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4.8 stars over the past 12 months
4.8 stars over the past 12 months (680 ratings)

Detailed Seller Information

  • Business Name: Hoof and Hound Pet Supplies Ltd
  • Business Type: Retail
  • Trade Register Number: 7292389
  • VAT Number: GB144297991
  • Phone number: 0845 3377009
  • Business Address:
    • UNIT 19, Mitchell Close
    • Segensworth East
    • Fareham
    • Hampshire
    • PO15 5SE
    • GB


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    Hoof and Hound was established in 2002 with our online business opening in 2005 since then we have continued to grow and have expanded our product range in to the home and garden market place offering a wider range of products to our customers.

    We provide our customers with a a premium online shopping experience offering a range of quality products that are individually packed and delivered directly to your door.

    If you have any queries or you are looking for a specific item that you can not find in our online shops please feel free to contact us between 10am and 4pm Monday to Friday on our local rate number: 0845 3377009 or please email us at
    We aim to reply to emails within 24hrs, if our phone lines are busy please leave us a message and we will call you back.


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    HOOF & HOUND HOME & GARDEN Delivery Rates

    The following areas are excluded from our FREE delivery service

    All postcodes: Channel Islands we can not send any items Free of charge to this area.

    Parcels weighing over 15kg to the following: Isle of Wight, Isle of Man & Scilly Isles.

    Scottish Highlands & Islands postcodes all parcels weighing over 15kg: AB36-38, AB55-56, FK17-21, HS1-9, IV-[all], KA27-28, KW-[all], PA20-99, PH15-99 all ZE

    Northern Ireland postcodes all parcel weighing over 15kg BT4-11, BT16-35 & BT39-99.

    Listed below are delivery details for HOOF & HOUND HOME & GARDEN, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£8.95
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£0.00

    * Delivery Rates for Books, Music, Video and DVD
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58

    * Marketplace orders are only accepted for delivery to Supported Countries.

    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    HOOF & HOUND HOME & GARDEN Dispatch Policies

    Our standard shipping areas are Southern Scotland, England and Wales only. Due to high shipping costs we can not ship parcels weighing over 15kg FREE of charge to the Scottish Highlands, Northern Ireland or the UK Channel Islands.

    All items that are shipped FREE of charge are dispatched within 2 working days on our economy service which can take up to 5 working days for your item to arrive.

    Please not that working days do not included Saturday and Sunday

    We DO NOT Post items on bank holidays.

    We only offer express delivery to Southern parts of the UK

    Our couriers deliver parcels Monday to Friday ONLY!

    We are happy to leave your parcel with a neighbour if you will not be available to sign for it.

    If any item is returned to us the buyer is responsible for all return posting costs.
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    HOOF & HOUND HOME & GARDEN Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting, you are accepting the practices described in's Privacy Notice.

    In addition, we want you to be aware that will provide HOOF & HOUND HOME & GARDEN with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to HOOF & HOUND HOME & GARDEN's Privacy Policy.

    HOOF & HOUND HOME & GARDEN's Privacy Policy

    Privacy Policy

    Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order.

    Financial information including credit card numbers, expiration dates are not accessible to Hoof and Hound Home and Garden.

    Billing addresses are used solely to bill the customer for their order and for postage purposes.  

    See's Privacy Notice

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    Returns and Refunds

    Please refer to the Return Policy. Please contact HOOF & HOUND HOME & GARDEN to get information about any additional policies that may apply:

    Contact this seller Phone: 0845 3377009

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.