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4.7 stars over the past 12 months
4.7 stars over the past 12 months (3,969 ratings)

Frequently Asked Questions

What time are your phone lines open?

Our offices are open Monday to Friday (excluding Bank Holidays) 9am to 5pm, if our offices are closed you can leave us a voice-mail and we will be happy to call you back when we are back in the office.

How can I return a product?

Just call us on  0844 238 0008 or drop us a email and we will be happy to deal with your request for you.

Detailed Seller Information

  • Business Name: Ideal Office Supplies Ltd
  • Business Type: Office Supplies
  • Trade Register Number: 08450318
  • VAT Number: GB167759258
  • Phone number: 0844 238 0008
  • Business Address:
    • Dome House
    • 48 Artillery Lane
    • London
    • E1 7LS
    • GB

Ideal Office Supplies Ltd - Details

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    About Ideal Office Supplies Ltd

    About Us

    At Ideal our aim is to provide a simple online shopping experience for customers buying office supplies. Ideal is part of one of the biggest online office suppliers in the UK which means we can use our technology and our buying power to pass on significant customer savings.

    We also believe that great offers and great service go hand in hand. Our comprehensive range of products, are available at the very best prices and we aim to get your order delivered as quickly as possible. We are therefore not only focussed on delivering high levels of satisfaction through competitive prices but also through our supportive and knowledgeable customer service.

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    Ideal Office Supplies Ltd Delivery Rates

    Delivery Options And Costs

    Most of our products are available for delivery 3-5 business days from when your order is placed (excluding public holidays), provided it is in stock. Orders must be placed before 5pm the day before. Choose Priority Delivery during checkout for delivery within 1-2 days. Orders placed on Fridays after 5pm will take an extra day to be delivered.

    Delivery times are Monday to Friday, 9am – 6pm.

    To find out the expected delivery of a product, or if a product is out of stock and unavailable for delivery, please check the product page before you place your order. 

    How much does delivery cost?

    There is free UK delivery on all orders.

    A priority delivery of 1-2 days is charged at £3.50 per order.

    Listed below are delivery details for Ideal Office Supplies Ltd, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    UK/GB excluding BF address StreetETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£0.00

    * Delivery Rates for Books, Music, Video and DVD
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58

    * Marketplace orders are only accepted for delivery to Supported Countries.

    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Ideal Office Supplies Ltd Dispatch Policies

    Expected Delivery Times.

    Please note our offices will be closed from midday 24th December through to Monday 5th January 2015.

    We wish you a very Happy Christmas

    What time/day will my order be delivered?

    Products will be delivered by a courier Monday to Friday, between 9:00 am and 6:00pm.  Unfortunately you are unable to request a specific delivery time.

    If you place your order on a public holiday, your products will take an additional business day to arrive.

    What happens if I’m not there when my items are delivered?

    If you are absent or unable to sign for your delivery, other people can also accept and sign for your delivery on your behalf.

    If there is no one available to accept your delivery, our courier will leave a calling card with details on how to contact them to rearrange another delivery.

    The courier company will usually attempt a second delivery before expecting you to contact them on their details provided to make alternative delivery arrangements.

    Do you deliver outside the UK?

    We currently deliver to the UK mainland and Northern Ireland.  Unfortunately we are unable to deliver to the Scottish Islands, the Isle of Man or the Channel Islands.

    Do you send parcels to PO Box addresses?

    Unfortunately we are unable to deliver to PO Box addresses.  All deliveries require a signature to ensure that order arrives safely and is received by the correct customer.

    Is furniture available for priority delivery?

    We are unable to deliver furniture as part of our priority delivery service. These products are delivered using specialised couriers who will contact you the day prior to delivery with an expected delivery time.

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    Ideal Office Supplies Ltd Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting, you are accepting the practices described in's Privacy Notice.

    In addition, we want you to be aware that will provide Ideal Office Supplies Ltd with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Ideal Office Supplies Ltd's Privacy Policy.

    Privacy Practices

    Ideal Office Supplies Ltd values the privacy of your personal data.

    See's Privacy Notice

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    Returns and Refunds

    Please refer to the Return Policy. Please contact Ideal Office Supplies Ltd to get information about any additional policies that may apply:

    Contact this seller Phone: 0844 238 0008

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.