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4.8 stars over the past 12 months
4.8 stars over the past 12 months (1,579 ratings)

Detailed Seller Information

  • VAT Number: GB822108467

Pilotfish Pens - Details

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    About Pilotfish Pens

    What do we do?

    Pilotfishpens sell Parker, Waterman, Papermate and Sharpie pens. We also sell Dymo labelmakers and papuro hand made leather journals.

    We only buy direct from the manufacturers and all our products are genuine and brand new. Because we buy in such large quantities we can pass the heavy discounts on to our customers

    We have been trading since 2005 on our own websites and other web platforms. We like to think we offer a pretty good service.

    Our regular customers know that we sell on Ebay and elsewhere on the net, selling tens of thousands of Pens per year

    We are open Monday to Friday 8.30 to 5.30 pm. You can call us any time on 01299 826744 or email at pens@pilotfish.co.uk and we will be glad to help

    Returning goods

    Occasionally something goes wrong, or our customers have a change of heart and don't like the products we ship (difficult to believe but it does happen!)

    Please contact us before you return the item so that we can try to sort it out. If you have to return the product to us, then include a note stating the reason. If the item is faulty or misdescribed, then we will pay for the return postage and replace or refund in full, including all postage costs. You are entitled to return any item to us within 14 days of purchase for any reason. Unless the item is faulty or misdescribed, we will refund the cost of the items, but we will not refund any postage costs as these are committed cost

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    Pilotfish Pens Delivery Rates

    We use second class post in the UK. Overseas shipping is by Airmail small packet post. Depending on the value, we may upgrade (at our cost) to International Signed for which provides tracking and a signature.
    Listed below are delivery details for Pilotfish Pens, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£1.00£1.00
     per Weight (kgs)£0.00£0.00
     per Shipment£0.45£5.45
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£1.00---
     per Weight (kgs)£0.00---
     per Shipment£0.45---
    UK, BF AddressesETA3 - 5 days---
     per Item£1.00---
     per Weight (kgs)£0.00---
     per Shipment£0.45---
    Europe Zone 1ETA3 - 7 days---
     per Item£1.75---
     per Weight (kgs)£0.00---
     per Shipment£2.45---
    Europe Zone 2ETA3 - 7 days---
     per Item£1.75---
     per Weight (kgs)£0.00---
     per Shipment£2.45---
    Europe Zone 3ETA8 - 12 days---
     per Item£1.75---
     per Weight (kgs)£0.00---
     per Shipment£2.45---
    North AmericaETA6 - 10 days---
     per Item£2.00---
     per Weight (kgs)£0.00---
     per Shipment£3.45---
    JapanETA6 - 10 days---
     per Item£2.00---
     per Weight (kgs)£0.00---
     per Shipment£3.45---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£2.00---
     per Weight (kgs)£0.00---
     per Shipment£3.45---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£2.00---
     per Weight (kgs)£0.00---
     per Shipment£3.45---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Pilotfish Pens Dispatch Policies

    Shipping

    We ship all our orders the same or next business day. We try to manage our stocks but occasionally we may be out of stock. If this is the case we will contact you immediately and offer a full refund.

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    Pilotfish Pens Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Pilotfish Pens with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Pilotfish Pens's Privacy Policy.

    Privacy Practices

    Pilotfish Pens values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Pilotfish Pens to get information about any additional policies that may apply:

    Contact this seller Phone: 01299 826744

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.