Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (572 ratings)

Frequently Asked Questions

Q: Is VAT Included?

A: There are no additional charges, the price you see is the price you pay, but we are not a VAT registered firm

 

Q: Are customs duties payable?

A: Within the EU no duty is payable. Outside the EU customs may be payable to your own country, which will not be included in our price


Q: How can I return a product?

A: You will require a RA Returns Authority number, we will also email you a form to put in the package with the item, this ensures as quick a process as possible for repair, replacement or refund.  Please PHONE: 0845-1801808 (Mon-Sat 9am-5.30pm except bank holidays).  You do not need to email us, just telephone for quickest response.  With regard to refunds, Amazon and not our firm process those and they ask to allow a week to process, likewise please allow time for the item to be received by our processing Company. We aim to complete within 15 working days at a maximum from date of receipt, although our average is 7 working days

 

Tech Express - Details

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    About Tech Express

    Tech Express is the new online retail department of High-Speed Electrical (Wholesalers)

    We were established  over25 years ago, selling Electronic, Electrical & Telephone Equipment.  We initially sold to the trade, and now also selling online to the public (including through Amazon)

    We offer FREE technical support for all equipment that we sell online

    You can telephone us on 0845-1801808 between 9am-5.30pm Monday to Friday

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    Tech Express Delivery Rates

    Low Cost Standard shipping to Mainland UK covered areas as specified on Amazon, at just £1.99 per item 

    WANT YOUR ITEM QUICKLY?

    - We offer Expedited delivery by Courier or Special Delivery at just £1.99 per item. Plus £7.99 per delivery.  Available to anywhere in England & Wales, plus most of Scotland. (mainland areas) - offer price!

    We ship to all countries worldwide (prices outside of EU may not include customs duties)

     

    Need to track your item
    We will email you tracking information (where applicable)
    COMPANY Main Reason Used WEBSITE
     Royal Mail Small items royalmail.com
    DPD
    Larger Expedited UK Mainland Deliveries + Larger or Expensive Items & Many Internationalwww.dpd.co.uk
    Hermes / My Hermes Parcels around 1Kg & Off shore myhermes.co.uk
     Interlink Expedited UK Mainland Deliveries + Larger or Expensive Items www.interlinkexpress.com
    Other Company Various Please email us for details

    Listed below are delivery details for Tech Express, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£1.99£1.99
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£7.99
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£9.99---
     per Weight (kgs)£0.00---
     per Shipment£9.99---
    UK, BF AddressesETA3 - 5 days---
     per Item£9.99---
     per Weight (kgs)£0.00---
     per Shipment£9.99---
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£10.00---
     per Shipment£14.99---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£10.00---
     per Shipment£14.99---
    Europe Zone 3ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£10.00---
     per Shipment£24.99---
    North AmericaETA6 - 10 days---
     per Item£0.00---
     per Weight (kgs)£10.00---
     per Shipment£29.99---
    JapanETA6 - 10 days---
     per Item£0.00---
     per Weight (kgs)£10.00---
     per Shipment£39.99---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£10.00---
     per Shipment£39.99---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£10.00---
     per Shipment£39.99---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Tech Express Dispatch Policies

    Goods are usually shipped within 2 working days (WORKING DAYS are Monday to Friday except bank holidays)

    Smaller items are generally sent by Royal Mail post and are subject to their delivery times

    Royal Mail estimate 1 to 5 working days (maximum 15 working days).  Please note that we have no control over Royal Mail like all Sellers, therefore please choose Expedited Express shipping if required by specific dates, these are tracked (either courier or Special delivery post) and cost just an extra £7.99 per order (not per item)

    Please email if any item is over 15 working days as Royal Mail then consider the item lost and needs to be traced (28 days for international/BFPO)

    Delivery costs are very low, but is an expedited service is required, as mentioned we offer this facility.  Estimated delivery times: 1 or 2 days after Amazons estimated date of despatch

    NOTE: International & BFPO do items are sold without any VAT, so it cannot be reclaimed

    Couriers are generally used for medium and larger items. Mainly Hermes or DHL/Interlink to UK & Ireland 

    Standard deliveries are estimated as 5 working days from date of dispatch (NOTE: NOT guaranteed timescale unless Expedited is ordered)

    NOTE: Our couriers do not always offer shipping off shore or to Highlands / Grampian regions of Scotland.  If the item is over £50 or 2Kg.  We do not offer Expedited to those areas for items over 1Kg.  Channel Islands, we only accept orders up to 1Kg and £40 - Please email to request information before ordering to avoid disappointment if any of those apply

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    Tech Express Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Tech Express with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Tech Express's Privacy Policy.

    Privacy Practices

    Tech Express values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Tech Express to get information about any additional policies that may apply:

    Contact this seller Phone: 08451801808

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.