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4.9 stars over the past 12 months
4.9 stars over the past 12 months (799 ratings)

Detailed Seller Information

  • Business Name: Music Factory Ltd
  • Business Type: Musical Instruments & DJ
  • Trade Register Number: 4226132
  • VAT Number: GB689983537
  • Phone number: 01702540068
  • Business Address:
    • Strings Direct
    • Unit 1 Roachview Business Park, Millhead Way, Purdeys Ind Es
    • Rochford
    • SS4 1LB
    • GB

Strings Direct - Details

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    About Strings Direct

    Strings Direct has been supplying musicians with strings since January 1997. Starting from just 'shoebox' premises, as our customer base has swiftly grown, we have grown also and are now settled in our new bigger customized offices we now call home.

    Run by a small but dedicated team of professionals, our goal has been to bring top quality goods and service to our customers. We pride ourselves on our reputation of speed and reliability, on giving good friendly advice, the same to each and every customer

    Although our website has been live and trading for nearly 10 years, we are not just an internet company. You can visit us at our premises, browse and buy or just pop in for a chat should you wish to, just as many do!

    We will never knowingly let a customer down. We feel our policy of providing a service beyond reproach coupled with an extensive range of competitively priced products is a policy we will always standby.

    We will never deviate from the standards we have set ourselves, but should the unthinkable happen and we make an error, rest assured we will always do everything possible to rectify any problems swiftly and professionally.


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    Strings Direct Delivery Rates

    Listed below are delivery details for Strings Direct, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    Europe Zone 1
    Europe Zone 2
    Europe Zone 3
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £100.00 £1.50
    £100.01 to Up £0.00
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £100.00 £1.50
    £100.01 to Up £0.00
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £1.99
    Europe Zone 1 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £20.00 £3.99
    £20.01 to £50.00 £5.99
    £50.01 to £100.00 £9.99
    £100.01 to Up £14.99
    Europe Zone 2 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £20.00 £3.99
    £20.01 to £50.00 £5.99
    £50.01 to £100.00 £9.99
    £100.01 to Up £19.99
    Europe Zone 3 · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £20.00 £3.99
    £20.01 to £50.00 £5.99
    £50.01 to £100.00 £9.99
    £100.01 to Up £19.99

    * Delivery Rates for Books, Music, Video and DVD
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58

    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Strings Direct Dispatch Policies

    Orders received before 12 noon on weekdays will be despatched same day via 1st class post (Please allow up to 14 days for delivery). Orders received over a weekend will be despatched the following Monday.

    All delivery times and dates are subject to stock availability.
    Unfortunately Strings Direct can in no circumstances therefore compensate for delayed orders.

    We can only deliver goods to the same address to which the credit/debit card used to pay for the goods is registered,.There are NO exceptions to this rule.

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    Strings Direct Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting, you are accepting the practices described in's Privacy Notice.

    In addition, we want you to be aware that will provide Strings Direct with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Strings Direct's Privacy Policy.

    Privacy Practices

    Strings Direct values the privacy of your personal data.

    See's Privacy Notice

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    Returns and Refunds

    Please refer to the Return Policy. Please contact Strings Direct to get information about any additional policies that may apply:

    Contact this seller Phone: 01702540068

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.