Equipment

    About US


    Welcome to Nisbets - the UK's largest supplier of catering equipment with over 30 years experience in the industry.

    Nisbets has over 700 staff working across our UK headquarters and European offices in Ireland, Holland, Belgium, Germany, France and Spain. All divisions are growing fast to offer the best service in catering equipment anywhere in the world.

    We now offer our customers a great service based on simple principles:

    Low Prices - We have reduced the price of catering equipment to our customers, and many items are now considerably cheaper than when we started 30 years ago.

    Great customer service - We have invested in staff and systems to make sure we can handle thousands of orders every day, while also making sure that every individual order is given the attention it needs to reach you as promised.

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    Nisbets Next Day Catering Equipment Delivery Rates


    Listed below are delivery details for Nisbets Next Day Catering Equipment, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Nisbets Next Day Catering Equipment Dispatch Policies

    Shipping Guide

    UK Mainland Street
    Delivery is usually made within 2-3 working days (excludes weekends). Our Standard delivery only applies to mainland UK orders and excludes remote and offshore areas.

    UK Mainland PO Box Delivery Service
    Delivery is usually made within 2-3 days if you order before 5PM Monday - Friday.

     

    BFPO Standard Delivery
    Delivery is usually made within 2-3 days if you order before 5PM Monday - Friday.


    UK Off Mainland Delivery
    Delivery is usually made within 3-5 days if you order before 5PM Monday - Friday.

    Our UK Off Mainland delivery applies to Northern Ireland, Scottish Highlands, Isle of Man, Isle of Wight & Channel Isles and excludes delivery to Alderney

     

     

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    Nisbets Next Day Catering Equipment Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Nisbets Next Day Catering Equipment with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Nisbets Next Day Catering Equipment's Privacy Policy.

    Nisbets Next Day Catering Equipment's Privacy Policy

    Privacy Policy


    Andrew Nisbet & Co Ltd trading as Nisbets is committed to ensuring that your privacy is protected. This policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.  

    1. The information we collect and how we use it
    When you place an order, request a catalogue, or provide feedback using our web site we need to know your name and other information such as your postal address, e-mail address, telephone number and your credit card number and expiry date or bank account details etc.

    We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general.

    We may also use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

    We and our group companies may also wish to provide you with information about special features of our web site or any special service or products which we think may be of interest to you. We may provide this information by post or email. If you would rather not receive this information please send an e-mail to nomail@nisbets.co.uk.stating your preferences.

    We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to nothird@nisbets.co.uk.

    2. Sale of business
    In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers' advisers and will be passed on to the new owners of the business.

    3. Updating your details
    If any of the information that you have provided to Andrew Nisbet & Co Ltd changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to web@nisbets.co.uk or by sending a letter to Nisbets Plc, Fourth Way, Avonmouth, Bristol, BS11 8TB.

    4. Your consent
    By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

    Because the Internet infrastructure is global the information you provide may be transferred outside the European Economic Area that does not have similar data protection legislation during use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

    5. How to contact Nisbets Ltd.
    We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to web@nisbets.co.uk

     

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Nisbets Next Day Catering Equipment to get information about any additional policies that may apply:

    Contact this seller Phone: 0845 1405555

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.