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4.8 stars over the past 12 months
4.8 stars over the past 12 months (9,443 ratings)

Detailed Seller Information

  • VAT Number: GB363879701

SportsShoes Unlimited - Details

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    About SportsShoes Unlimited

    About us

    At SportsShoes Unlimited, we love sport. Established in 1982, we have over 30 years experience in the business and we're committed to providing you with the widest range of products, at the best value, combined with excellent customer service. Whether you shop over the phone or online you'll find we're passionate about sport and passionate about our business.

    Brand new ranges and rock bottom prices

    With over 3,000 products to choose from, we stock a huge range of technical sports footwear, clothing and accessories, covering a wide range of sports and all the major brands. As well as stocking the latest in premium product with the latest technologies, we also work hard to bring you the best possible deals.

    Proud of our expert advice

    We're proud of our friendly and knowledgeable service and whatever your level or ability, our experienced team of experts is always on hand to help guide and advise you.

    You can be confident shopping with us

    At SportsShoes Unlimited we want you to shop with confidence and that's why you'll find shopping with us is easy, hassle-free and reliable. So, from our fast and reliable delivery service through to our easy returns policy and fantastic customer advice team, we're dedicated to providing you with the best shopping experience and a dependable customer service. We have a proven track record and accreditation with the following companies:

    • ISIS accredited retailer (Internet Shopping Is Safe)
    • IDIS accredited retailer (Internet Delivery Is Safe)
    • VeriSign Trusted Merchant
    • Safe Buy Web Code of Practice
    Our Address

    SportsShoes Unlimited
    1 The Park
    Jubilee Way
    Shipley
    Yorkshire
    England
    BD18 1QG

    Phone: 01274 530 530 (International dial +44 1274 530 530)
    Fax: 01274 532 222 (International dial +44 1274 532 222)
    Email: use Amazon platform

    Your feedback is invaluable to us, so if you have any comments or suggestions, we'd also love to hear from you.

    Contact Us by Phone

    To talk to one of our team, give us a call on 01274 530530. Calls are charged at standard national rate.

    Our opening hours are:

    Monday–Thursday – 9am-8pm
    Friday – 9am-6pm
    Saturday – 9am-5pm
    Sunday – Closed

    Outside these hours you can leave a message on our answer machines and we'll get back to you when we're back in the office.

    Contact us by email

    Simply send your email through the Amazon platform

    We try to answer your email enquiries as quickly as possible and will respond to all emails within 24 hours. This excludes weekends and bank holidays, when we'll reply to your email the next working day.

    When emailing us, please send as many details as possible, for example your order number and address details if relevant. This will help us to ensure we quickly and efficiently respond to your enquiry.

    Registered Company Information:

    Registered address:

    1 The Park, Jubilee Way, Hall Ings,Shipley, West Yorkshire, BD18 1QG Proprietor: B-Sporting Limited
    Registered Number: 16270124 England

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    SportsShoes Unlimited Delivery Rates



    Listed below are delivery details for SportsShoes Unlimited, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£0.00
     per Shipment£4.99£8.99
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£4.99---
    UK, BF AddressesETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£4.99---
    Europe Zone 1ETA3 - 7 days---
     per Item£2.50---
     per Weight (kgs)£0.00---
     per Shipment£13.00---
    Europe Zone 2ETA3 - 7 days---
     per Item£2.50---
     per Weight (kgs)£0.00---
     per Shipment£15.00---
    Europe Zone 3ETA8 - 12 days---
     per Item£2.50---
     per Weight (kgs)£0.00---
     per Shipment£17.00---
    North AmericaETA6 - 10 days---
     per Item£2.50---
     per Weight (kgs)£0.00---
     per Shipment£25.00---
    JapanETA6 - 10 days---
     per Item£2.50---
     per Weight (kgs)£0.00---
     per Shipment£25.00---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£2.50---
     per Weight (kgs)£0.00---
     per Shipment£25.00---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£2.50---
     per Weight (kgs)£0.00---
     per Shipment£25.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    SportsShoes Unlimited Dispatch Policies

    Christmas Posting Dates

    3rd December -Operational BFPO
    14th December- Static BFPO
    18th December Standard - Northern Ireland, 
    Guernsey, Jersey, Highlands & Isle of Mann

    20th December Standard- Rest of UK
    23rdDecember Next day delivery- UK 

    Please note these dates apply to guaranteed delivery, our couriers will still be delivering right up to Christmas.


