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Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (524 ratings)

Detailed Seller Information

  • VAT Number: GB901324179

MTW DIRECT - Details

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    About MTW DIRECT

    mtw direct ltd      tel number 01792 817092

     

    customers notice

    we are a small family run business and take a huge amount of pride in making sure you - our customer - are very satisfied with your order - after all ,you chose us from many other sellers. 

    please be aware - once orders leave our warehouse they're collected & processed by the royal mail - not us-the length of time it takes is purely down to them.We have no control over the parcel once we hand it to their collection dept.Their poor service should not be in any way  detrimental to our business - we are just as frustrated as you are when they are late with a delivery - we wish there was more we could do.Most of the time they do get it right - but sadly not always the case.

    we want all our customers to have a good buying experience with us and we will do all we can to make that happen - but some things are out of our control - royal mail being one of them.

    please contact us if you have any delivery queries and we will endeavour to resolve it for you...but please be mindful we have no authority over them they are an outside agency and sadly do let OUR customers down from time to time.

    many thanks - happy shopping

    mtw direct. 

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    MTW DIRECT Delivery Rates


    Listed below are delivery details for MTW DIRECT, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £3.89
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £3.89
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £4.50

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    MTW DIRECT Dispatch Policies

    hi your order has been dispatched - the royal mail have collected your order from our warehouse  they have scanned it and barcoded it.

    Its now on its way to their sorting office in preperation for shipment .We no longer have any control over the order and the length of time for delivery is purely down to them.

    all parcels are sent tracked / recorded - our warehouse  telephone number is 01792 817092 - please call this number for any delivery queries and we will contact them and resolve any problems you have.

    many thanks

    mtw direct

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    MTW DIRECT Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide MTW DIRECT with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to MTW DIRECT's Privacy Policy.

    Privacy Practices

    MTW DIRECT values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact MTW DIRECT to get information about any additional policies that may apply:

    Contact this seller Phone: 01792 817092

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page delivery query

    please call the warehouse - monday - friday 9am - until 5pm

    01792 817092