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4.6 stars over the past 12 months
4.6 stars over the past 12 months (83 ratings)

Frequently Asked Questions

Q:How do you ensure shipments will arrive intact?
A:All City of Hair shipments are packed and shipped in such a way as to ensure safe delivery, and we've chosen shippers with excellent track records. Our products are sent in bubblewrap envelopes, bubblewrap with postage paper, or bubblewrap with postage bags.

Q:†What happens if my item arrives damaged?
A:As all our items are checked for faults and damage BEFORE we send out to you, any damage to the items are the responsibility of the postage company. Our post is currently sent out via Royal Mail.†
They have a form you can fill in for compensation of items damaged in transit.

Q:†How long before my item arrives with me?
A:†We intend to ship our items between 1-4 days from first ordered. Then from when the item is posted it should reach you between 2-5 days (UK Mainland). For other countries etc leave another 3-5 days for delivery.

City of Hair - Details

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    About City of Hair

    City of Hair offers fantastic professional hair care.†


    Including hair products from Fudge, Tigi, Sexy Hair, Balmain, Amargan & Nioxin.†
    Hair brushes and combs from Hair Tools - Head Jog & Denman.
    Hair Colour from Fudge and Wella - Koleston Perfect & Colour Touch.
    Hair Straighteners and Curling Tongs from Fudge & Hair Tools.
    Other hair items including hair colour peroxide, hair bleach, and velcro styling rollers.

    Our website //cityofhair.com/shop has been live for 1 year now and we continue to grow with success, as we add new and exciting products to our already long list of great professional products.†

    We also sell our products on Ebay - with 100% positive feedback and we have just started on Ebid (a site very similar to Ebay).

    As the founder of City of Hair, and as a professional hair stylist (for over 12 years) I only choose the best products to stock from personal salon experience. I use all the products I sell so if you do have any questions about any of my products, please do not hesitate to contact me.†

    Sarah Carroll

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    City of Hair Delivery Rates


    Listed below are delivery details for City of Hair, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    UK/GB excluding BF address StreetETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£3.00
     per Shipment£2.95
    UK - Mainland Street PO BoxETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£2.45
     per Shipment£2.95
    UK, BF AddressesETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£2.95
     per Shipment£3.95
    Europe Zone 1ETA3 - 7 days
     per Item£0.00
     per Weight (kgs)£5.95
     per Shipment£6.95
    Europe Zone 2ETA3 - 7 days
     per Item£5.95
     per Weight (kgs)£0.00
     per Shipment£6.95
    Europe Zone 3ETA8 - 12 days
     per Item£5.95
     per Weight (kgs)£0.00
     per Shipment£6.95
    North AmericaETA6 - 10 days
     per Item£6.50
     per Weight (kgs)£0.00
     per Shipment£8.20
    JapanETA6 - 10 days
     per Item£6.50
     per Weight (kgs)£0.00
     per Shipment£8.20
    Australia and Far East AsiaETA8 - 12 days
     per Item£6.50
     per Weight (kgs)£0.00
     per Shipment£8.20
    M@ UK - Rest of World (ROW)ETA8 - 12 days
     per Item£6.50
     per Weight (kgs)£0.00
     per Shipment£8.20


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    City of Hair Dispatch Policies

    Unless noted otherwise in the ordering pipeline City of Hair dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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    City of Hair Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide City of Hair with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to City of Hair's Privacy Policy.

    Privacy Practices

    City of Hair values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact City of Hair to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.