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4.6 stars over the past 12 months
4.6 stars over the past 12 months (623 ratings)

Frequently Asked Questions

Q)   What is the dispatch time?
A)   We aim to dispatch all items within 2 working days of receiving your order

Q)   What is the delivery time?
A)   Delivery times are normally between 2-3 working days from date of dispatch.

Q)   I have not yet received my item, what should I do?
A)   If it has been longer than 3 working days since your item was marked as dispatched and you still have not received the item, please check with your local sorting office first. This is where all parcels are held for a limited if there was no one in upon initial delivery attempt or if there was a problem with the address.

Q)  What is your returns policy?
A)  In the rare event that there is a manufacturing fault with your item, returns will be accepted if notified within 7 days of dispatch. It is the buyers responsibility to ensure the item is unused and in the original condition and packaging. Either a replacement or a full refund will be offered for faulty goods.
If you would like to return your item for any other reason we will of course accept the return if informed within 7 days, and the item is unused in the original condition and packaging. A partial refund, minus our re-stocking and handling charged of £3.99 per item returned, will be issued once the return parcel has been received and inspected.
The buyer is responsible for returns postage, and so it is advisable to use a traceable service, but not special delivery. Buyers must open a returns case to be provided with return address and issued with a returns authorisation number.

Q)  I did not pick up my parcel in time from the local post office / sorting office, what happens now?
A)  When the parcel is retuned to us, we will issue a refund minus our re-stocking and handling charge of £3.99 per item.

Luxury Linens Ltd - Details

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    About Luxury Linens Ltd

    Luxury Linens Ltd is committed to providing each customer with the highest standard of customer service.

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    Luxury Linens Ltd Delivery Rates

    Listed below are delivery details for Luxury Linens Ltd, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    UK/GB excluding BF address StreetETA3 - 5 days
     per Item£2.90
     per Weight (kgs)£0.00
     per Shipment£0.99
    UK, BF AddressesETA3 - 5 days
     per Item£3.90
     per Weight (kgs)£0.00
     per Shipment£3.90

    * Delivery Rates for Books, Music, Video and DVD
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58

    * Marketplace orders are only accepted for delivery to Supported Countries.

    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Luxury Linens Ltd Dispatch Policies

    Orders dispatched within 2 working days, normally via Royal Mail, other couriers may be used for larger orders. 
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    Luxury Linens Ltd Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting, you are accepting the practices described in's Privacy Notice.

    In addition, we want you to be aware that will provide Luxury Linens Ltd with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Luxury Linens Ltd's Privacy Policy.

    Privacy Practices

    Luxury Linens Ltd values the privacy of your personal data.

    See's Privacy Notice

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    Returns and Refunds

    Please refer to the Return Policy. Please contact Luxury Linens Ltd to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.