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Detailed Seller Information
- Business Name: 4Seasons Direct
- Business Type: Retail
- VAT Number: GB160655808
- Business Address:
- 16 Bordesley Street
- West Midlands
- B5 5PJ
4Seasons Direct - Details
- Store front:www.amazon.co.uk/shops/A3368ZI8OBKZYC
For questions regarding products, order delivery, or returns, please contact 4Seasons Direct Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About 4Seasons Direct
We manufacture Bed Linen & Towels for use throughout the 4 seasons of the year. We have over 10 years experience in the manufacturing of bedding and towels to suit all budgets. All items that we stock are sourced direct from the manufacturer.Delivery Times
Standard Delivery: We aim to deliver orders within 3-5 working days from date of order.Expedited Delivery: We aim to deliver orders within 1-2 working days from date of order.Returns Policy
1. You are entitled to cancel your order if you so wish provided that you exercise your right within seven working days of receiving your order. If you do wish to cancel your order we must be notified via email through the Amazon messaging system.
2. We will refund all goods returned to us at 4 Seasons Direct (with the exception of goods as detailed in point 5 below). Goods must be returned to us within 14 working days of receipt. Goods to be returned to;4 Seasons Direct Ltd16 Bordesley StreetDigbethBirminghamB5 5PJ
Please email us for a returns authorisation number (RAN) prior to returning any goods. When contacting us please include the reason for return. Returns will not be accepted without a valid RAN.
Goods returned must be
a) Complete, unused, and in 'AS NEW' condition (e.g. if you have opened the box to examine the product it must have been done so without damaging the box and packaging or damaging the product in any way) and must be re-packaged as received. Items must be returned as soon as a RAN has been issued. If there is a delay in despatching the item(s) back to us, they must be kept in a smoke free environment.
b) Be accompanied by the receipt of purchase (we recommend you keep a copy of your receipt).
Full refund of the cost of the goods is wholly conditional upon the above conditions being met and the refund authorised only after a full inspection of the goods by our Returns department to check for completeness and correct product return.
ē Goods received back complete as NEW and unused and in original box and packaging including all accessories and in a re-sellable condition: The full cost of the goods will be refunded.
ē Goods received back NOT in a re-sellable condition: We are unable to accept these back under the above terms and the goods will be returned back to you.
We will process your return after the goods are received by us and make the refund to the purchaserís credit card or debit card (within 7 working days). The costs of postage or delivery for returns of this type are the customerís responsibility and the cost of return postage cannot be included in the refund. Where a postage/delivery charge was incurred for the package to be delivered to the customer this charge cannot be included in any refund. Please ensure the goods are suitably and adequately wrapped in appropriate packaging for returning to us (e.g. wrapping paper, box, etc.).
3. Should the goods arrive (at your specified delivery address) damaged we must be informed immediately by e-mail within 24 hours of delivery. We must be contacted first and informed that goods may need to be returned due to damage when delivered. (see note 4 below). Note: no damages claims will be entertained if not reported within 24 hours of receipt
4. If goods need to be returned due to being faulty or damaged we must be contacted first so that we can advise on the best way for return. Upon receipt of the item(s), we will examine the goods and if found to be faulty, we will refund the initial amount paid (including any delivery charge incurred) plus we will also refund the cost of return postage - to a maximum amount of £9.99. The refund will be made to the credit or debit card number used to make the original purchase (within 7 working days). Please note: this refers to returns of the type noted in points 3 and 4 only. If the goods are not found to be faulty / damaged then the refund will be processed as per Point 2 above.
5. For hygiene reasons we cannot accept the return of mattresses, mattress toppers, duvets, pillows once they have been removed from their packaging unless they are faulty. For the latter see point 4 above.
Whatever the reason for making a return to us we can advise you of the best method if you contact us via email through the messaging system on Amazon.
