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4.8 stars over the past 12 months
4.8 stars over the past 12 months (1,141 ratings)

Frequently Asked Questions

Postage/Delivery Method.

We only use Royal Mail & Parcelforce as we believe these are the best and most reliable services.

Standard - 2nd Class Post 2-5 working days via Royal Mail.

Expedited - 24hr/48hr delivery, excludes weekend deliveries and is Subject to Post Code, excludes N.Ireland, Highlands & Isles. If in doubt please call us to confirm.

Packaging.

Everything is Boxed, Padded Envelope, Jiffy Bags, Bubble Wrapped. This insures you receive your purchases in perfect condition.

How to Contact us.

Emails.

Only through Amazon please, we aim to reply to all emails within 24hrs.

Telephone.

Tel: 0208 443 4033

8am-3pm Monday-Friday. 

No Answer Machine.

Returns & Refunds

We only accept returns within 7 days of receipt, all items must be unused and fit for resale. Please call or email us first before returning any items so we can confirm the return address details. Amazons 20% Refferal Fee and Postage costs either way are non refundable.

Collections.

Orders can be collected from our Enfield/North London Warehouse, please email/call to arrange an appointment to collect.

Detailed Seller Information

  • Business Name: General Stores Limited
  • Business Type: Mail Order
  • Phone number: 02084434033
  • Customer Services Address:
    • Unit 30, Peerglow Estate
    • Queensway
    • Enfield
    • Middx
    • EN3 4SA
    • GB
  • Business Address:
    • Unit 30, Peerglow Estate
    • Queensway
    • Enfield
    • EN3 4SA
    • GB

General Stores Ltd - Details

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    About General Stores Ltd

    General Stores Ltd.

    1. GSL® is our Registered Trade Mark.
    2. We only supply brand new quality branded products.
    3. Delivery is either via Royal Mail or Parcelforce.
    4. Every item is Checked & Securely Bubble Wrapped and Boxed or a Padded Envelope is used.
    5. 99% of all purchases ordered and paid for before 12 Noon Weekdays only are Posted Same Day.
    6. If you require more information on any of our products or to confirm delivery dates please call us on 0208 443 4033 from 8am-3pm weekdays only we closed Saturday, Sunday & Bank Holidays.

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    General Stores Ltd Delivery Rates


    Listed below are delivery details for General Stores Ltd, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£1.95£0.50
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£9.95


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    General Stores Ltd Dispatch Policies

    Postage.

    We use Royal Mail and Parcelforce as we believe these are the best and most reliable services.

    Standard Post - 2nd Class Post 2-5 working days.

    Expedited - 1-2 days excludes weekends and bank holidays.

    Packaging.

    Everything is Boxed, Padded Envelope, Jiffy Bags, Bubble Wrapped. This insures you receive your purchases in perfect condition.

    Please note that the selling price of all our products include the Postage and Packaging costs charged to us by Royal Mail and Parcelforce which are always at cost.

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    General Stores Ltd Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide General Stores Ltd with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to General Stores Ltd's Privacy Policy.

    General Stores Ltd's Privacy Policy

    We will not share you details or purchase information with anyone accept if a claim for loss or damage is made.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact General Stores Ltd to get information about any additional policies that may apply:

    Contact this seller Phone: 02084434033

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    no gift service

    Gift Wrapping

    no gift service

  • Top of Page Holidays

    CLOSED FOR HOLIDAYS.

    12th - 15th June 2014.

    22nd - 31st August 2014

    Inclusive dates.