Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (518 ratings)

Detailed Seller Information

  • VAT Number: GB338786506

SportSupermarket - Details

  • Top of Page

    About SportSupermarket

    SportSupermarket is dedicated to offering a wide range of specialist sporting goods and benefits from over 25 years of experience in the sports arena. We pride ourselves on offering a massive range of hockey, cricket, rugby, netball and other specialist clothing, footwear and equipment sporting goods products from major brands, as well as the highest levels of customer service.

  • Top of Page


    SportSupermarket Delivery Rates


    Listed below are delivery details for SportSupermarket, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK, BF Addresses
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £30.00 £3.50
    £30.01 to Up £5.95
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £30.00 £5.95
    £30.01 to £100.00 £8.95
    £100.01 to Up £11.95

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

    Top of Page
    SportSupermarket Dispatch Policies

    Orders are despatched via Royal Mail Recorded Delivery or by Interlink Express Next Day Courier Service, depending on the size and value of your order. Initial City Link Courier service may be used for shipping particularly heavy items or for addresses in more remote areas including Scottish Highlands and Islands, Northern Ireland, Isle of Man and Isle of Wight. Items in stock will normally be despatched within 1-2 working days.

    Royal Mail Recorded Delivery

    Recorded delivery items normally take approximately 1-3 days (excluding sundays) for delivery. Please allow up to 2 additional days for non-mainland delivery addresses.

    A signature is required from the delivery address! Parcels CANNOT be left in porches or with neighbours.

    If you are not at home a note will be left by the postman and you can arrange redelivery or collect from your local post office/sorting office.

    Initial City Link / Interlink Express Courier Service

    Items despatched via Intital City Link and Interlink Express normally arrive the next working day (excludes Sat,Sun,Bank Holidays). For non-mainland delivery addresses please allow 3-5 working days.

    Items despatched via courier will be delivered between the hours of 8am and 5pm. If you are unlikely to be present during these hours we strongly recommend specifying a work address or an address where someone will be available to sign and take receipt of your items.

    A signature is required from the delivery address! Parcels CANNOT be left without a signature.

    If you are not at home a note will be left by the courier and you can arrange redelivery or collection from your local depot.

    PLEASE NOTE: Delivery times for BFPO orders are subject to the British Forces Post Office and can vary depending on your location.

    Top of Page
    SportSupermarket Tax Information

    All sales and shipping are subject to 15.0% VAT where applicable - this figure has already been included in the purchase price.
    Top of Page
  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide SportSupermarket with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to SportSupermarket's Privacy Policy.

    Privacy Practices

    SportSupermarket values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

  • Top of Page

    Returns and Refunds

    We want you to feel confident about shopping with Sport Supermarket. You can return any unwanted items within 14 days for a refund or replacement, as long as they are in an unused, saleable condition and in their original, undamaged packaging.

    If a consumer forfeits their right to return goods by virtue of the Distance Selling Regulations i.e. by damaging or using the product we may still accept the goods back and offer a partial refund.

    We reserve the right to withhold a percentage of the refund value of the goods if the product or packaging is in such a condition that the product needs to be reduced in price for resale!

    Please note that with the exception of faulty merchandise, we cannot exchange or accept the return of certain products:

    • Under garments including, baselayers, sports bras, jock straps and athletic supports.
    • Garments with any form of embellishment (e.g. printing or embroidery).
    • Goods made to your specification.
    • CD,DVD or other recording media if their seal is broken.
    • Publications and Journals, such as magazines etc.

    This does not affect your statutory rights.

    Any manufacturers Warranty offered is in addition to the legal rights a consumer already has under the Sale of Goods Act 1979.

    Please wrap the returning goods securely, enclosing a note detailing the fault or the reason for the goods being returned, detailed instructions as to how you would like us to proceed and your full name and contact details.

    For your protection we recommend that you use a delivery service where your parcel can be traced if it goes missing.

    Please use the following addresses to return goods:

    Returns Dept.
    SportSupermarket
    Unit 3, Wolfe Close
    Parkgate Industrial Estate
    Knutsford
    Cheshire
    WA16 8XJ

    PLEASE NOTE: In order to maintain our high customer service standards, should you consider any item to be faulty we may require it to be inspected by the manufacturer before any further action can be taken. Sport on the whole can be rough, and wear and tear to hockey sticks and cricket bats in particular is normal. We recommend regular maintenance of your goods, using the appropriate resins, oils and tapes.

    This returns policy does not affect your statutory rights.

    Contact this seller Phone: 01565622195

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.