    We'll do everything we can to ensure as speedy and efficient delivery as possible.For estimated delivery time and rates please see table above.
    • All orders placed before 1pm Monday to Friday will be despatched that day.
    • Orders placed after 1pm will be despatched the next working day.
    • For example, if you place your order after 1pm on a Friday or over the weekend, we'll despatch it the next following working day.
    Orders Delayed/Missing in Transit

    We promise we'll do absolutely everything we can to ensure you receive your order within the time-frame specified.
    • Occasionally events beyond our control may result in your parcel being delayed whilst it is with the courier and we cannot be held responsible for such delays.
    • All parcels are fully insured and if your parcel is lost or delayed, let us know and we'll act quickly to locate it, bearing in the mind the points below.
    • All claims for missing items must be made within 21 days of the date of your order.
    • Should your shipment be liable for customs duty, we cannot be held responsible for delayed delivery.
    Standard Delivery:
    • In the event of non delivery, please allow 21 working days from the date of despatch before contacting us to chase a parcel.
    • We'll then contact our courier to investigate and locate the parcel.
    • Items are classed as missing in transit by our courier if they haven't been delivered within 21 days from the date of despatch.
    • At this point we'll ensure replacements are sent to you immediately upon receipt of a signed lossage form.
    • Please note that we'll ask you to complete a Lossage Form prior to sending replacements. We'll email this to you if your parcel hasn't arrived within 21 working days.
    Express Delivery:
    • If your order hasn't arrived by 3 working days, please let us know and we'll contact our courier to locate it.
    • We'll send replacements immediately if our courier is unable to locate your parcel upon receipt of a signed lossage form .
    • Please note that we'll ask you to complete a Lossage Form prior to sending replacements. We'll email this to you straight away.
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    SportsShoes Unlimited Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide SportsShoes Unlimited with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to SportsShoes Unlimited's Privacy Policy.

    Privacy Practices

    SportsShoes Unlimited values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    We understand that sometimes you'll need to return items to us and we've made this easy, fast and simple.

    Our no quibbles returns policy means that if you're not 100% happy with any item we send to you, we'll happily exchange or refund it for you.

    When you receive your item you have up to 14 days to change your mind and send it back to us.

    We'll exchange or refund all items which:

    • Are returned to us within 14 days of receipt.
    • Are returned to us in perfect condition, with their original packaging and with the labels attached.
    • Your statutory rights are not affected.

    How to Return

    Wrap securely in a bag or paper, taking care not to damage the product packaging and post to:

    Returns Department
    SportsShoes Unlimited
    1 The Park
    Jubilee Way
    Shipley
    Yorkshire
    England
    BD18 1QG

    Please enclose your invoice , letting us know what action you would like us to take, e.g. exchange or refund. This will help us to ensure we process your return quickly and efficiently.

    You'll need to pay the postage costs to return your parcel. We recommend that you ensure you obtain sufficient postal insurance in case your item goes missing on its way back to us.

    If you have any enquiries about returning your item(s), please feel free to email us via the Amazon platform.

    Exchanges

    When returning your item, remember to include the code and size of your replacements.We'll despatch your replacements postage free to UK addresses.
    • We'll turn around your exchange as quickly as we can and subject to stock availability, aim to despatch your replacements within 24 hours of receiving your return.
    Bear in mind that there may be slight delays during busy periods.

    Refunds

    We'll instruct Amazon to refund your order on receipt of your returned order.

    We try our best to process all refunds within 24 hours of receipt, however during busy periods allow 7 working days for your refund.
    When we've completed your refund, we'll send you an email to let you know.

    Please note: Gift wrapping is non-refundable

    Faulty Items

    If you find a fault with your item, send it back to us and we'll take a look at it as soon as we can. If we find a manufacturing fault, we'll happily replace or refund it.

    Faulty items should be returned within a reasonable time and preferably in a clean and dry condition.

    Please enclose all your details and a covering note explaining the fault and any other useful details.

    We'll try to get back to you within 24 hours of receipt of your parcel, although during busy periods this may take slightly longer.

    Occasionally, if we're struggling to locate a fault, we may request a second opinion from the product manufacturer.

    Your statutory rights are not affected.

    Cancellations

    If you change your mind and decide not to go ahead with your order, you can cancel within 14 days from the date we receive your order.

    Cancelling before Despatch

    To cancel your order before despatch, we recommend that you contact us by phone as soon as you can after placing your order, and we'll do our best to cancel your order before it's despatched.

    Cancelling after Despatch

    If you wish to cancel your order after despatch, you'll need to wait until you receive your order and then follow our returns procedure.

    Contact this seller Phone: 01274530530

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    If gift messages can accompany items sold by SportsShoes Unlimited, it will be noted in the ordering process.

    Gift Wrapping

    • The charge for gift wrapping is £3 per item whatever the value of your order.
    • If your order has to be split into separate shipments due to stock availability, all items will still be wrapped at no further charge, if specified.
    • Please add a further 24 hours for delivery.