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4.7 stars over the past 12 months
4.7 stars over the past 12 months (1,343 ratings)

Frequently Asked Questions

Any questions regarding any of our products listed please call 01495 371500 or 01495 370999

Detailed Seller Information

  • Business Name: TK Logistics
  • Business Type: Partnership
  • VAT Number: GB120266359
  • Business Address:
    • Unit 6 Cwm Business Park
    • Cwm
    • Ebbw VAle
    • Gwent
    • NP237TB
    • GB

TK Logistics - Details

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    About TK Logistics

    Based in the heart of the South Wales Valleys our comprehensive warehouse stocks a vast range of products, most of which are over the counter pharmacy products as well as a comprehensive range of podiatry and chiropody supplies.

    We are a family run Business and have an in house chiropodist should you need any specialist advise just give us a call on 01495 371500. 

    We also stock a large range of computer components, from high quality cables to complex servers, our product range and competitive pricing structure changes daily to give you the best possible deals !

    New products lines such as tanning goods have recently been added to our inventory, great brands such as Fake Bake & St Moritz to name just a few !

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    TK Logistics Delivery Rates


    Listed below are delivery details for TK Logistics, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£2.49
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£0.99---
    UK, BF AddressesETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£0.99---
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£1.50---
     per Shipment£2.99---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£1.50---
     per Shipment£2.99---
    Europe Zone 3ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£1.50---
     per Shipment£2.99---
    North AmericaETA6 - 10 days---
     per Item£0.00---
     per Weight (kgs)£2.50---
     per Shipment£3.99---
    JapanETA6 - 10 days---
     per Item£2.50---
     per Weight (kgs)£0.00---
     per Shipment£3.99---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£2.50---
     per Weight (kgs)£0.00---
     per Shipment£3.99---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£4.99---
     per Weight (kgs)£0.00---
     per Shipment£4.99---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    TK Logistics Dispatch Policies

    All orders over 2kg that are processed before 3pm with be shipped by DHL Couriers normally for next day delivery although we cannot guarantee this, we will on request forward tracking details for you to monitor your delivery, ensuring you are available to sign for the goods.
    All smaller packages under 2kg will be sent by Royal Mail standard post.

    Any goods returned to us due to no signature will incur a further charge to resend.

    We can only accept returned goods for credit that are clearly unopened, not damaged and in good condition.
    Returns should be made within 14 DAYS from you receiving the goods, you must however contact us first to obtain a rma number, any goods returned without this will not be dealt with. 
    We regret we cannot refund postage costs.

    Please send all returns to :

    TK LOGISTICS
    UNIT 6 CWM BUSINESS PARK 
    Ebbw Vale
    Gwent
    NP23 7TB


    If your order does not arrive within a reasonable time span (please allow at least 5-7 working days for UK mainland and upto 2 weeks for international) please contact us immediately and we will trace the whereabouts of your goods. If we are unable to locate the sent goods we will either refund your money or forward another identical order; please indicate your preference, We however cannot launch a investigation with the Royal mail until 15 clear working days have passed so there may be up to a 4 week delay while we track the original package.

    A small amount of Import duty may apply in some Non European countries. Please be aware, if non receipt is due to failure to pay import duty, we regret we will be unable to make a refund on your purchase. In placing your order you do accept liability for import tax if applicable.If you feel your order is incomplete in any way or any of the products are damaged when you receive them, please notify us immediately and we'll try to help.

    Please note undelivered orders must be brought to our attention within 5 weeks of ordering. Failure to do so will result in us taking no further action to investgate why the package failed to reach it final destination.

    Faulty Goods
    If a fault occur's within a products warranty period, please contact us and we will advise on the action you need to take, most of our electrical products  come with a return to manufacturer warranty, detail's will be provided direct.

    Incorrect Orders
    In the unlikely event of your order arriving incorrect we would kindly request you call us on 01495 371500 to arrange a return and replacement, postal charges will on certain conditions be refunded by prior approval.

    Please note some of our products state that "colours cannot be guaranteed" and thus may be picked at random, we will not refund postal costs on such products if returned, but will prior to approval dispatch free of charge a specific colour as our stock levels dictate.

    Any orders ordered incorrectly and returned may be subject to a restocking fee and further ongoing postal charges. Please also note any opened returned packets will not be refunded or replaced. 
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    TK Logistics Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide TK Logistics with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to TK Logistics's Privacy Policy.

    Privacy Practices

    TK Logistics values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact TK Logistics to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.