These terms and conditions do not affect your statutory rights under UK law. † † †
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4Seasons Direct Delivery Rates
Listed below are delivery details for 4Seasons Direct, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address UK - Mainland Street UK, BF Addresses Europe Zone 1 Europe Zone 2 Europe Zone 3 North America Japan Australia and Far East Asia M@ UK - Rest of World (ROW) UK/GB excluding BF address Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £9.99 £3.95 £10.00 to £24.99 £4.95 £25.00 to £49.99 £6.95 £50.00 to £79.99 £8.95 £80.00 to £99.99 £10.95 £100.00 to Up £0.00 UK/GB excluding BF address Street · Expedited · (1 - 2 days) Per Shipment Bands Shipment Rate £0.00 to £19.99 £7.95 £20.00 to £49.99 £9.95 £50.00 to £79.99 £10.95 £80.00 to £99.99 £14.95 £100.00 to £149.99 £16.95 £150.00 to £199.99 £19.95 £200.00 to Up £24.95 UK - Mainland Street PO Box · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £9.99 £4.95 £10.00 to £19.99 £5.95 £20.00 to £49.99 £14.95 £50.00 to £99.99 £19.95 £100.00 to Up £29.95 UK, BF Addresses · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £9.99 £4.95 £10.00 to £14.99 £7.95 £15.00 to £24.99 £9.95 £25.00 to £39.99 £14.95 £40.00 to £69.99 £19.95 £70.00 to £99.99 £29.95 £100.00 to Up £49.99 Europe Zone 1 · Standard · (3 - 7 days) Per Shipment Bands Shipment Rate £0.00 to £9.99 £7.99 £10.00 to £19.99 £12.95 £20.00 to £29.99 £19.95 £30.00 to £39.99 £24.50 £40.00 to £49.99 £35.00 £50.00 to £99.99 £55.00 £100.00 to £200.00 £70.00 £200.01 to Up £100.00 Europe Zone 2 · Standard · (3 - 7 days) Per Shipment Bands Shipment Rate £0.00 to £9.99 £9.95 £10.00 to £19.99 £16.50 £20.00 to £29.99 £24.50 £30.00 to £39.99 £30.00 £40.00 to £49.99 £40.00 £50.00 to £99.99 £75.00 £100.00 to £200.00 £90.00 £200.01 to Up £125.00 Europe Zone 3 · Standard · (8 - 12 days) Per Shipment Bands Shipment Rate £0.00 to £9.99 £9.95 £10.00 to £19.99 £16.50 £20.00 to £29.99 £24.50 £30.00 to £39.99 £30.00 £40.00 to £49.99 £40.00 £50.00 to £99.99 £75.00 £100.00 to £200.00 £90.00 £200.01 to Up £125.00 North America · Standard · (6 - 10 days) Per Shipment Bands Shipment Rate £0.00 to £9.99 £14.50 £10.00 to £19.99 £29.50 £20.00 to £29.99 £39.50 £30.00 to £39.99 £50.00 £40.00 to £49.99 £75.00 £50.00 to £99.99 £85.00 £100.00 to £200.00 £95.00 £200.01 to Up £140.00 Japan · Standard · (6 - 10 days) Per Shipment Bands Shipment Rate £0.00 to £9.99 £14.50 £10.00 to £19.99 £34.50 £20.00 to £29.99 £45.00 £30.00 to £39.99 £55.00 £40.00 to £49.99 £80.00 £50.00 to £99.99 £95.00 £100.00 to £200.00 £110.00 £200.01 to Up £165.00 Australia and Far East Asia · Standard · (8 - 12 days) Per Shipment Bands Shipment Rate £0.00 to £9.99 £14.50 £10.00 to £19.99 £34.50 £20.00 to £29.99 £45.00 £30.00 to £39.99 £55.00 £40.00 to £49.99 £80.00 £50.00 to £99.99 £95.00 £100.00 to £200.00 £110.00 £200.01 to Up £165.00 M@ UK - Rest of World (ROW) · Standard · (8 - 12 days) Per Shipment Bands Shipment Rate £0.00 to £9.99 £16.50 £10.00 to £19.99 £36.50 £20.00 to £29.99 £49.50 £30.00 to £39.99 £65.00 £40.00 to £49.99 £85.00 £50.00 to £99.99 £115.00 £100.00 to £200.00 £175.00 £200.01 to Up £215.00
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
Unless noted otherwise in the ordering pipeline 4Seasons Direct dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
4Seasons Direct values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact 4Seasons Direct to get information about any additional policies that may apply:
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.