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4.7 stars over the past 12 months
4.7 stars over the past 12 months (537 ratings)

Frequently Asked Questions

1. How to identify if it is a quality issue
a. We make comprehensive test to all the parcel before shipping, including conditions, functions, accessaries and so on.
b. If there is any problem during the installation or usage, please feel free to contact us. Some pictures or videos about the problem will be very helpful for our quality inspector to fix the problem for you. If the problem doesn't occur during our test, we have to judge the problem is because of something wrong in your usage, it will not be taken as quality issue.
c. We will offer a video or some pictures as your reference for the non-quality-issue parcels.
d. We accept the refund or exchange as ordinary process for the non-quality-issue parcels.

2. Definition of mistaken delivery
There are some objective reasons for the slight difference on appearance, such as photography technology, light, the random update of unit by the factory, etc. Please do not taken as mistaken delivery.
a. If the functions of the unit are more than what you buy, it is not a mistaken delivery.
b. If the manual has a few differences from what you receive but the unit has the same functions as the description on the website, it doesn't belong to mistaken delivery, too. This kind of problem is probably because the factory doesn't update the manual promptly. Description on the website is the only standard.
c. If some expected functions are not included and you don't ask us anything about the functions before you buy, it isn't in the range of mistaken delivery.

3. Compensation of the shipping fee
All the parcel should be sent via local post office and please scan the receipt to us after delivery. We reserve the right to make the final compensation by the amount written on the receipt and the market quotations of the post office service in different countries.

4. The time limits for the warranty are defined as the following:
a. 7 days starts from the day when the recipient signs the parcel.
b. 30 days starts from the day when the recipient signs the parcel.
c. One year starts from the day when the parcel's sent.

Tiny Direct Deal - Details

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    About Tiny Direct Deal


    About Tiny direct Deal
    Welcome to Tiny direct Deal . Select Tiny direct Deal , let us work together to open a wonderful online shopping trip

    Unsurpassed quality, reliability, and innovation are Tiny direct Deal 's primary focus. Tiny direct Deal is committed to providing each customer with the highest standard of customer service.

    Our philosophy to customer are service and experience. Our service is not average, and we don't want our guy to be average. But you must do something that's above and beyond what's expected. And whatever you do must have an emotional impact on the receiver. we take every measure to ensure that we have happy customers.

    Contact us:
    Customer Support: tiangang0914@hotmail.com

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    Tiny Direct Deal Delivery Rates

    We do NOT accept the BFPO address now. Please confirm this before your order. 

    Listed below are delivery details for Tiny direct Deal , including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    We can ship worldly, and for Remote area/ extended area, extra 30USD is requested. For wholesale inquiry, please contact us for lower shipping price based on your specified order.

    Important: 
    Shipped from HongKong via prior registered airmail(7-14 days delivery time when parcel shipped out.

    Listed below are delivery details for Tiny Direct Deal, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    UK/GB excluding BF address StreetETA7 - 23 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£0.00
    UK - Mainland Street PO BoxETA7 - 23 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£0.00
    North AmericaETA6 - 10 days
     per Item£1.00
     per Weight (kgs)£0.00
     per Shipment£8.00
    JapanETA6 - 10 days
     per Item£1.00
     per Weight (kgs)£0.00
     per Shipment£8.00
    Australia and Far East AsiaETA8 - 12 days
     per Item£1.00
     per Weight (kgs)£0.00
     per Shipment£8.00


    * Delivery Rates for Books, Music, Video and DVD
    UK
    7 - 23 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Tiny Direct Deal Dispatch Policies

    When will my package ship?
    Orders usually are sent out on next business day after receiving the payment.
    Will I receive a tracking number?
    Yes. The package carrier sends Email with tracking numbers and delivery address information after your package ships, provided the Email address submitted with the order is correct.

    Normally delivery takes 6-10 working days ( Saturday and Sunday are not included ).The estimated delivery days is provided by shipping carrier, not our guarantee.
    In case short of stock, we will contact you for exchange or refund.
    All items shipped with careful packaging to protect and ensure saftey of contents during shipment.
    As we are the international seller located in HongKong, the Shipping options and estimated time of delivery on Amazon is based on UK sellers. Buyers are required to check shipping tips in the description, which is the final criterion!!!
    We are not responsible for wrong or undeliverable address so make sure your amazon address is correct and the buyer will be responsible for any demurrage or return fees.

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    Tiny Direct Deal Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Tiny Direct Deal with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Tiny Direct Deal's Privacy Policy.

    Tiny Direct Deal's Privacy Policy

    30 days guarantee date
    Return policy
    If you have any problem with the item after the within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories, you can return it to us for a new one or refund. Please make sure it is new and all accessories are in the original package.

    You should understake the return shipping fee. Please refer to amazon return policy.
    We can repair it for you within 90 days of receipt of shipment.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Tiny Direct Deal to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Custom Notice

    Sales tax is not separately calculated and collected in connection with items ordered from Tiny Direct Deal through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Tiny Direct Deal may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Tiny Direct Deal through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.