Recent Feedback:

4.6 stars over the past 12 months
4.6 stars over the past 12 months (374 ratings)

Frequently Asked Questions

Contact Us

How long will you reply my email?
We will response any email in 24 hours (unless it is weekend and Holiday). If you have any question, please email us at amazon@healthlinemassage.co.uk.

I write you many emails.  Why do I not receive your reply?
Please search the SPAM or BULK folder of your email box firstly. 

Do you have telephone support?
Currently no phone service, therefore we could pass the savings on telephone and labor to our customer!   

Product Questions

How can you guarantee your products quality?
We focuses solely on offering top quality products, confidently and proudly standing behind each sale we make to our valuable customers.
In order to ensure the highest possible quality, we only choose qualified manufacturer of industry leader or reputable supplier.  Meantime, we have a completed quality control team to monitor the role material and the full production phase. Most importantly, our quality control specialist physically visit our supplier, discuss possible problem, inspect and hand pick the best product to our customer.

Where can I find more product technical information?
We tried to list all the technical specifications we have from supplier or manufacture in the listing to help you make your purchase decision. Although our technical team is keen followers of electronics, IT & consumer goods, we don't always have the expertise to answer the very detailed and technical questions. If we have the information you require, we will respond as soon as possible. If not, we often suggest to our bidders that they do a bit of their own research on the internet. There are websites that provide a lot of technical information on a wide range of product, which can assist in your purchase decision.

Do you provide installation or maintain service?
Sorry, we do not provide installation or maintain service.  Most products installation can be done by any competent operator.  For more comprehensive installation or maintenance, you can take your products to you local specialist.  We can not take any responsibility for any money problem or installation warranty problem between the buyer and installer.

Can I do it myself?
We can provide the wiring diagram and the menu we have. The buyer can DIY by themselves.  However, the buyer should take all the responsibility for any damage for your product during the installation. The warranty is not covered the physical damage because of the installation

Feedback

Does Negative/ Neutral Feedback help to resolve the problem quickly?
No. Negative or neutral feedback could not solve any problem.  We trade negative or neutral feedback as the end of the willing for any further assistant.
We will guarantee to solve any problem for you, however if you feel anything unsatisfied, please feel free to contact our customer service at amazon@healthlinemassage.co.uk before leaving neutral or negative feedback.

Detailed Seller Information

  • VAT Number: GB894526971

Direct Power - Details

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    About Direct Power

    Buy from Direct Power. Buy with confidence.

    Based in UK, we started our business in 2000. For years, our staff aimed at supplying customers with better quality products and services, and we will carry on this customer-satisfaction policy. We keep good relationship founded during business with most of our customers. Thus, it doesn’t just mean a business to us, but more than that. We feel liable for benefiting our customers in return for your trust and support all the way.

    Your satisfaction is the highest priority. we’ve focused solely on offering top quality products. Meantime, we avoid the middleman and sell directly therefore pass the benefit to our valuable customers.

    In order to ensure the highest possible quality, we only choose qualify manufacturer who pass the ISO or CE certification. At the same time, we have a completed quality control team to monitor the raw material and the full production phase. Most importantly, our quality control specialist physically visit our supplier, discuss possible problem, inspect and hand pick the best product to our customer.

    Thanks for your interest. Wish you enjoy the time spent with our product.

    For any further information, please feel free to email us and we will respond in one business day. Or you may enjoy yourself with our FAQ.

    amazon@healthlinemassage.co.uk

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    Direct Power Delivery Rates

    Order will be dispatched within 36 working hours after the payment is cleared
    Listed below are delivery details for Direct Power, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA---1 - 2 days
     per Item---£0.00
     per Weight (kgs)---£0.50
     per Shipment---£5.00
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£15.00---
     per Shipment£10.00---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£20.00---
     per Shipment£15.00---
    Europe Zone 3ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£25.00---
     per Shipment£15.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Direct Power Dispatch Policies

    • Order will be dispatched within 36 working hours after the payment is cleared. No weekend, holiday or after hours delivery available.
    • We do not accept rush orders that require shipment less than 2 business days.
    • Postage & Handling Fee do include INSURANCE FEE. We highly recommend customer purchase insurance for peach of mind.
    • We ship all items by courier rather than post, so we can not accept PO Box or BFPO address; customer needs to give us the physical address after the purchase.
    • Collection: We do not accept collection for Amazon orders.
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    Direct Power Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Direct Power with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Direct Power's Privacy Policy.

    Direct Power's Privacy Policy

    When you do business with Direct Power® we gather information from you. This policy explains what we do with your information and what you can expect if you provide us with your personal details.

    Please be assured that We treat your privacy with the utmost respect.

    When you provide us with personal information such as your name, email address or contact details you do so for the purposes of communicating with us. We do not give, rent or sell this information to other companies, in fact we will never share these details with anyone.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Direct Power to get information about any additional policies that may apply:

    Contact this seller Phone: 442083388494

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page How to contact us?

    Please feel free to email us whatever you want to know further. We will reply in 1 business day. If you don't receive any reply, please check your spam.

    amazon@healthlinemassage.co.uk