Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (2,730 ratings)

Detailed Seller Information

  • Business Name: Electric Mania Ltd
  • Business Type: Retail
  • Trade Register Number: 07356469
  • VAT Number: GB943254034
  • Customer Services Address:
    • Unit 16, Anglo Industrial Park
    • Fishpond Road
    • Wokingham
    • Berkshire
    • RG41 2AN
    • GB
  • Business Address:
    • 15 Harrier Way
    • Bracknell
    • Berkshire
    • RG12 8AU
    • GB

Electric Mania Store - Details

  • Top of Page

    About Electric Mania Store

    About Us

    We specialise in Consumer Electronics, Kitchenware, Home & Garden and an ever expanding Baking Products Range.

    Our Values

    At Electric Mania we make sure our customer is provided with a service which is quick and efficient. Our core values are based upon delivering a speedy service both in delivering orders and responding to customer queries. We aim to provide quality products which meet the descriptions to a tee. If and when problems arise, which we do not deny can happen from time to time, we aim to rectify situations fairly and quickly. Our customer feedback which we are very proud of reflects the type of service delivered.

    RETURNS

    Under our Electric Mania Refund Policy, you have 14 days to cancel an order and return a product to us, providing it is unused and in a saleable condition for a full refund. Where a product is faulty, damaged or described incorrectly we will refund the original delivery charge, but not when a product is simply unwanted*. If you wish to return the unit after 14 days due to changing your mind, there will be a restocking fee as the item is being returned outside the 14 days. This will depend on how long you have had your item and will have to be agreed prior to returning.

    *This policy does not affect your statutory rights relating to faulty or described goods, or your right to cancel orders under the Distance Selling Regulations.

    Except for faulty items, we only accept returns of items that are in the same physical condition as they were supplied. You must also have taken reasonable care to not mark or damage the product. All returned items will be inspected upon receipt. If there is evidence that the products are not in the same physical state and reasonable care has not been taken with them, then unfortunately you will not be eligible for a refund.

    Please contact us before returning an item to get returns authorization details. Return address is:

    • Unit 16, Anglo Industrial Park
    • Fishpond Road
    • Wokingham
    • Berkshire
    • RG41 2AN
    • GB

    Faulty items

    If your item develops a faulty please notify us.

    Our Brand New items come with minimum 1 year warranty.    Some items have longer warranty but will be stated if it does.   For the small amount of used/refurbished items we sell, the warranty would be 6 months unless otherwise stated.

    If the fault has developed within 30 days of delivery for any reason we offer a no quibble refund or replacement policy on all items.   For items where you have had it for 30 days more, a replacement or repair will be provided.

    In all cases if item is faulty and within warranty period we can arrange collection of item if more convenient for you.

    If a product is returned as faulty but not found to have a manufacturing fault or if a fault has developed as a result of misuse, no product or postage costs will be refunded. If it is found that any product has been opened or tampered with, any warranty will be completely void. We will also then investigate to ensure that no parts have been removed and will check internal parts against warranty and serial number information held by the suppliers and refurbishers of our proudcts. Should it be found that they have been swopped or removed, criminal proceedings will take place.

  • Top of Page


    Electric Mania Store Delivery Rates



    Listed below are delivery details for Electric Mania Store, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£0.50
     per Shipment£0.00£4.00
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£2.00---
     per Shipment£0.69---
    UK, BF AddressesETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£2.00---
     per Shipment£15.00---
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£1.50---
     per Shipment£12.00---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£3.00---
     per Shipment£15.00---
    North AmericaETA6 - 10 days---
     per Item£4.00---
     per Weight (kgs)£0.00---
     per Shipment£25.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

    Top of Page
    Electric Mania Store Dispatch Policies

    Delivery terms

    Orders will be dispatched via Royal Mail or Parcel Force for UK deliveries.

    We have a 98% success rate in dispatching orders same day if payment is received before 12pm. Each listing will specify which type of delivery option available. We reserve the right to refuse service to anyone.

    1st Class Royal Mail - takes 1 to 2 working days after dispatch
    2nd Class Royal Mail - takes 3 to 5 working days after dispatch
    Special Next Day delivery - delivered next working day before 1pm after dispatch

    Parcelforce 24 - takes 1 working day after dispatch
    Parcelforce 48 - takes 2 working days after dispatch

    For Parcelforce items, the following postcodes can take up to 3 working days for delivery when using either service.

    Postcodes: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE

    Saturday and Sundays do not qualify as working days


    International Deliveries - this will vary from country to country. For deilveries outside the European Union, please note that delivery can take up to 4 weeks due to customs clearance although normally quicker. Please bear in mind deliveries outside the EU will be subject to possible import taxes in your country. Please be aware that parcels to PO Box addresses will be declined in most cases, in particular high value transactions.

    Top of Page
    Electric Mania Store Tax Information

    Prices are displayed inclusive of any applicable VAT.
    Top of Page
  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Electric Mania Store with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Electric Mania Store's Privacy Policy.

    Electric Mania Store's Privacy Policy


    See Amazon.co.uk's Privacy Notice

  • Top of Page

    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Electric Mania Store to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.